Brenna Stone
Mar 2025
Not professional at all!!! They don't like to follow doctor's orders either!! Then when you complain they just stop coming all together which is bull! They say they are Centerwell but they are really Kindred!
CenterWell Home Health
72 West 2nd Street4.3(15 ratings)
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Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1966
- Medicare certification history
- Medicare-certified since 1966
- Medicare quality star rating
- 4.0 out of 5 stars for patient care
- Ownership structure
- Privately owned home health agency
- Clinical services offered
- Skilled nursing, PT, speech therapy, aide visits
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe CenterWell Home Health in Waldron as staffed by caring, professional nurses and physical therapists who genuinely help patients recover mobility and manage health issues. Reviews are largely positive, though one family flagged unreliable scheduling for home health aide visits.
What reviewers praise
- Nurses described as professional, knowledgeable, and trustworthy
- Physical therapy praised as punctual and effective
- Multiple reviewers say their care needs were fully met
- Staff called sweet, accommodating, and supportive
What reviewers flag
- One reviewer reported home health aide visits were unreliable and unscheduled
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Waldron, Arkansas offering Home Health. Families rate it 4.3 out of 5 across 15 reviews.
About CenterWell Home Health
CenterWell Home Health is a Medicare-certified home health agency serving Waldron, AR and has been Medicare certified since 1966. Services offered in the home include skilled nursing, physical therapy, speech therapy and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at CenterWell Home Health 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at CenterWell Home Health
Home Health
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Help Me ChooseReviews of CenterWell Home Health
4.3overall · 15 ratings combined
4.3★ on Google (15)
Robbin McInnis
Dec 2024
Centerwell Home Health has been awesome. Every nurse and therapist has been so sweet and accommodating. I will recommend them to everyone that needs thems. I thank them so much.
Phillis McLaren
Nov 2024
Absolutely best care from the most positive helpful people.
Aero Contractors, Inc.
Nov 2024
Certainly don't do their job!<br>Treat me as a number in computer so my Medicare and Medicaid can be milked !
Linda Vaughn
Sep 2024
Have needed their services and my needs have always been met. The nurses are wonderful, caring, friendly, as well as professional. The PT department is the same as the nursing department. Wonderful, caring, friendly, as well as professional. Would and have recommended CenterWell to anyone and everyone.
Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Speech therapy
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency86%US 79%
- Rated their overall care 9 or 10 out of 1092%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety88%US 82%
100 completed patient surveys, 25% response rate.
Hospital outcomes
- Discharged to the community80%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)18%US 11%Worse than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved97%US 85%
- Patients got better at taking medications correctly92%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations87%US 61%
Service area
CenterWell Home Health reports serving 24 ZIP codes, including Blue Mountain, Bluffton, Boles, Booneville, Danville, Harvey, Havana, Huntington, Magazine, Mansfield and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047855. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 72 West 2nd Street in Waldron, Arkansas.
What do families say about CenterWell Home Health?
CenterWell Home Health carries a 4.3 out of 5 rating from 15 Google reviews. Families describe CenterWell Home Health in Waldron as staffed by caring, professional nurses and physical therapists who genuinely help patients recover mobility and manage health issues. Reviews are largely positive, though one family flagged unreliable scheduling for home health aide visits. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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