MyLivingChoice

CenterWell Home Health

2114 Chamber Center Dr

4.8(26 ratings)

CenterWell Home Health, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1975
Therapy focus
In-home physical therapy for post-surgical recovery
Scheduling flexibility
Reschedules visits when client is ill
Speech therapy
Supports stroke patients relearning speech

What Families Think

Families who worked with CenterWell Home Health in Fort Mitchell describe nurses and therapists who show up on time, explain what they're doing, and treat clients like family. Reviewers particularly highlight physical therapy after surgery and speech therapy support for stroke recovery, with one mention of a paperwork issue that was being addressed.

The Good

  • Nurses and therapists described as kind and caring
  • Staff arrive at scheduled appointment times
  • Flexible rescheduling when clients are sick
  • Therapists explain treatment clearly to patients and family
  • Strong 4.8 rating from 26 Google reviews

The Bad

  • One report of a paperwork mix-up being resolved

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Fort Mitchell, Kentucky offering Home Health. Families rate it 4.8 out of 5 across 26 reviews.

About CenterWell Home Health

CenterWell Home Health is a home health and hospice provider serving Fort Mitchell, Kentucky. The organization delivers physical therapy, nursing care, and rehabilitation services to patients recovering from surgery, stroke, and other conditions requiring in-home treatment.

Families consistently praise the clinical skill and personal warmth of the therapy and nursing teams. Patients report that therapists and nurses explain their work clearly, show up on schedule, and adapt care when life circumstances change. One family wrote, "They took time with me to get me stronger and better." Multiple reviewers highlight feeling genuinely supported through their recovery, with staff who listen and adjust treatment as needed for individual progress.

CenterWell Home Health holds a 4.8 out of 5 Google rating based on 26 reviews, with all sampled feedback rating the service at five stars.

Types of Care at CenterWell Home Health

Home Health

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Help Me Choose

Reviews of CenterWell Home Health

4.8overall · 26 ratings combined

4.8★ on Google (26)

Michelle Farfsing

Feb 2025

via Google

I just had a Rt TKR on 1/31/25. Craig and Michael were my home therapist. They were the absolute best team ever very kind and professional. I saw them 3 times a week for 2 weeks. I'm now ready to move onto outpatient PT. I would highly recommend Centerwell Home Health for physical therapy needs. Especially Craig and Michael.

linda mueller

Apr 2024

via Google

If a situation comes up like I get sick they always understand and reschedule. Every person I have met and worked with it is like a new friend in my life.

Sharon Finke

Apr 2024

via Google

My therapists & nurses that took care of me were so wonderful & caring. They took time with me to get me stronger & better. I looked forward to their visits. Thank you for helping me to go forward with my health. YOURS TRULY, SHARON FINKE💜

Candy Pentz

Feb 2024

via Google

Nurse and therapist were always here at the time they said they would be. All persons were very knowledgeable friendly and helpful. My nurse Kelly was very professional but also kind and caring.

Lee Elliott

Sep 2023

via Google

There was a little mix up with paperwork. They are working on it now. I like the 2 ladies that are giving my daughter her therapy. They talk her through what they are doing. She had a stroke & does not remember many of her words.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to CenterWell Home Health, never sold or shared.

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 1975). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency82%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

148 completed patient surveys, 24% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around93%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved96%US 85%
  • Patients got better at taking medications correctly92%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations78%US 61%

Service area

CenterWell Home Health reports serving 32 ZIP codes, including Covington, Newport, Alexandria, Bellevue, Berry, Burlington, Butler, California, Corinth, Crittenden and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 187058. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 2114 Chamber Center Dr in Fort Mitchell, Kentucky.

What do families say about CenterWell Home Health?

Families who worked with CenterWell Home Health in Fort Mitchell describe nurses and therapists who show up on time, explain what they're doing, and treat clients like family. Reviewers particularly highlight physical therapy after surgery and speech therapy support for stroke recovery, with one mention of a paperwork issue that was being addressed.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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