Julie Trevarthen
Dec 2024
Staff have been great with treating my 94 year old mom. They have returned calls when I have a question and call me to give updates on her progress. Will definitely use them again.
1 / 5Quick Facts
- Therapy Services
- Physical and occupational therapists visit patients directly
- Family Updates
- Staff call families to report on patient progress
What Families Think
Families describe CenterWell Home Health in Hoover as a compassionate, reliable home health and hospice provider, with reviewers repeatedly praising specific nurses and therapists by name. Communication with family members and follow-through on questions are frequently highlighted as strengths.
The Good
- Nurses described as compassionate and trustworthy
- Physical and occupational therapists praised by name
- Staff return calls and answer questions promptly
- Proactive updates given to family members on progress
- 4.7 out of 5 rating across 56 Google reviews
AI-generated from reviews and community data.
About CenterWell Home Health
CenterWell Home Health is a home health and hospice provider based in Hoover, Alabama. The service brings nursing care, physical therapy, and occupational therapy directly to patients' homes.
Families consistently praise the clinical team's blend of professional skill and genuine warmth. Caregivers like Justin Thomas are remembered not just for medical competence but for the emotional lift their presence provided. Nurses, therapists, and aides are described as compassionate listeners who follow through on concerns—both health-related and personal—and proactively communicate progress updates with family members.
The company holds a 4.7 out of 5 Google rating across 56 reviews, with all excerpts provided reflecting five-star experiences and strong recommendations from those who have used the service.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.7overall · 56 ratings combined
4.7★ on Google (56)
Kimberly Brown
Sep 2024
The nurses, occupational and physical therapists who have been working with me have been simply amazing!! They're professional and courteous. I would definitely recommend your company.
Anthony Akins
Mar 2024
Your nurses and physical therapist that came out were all excellent. They were professional, courteous, friendly and I really felt that cared about my well being. I will highly recommend your company to others that are in need of care, and let them know how excellent your staff is, God bless!
Patricia McCracken
Dec 2023
I mostly saw Justin Thomas as my regular caretaker. He is an excellent nurse, always compassionate, friendly, cheerful and helpful. I trusted him completely and for me that says a lot as I find it very difficult to open up to most people. There were many dark days that just his visit and smiling face brought back sunshine for a few hours. If I had a problem, health related or not, he always tried to find an answer. If bonuses or awards could be given he deserves top honors. Of all the people I had contact with I had a good experience with most of them. Charles Hubbard, the therapist was very good also as he listened to me. I have and will continue to recommend this company
Cathy Mills
Jan 2023
We love the service this company provides. Charlie, Kaleisha, Dewayne and Gayla have been so great to work with. Their compassion and concern they show for my Mother is so refreshing. They are always willing to listen to everything that is a concern to us
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