MyLivingChoice

CenterWell Home Health

5255 East Williams Circle, Suite 6400

3.7(15 ratings)· Tucson average: 4.2

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CenterWell Home Health logo
CenterWell Home Health, photo 11 / 5

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 1983
Medicare certification
Medicare certified since 1983
Medicare quality rating
Rated 4.5 out of 5 stars by Medicare
Ownership
Privately owned home health agency
In-home therapy
Physical and occupational therapy delivered at home

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe respectful, professional clinicians and therapists who are punctual and explain what they are doing. One reviewer reported a referral that got no response after being faxed twice, and another wished visits could be scheduled further in advance.

What reviewers praise

  • Respectful, kind treatment of older patients
  • Therapists punctual and message when running late
  • Clinicians explain what they are doing
  • Staff help with insurance questions
  • Skilled nursing, physical and occupational therapy at home

What reviewers flag

  • One report of a referral faxed twice with no response
  • One reviewer wished visits could be scheduled further in advance
  • Google rating of 3.7 is based on only 15 reviews

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Tucson, Arizona offering Home Health. Families rate it 3.7 out of 5 across 15 reviews.

About CenterWell Home Health

CenterWell Home Health is a Medicare-certified home health agency serving Tucson, AZ and has been Medicare certified since 1983. Services offered in the home include skilled nursing, physical therapy and occupational therapy. The agency is privately owned.

Medicare rates the quality of patient care at CenterWell Home Health 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at CenterWell Home Health

Home Health

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Reviews of CenterWell Home Health

3.7overall · 15 ratings combined

3.7★ on Google (15)

Cindi Noshay

Sep 2026

via Google ↗ · Report

The only reason for any stars at all is a great assessment from Jared on day one. Other than that one very good experience, May, the OT did not show up or call at her appointed time, then called the following day wanting to schedule. Neither my husband nor I could understand her because of a thick accent of some kind, so she would have been a bad fit for us. The PT, Mike, was scheduled today between 10-11 and did not show up. He called at nearly noon, which is unacceptable. If his child’s school needed Mike to come pick up, exactly when did he learn this? Surely we could have been notified in enough time, and not have to wait nearly two hours from our appointed time. Unacceptable. We selected this company because of good reviews, but apparently they are like all the other home health companies whose issues seem to be the same; lack of respect for the time of the patient and terrible communication with the patient. I have lost precious time on two days when I could have been seeing my clients on FaceTime. In the meantime, I have received no services other than initial assessment, as ordered by my doctor.

Greg M

Sep 2026

via Google ↗ · Report

My family recently hired CenterWell Home Health of Tucson to take care of my mom for a week while we prepared to have my mom moved into an assisted living facility. I cannot say enough about what a great job the nurse Kristen Brown did taking care of my mom. I was at a total loss as to which medication my mom should be taking and when. Kristen went the extra mile and help me sort out what was so overwhelming me. Kristen helped lessen the overall stress and anxiety that I was blindsided with in trying to get my mom ready for the move. Thank you CenterWell and thank you Kristen Brown. I could not handle it on my own. You were a life saver.

Daniel Elias

Aug 2026

via Google ↗ · Report

Jennifer has been taking care of me for a while now. She is fantastic she takes very good care of me and explains everything she's doing and how everything is going. I just think she's fantastic none better thank you Jennifer for all your help.

Wesley

Nov 2025

via Google ↗ · Report

Referral was sent twice to the correct fax number. No response. Two stars since the front desk staff seemed nice and courteous.

Gary Vender

Jul 2025

via Google ↗ · Report

Naomi and her staff were very professional and helpful to me in my goals to get better

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By submitting, you're okay with us and CenterWell Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 1983). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy

What patients say

2.0 / 5 patient survey rating

  • Would definitely recommend the agency73%US 79%
  • Rated their overall care 9 or 10 out of 1079%US 85%
  • Care was given in a professional way82%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety55%US 82%

73 completed patient surveys, 22% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing94%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly93%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations79%US 61%

Service area

CenterWell Home Health reports serving 33 ZIP codes, including Tucson, Green Valley, Marana, Sahuarita. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037036. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

How much does CenterWell Home Health cost?

CenterWell Home Health has not published its pricing. For context, communities in Tucson that publish rates start around $3,300 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 5255 East Williams Circle, Suite 6400 in Tucson, Arizona.

What do families say about CenterWell Home Health?

CenterWell Home Health carries a 3.7 out of 5 rating from 15 Google reviews. Reviewers describe respectful, professional clinicians and therapists who are punctual and explain what they are doing. One reviewer reported a referral that got no response after being faxed twice, and another wished visits could be scheduled further in advance. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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