Nancy Tweedy
Apr 2026
Very compassionate and caring nurses when I needed the most. Physical therapy was great.
1 / 5Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1982
- Service type
- In-home health and hospice care visits
Home Health Compare
What Families Think
Families and patients describe CenterWell Home Health as attentive and skilled, with particular praise for nurses and physical/occupational therapists who help with recovery from surgery, wounds, and mobility issues. Reviewers consistently mention professionalism, kindness, and visible improvement in health outcomes.
The Good
- Nurses described as compassionate and respectful
- Physical and occupational therapy praised for real results
- Helped heal a long-standing diabetic foot ulcer
- Supported recovery after DVT surgery and improved mobility
- Staff called professional and highly recommended by patients
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Phenix City, Alabama offering Home Health. Families rate it 4.8 out of 5 across 51 reviews.
About CenterWell Home Health
CenterWell Home Health is a home-based care provider in Phenix City, Alabama, offering physical therapy, occupational therapy, nursing care, and hospice services to patients recovering from surgery, managing chronic conditions, or receiving end-of-life support.
Families consistently praise the clinical skill and interpersonal warmth of CenterWell's nurses and therapists. Patients report meaningful improvements in mobility and healing, one family noted a diabetic foot ulcer that had resisted treatment for over two years showed significant progress under their care. Another described noticeable gains in strength and stamina following DVT surgery. The staff is described as knowledgeable, respectful, and genuinely compassionate; one family wrote, "they displayed above the bar customer service and professionalism." Individual clinicians are often mentioned by name as standouts for their expertise and kindness.
The service has earned a 4.8 out of 5 star rating across 51 reviews, with families expressing strong confidence in recommending CenterWell to others facing similar medical needs.
Types of Care at CenterWell Home Health
Home Health
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Help Me ChooseReviews of CenterWell Home Health
4.8overall · 51 ratings combined
4.8★ on Google (51)
SpisDritt
Mar 2026
The past 2½ years I've been dealing with a diabetic foot ulcer. The past 2 years Centerwell has been treating it. Every nurse that came over was nice and treated me with respect. I want to specifically give praise to my current nurse Brian. He really knows what he is doing and after 2½ years I'm finally almost completely healed. I had completely lost hope that it would heal before he came along.
Mickey Marsh
Dec 2024
CenterWell has the most wonderful employees. ALL of the therapists and nurses who came to our house were professional, kind, and so very helpful with my Mom’s recovery. So thankful for their support.
Leslie Harvella
Aug 2024
They've been providing care for me for a year postop DVT surgery. The nurses are knowledge and extremely friendly. The physical therapists have helped me so much to regain strength in my legs and I'm gaining more stamina daily. Highly recommend for anyone with multiple medical issues. They are all wonderful.
Jonnie Bailey
Apr 2024
CenterWell supplied therapy for my 95 year old mother. They did not disappoint, they displayed above the bar customer service and professionalism! I've noticed a distinct difference in mobility since receiving PT and OT with CenterWell...it has improved greatly! Morgan, Kyle and Stacey are the greatest... you can set the standards by them! I'll recommend CenterWell with pleasure to anyone in need of their services!🤗
Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 1982). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency82%US 79%
- Rated their overall care 9 or 10 out of 1088%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well92%US 86%
- The team discussed medicines, pain and home safety88%US 82%
150 completed patient surveys, 24% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing93%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly91%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations77%US 61%
Service area
CenterWell Home Health reports serving 22 ZIP codes, including Phenix City, Auburn, Opelika, Cottonton, Cusseta, Five Points, Fort Mitchell, Hatchechubbee, Hurtsboro, Lafayette and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017307. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 5009 Riverchase Dr Bldg 100, Ste. D in Phenix City, Alabama.
What do families say about CenterWell Home Health?
Families and patients describe CenterWell Home Health as attentive and skilled, with particular praise for nurses and physical/occupational therapists who help with recovery from surgery, wounds, and mobility issues. Reviewers consistently mention professionalism, kindness, and visible improvement in health outcomes.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
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