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CenterWell Home Health

1015 1st Ave SW B

4.7(36 ratings)· Cullman average: 3.9

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CenterWell Home Health, photo 1

Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 2009
Services offered
Combines home health and hospice care
In-home therapies
Includes nursing, physical therapy, and swallowing therapy

What Families Think

Families who have used CenterWell Home Health in Cullman generally praise the nurses and therapists for being punctual, professional, and genuinely caring, often naming specific caregivers who went above and beyond. One reviewer raised a significant complaint about being repeatedly billed for services already paid in full.

The Good

  • Nurses and therapists call ahead to schedule visits
  • Staff described as professional, on time, and well trained
  • Reviewers praise specific nurses, PT, and swallowing therapists by name
  • Care described as unhurried, with questions fully answered
  • Caregivers said to treat families like their own

The Bad

  • One report of repeated billing for already-paid services

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Cullman, Alabama offering Home Health. Families rate it 4.7 out of 5 across 36 reviews.

About CenterWell Home Health

CenterWell Home Health is a home health and hospice community in Cullman, Alabama.

Families rate CenterWell Home Health 4.7 out of 5 based on 36 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at CenterWell Home Health

Home Health

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Reviews of CenterWell Home Health

4.7overall · 36 ratings combined

4.7★ on Google (36)

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Danika Nangle

Oct 2024

via Google ↗

We keep getting bills from them. They Haven't seen my husband since April. Paid the balance in full in May. Get sent another set of bills. Pay it in full again in June. Here we are in October and we get another huge bill. I look over the statements and it's from stuff in January! More things added on from previous visits that have already been paid for. For what? Coming out and taking blood pressure and temperature? The nurses where all really nice but they keep billing us after we've paid everything.

Sally Whaley

Oct 2024

via Google ↗

I cannot thank the people of CenterWell Health enough for helping my husband after he got out of the hospital. Lisa his nurse took really good care of him and I cannot say enough good things about his PT Janice. I feel like I made a new friend. Mike helping him with his swallowing was such a great help. If you ever need home health, please consider Centerwell. You will have the best care!! Thank you for treating us like family!

Margie Beckman

Sep 2024

via Google ↗

All our caregivers (nurses and PT) have been so special for our care & needs. So professional, call’s every time, great personality & questions of needs & an amazing company. I provide the services at times they need & help them with their schedules. Thank You All—Great Job. 👍🙏🌹

Michael Horsley

Sep 2024

via Google ↗

My home care physical therapist Steve and home care nurse Lexi, were outstanding. Both called the day before to let me know what time they planned to come by. Both were very professional, always on time and prepared. Both were very well trained. I also appreciate the kindness and care both displayed. I recommend CenterWell Home Health very highly.

Kathy Williams

May 2024

via Google ↗

The RN's that come to my house always call me the night before to schedule the time. My husband is 84 and has a lot of health issues and a different Home Health comes to our home for him. They work around that which is great. They are very precise about the care I recieve, and answer questions and I never feel like they are rushing to leave.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to CenterWell Home Health, never sold or shared.

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency84%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well91%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

235 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community80%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around99%US 83%
  • Patients got better at getting in and out of bed97%US 83%
  • Patients got better at bathing100%US 86%
  • Patients' breathing improved100%US 85%
  • Patients got better at taking medications correctly97%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations94%US 61%

Service area

CenterWell Home Health reports serving 24 ZIP codes, including Cullman, Altoona, Baileyton, Blountsville, Bremen, Cleveland, Crane Hill, Empire, Eva, Falkville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017171. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 1015 1st Ave SW B in Cullman, Alabama.

What do families say about CenterWell Home Health?

Families who have used CenterWell Home Health in Cullman generally praise the nurses and therapists for being punctual, professional, and genuinely caring, often naming specific caregivers who went above and beyond. One reviewer raised a significant complaint about being repeatedly billed for services already paid in full.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.

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