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CenterWell Home Health

665 S Jefferson Ave

4.3(6 ratings)· Cookeville average: 4.2

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CenterWell Home Health logo
CenterWell Home Health, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1984

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe CenterWell Home Health in Cookeville as staffed by caring, professional nurses and therapists who provide quality in-home care. Feedback is limited to a handful of Google reviews, but all are strongly positive.

What reviewers praise

  • Nurses and physical therapists praised for quality care
  • Staff described as professional and caring
  • Reviewers say they would recommend to friends and family

What reviewers flag

  • Only 6 Google reviews, a very small sample
  • No published pricing information available

AI-generated from reviews and community data.

CenterWell Home Health is a home health agency serving Cookeville, Tennessee offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.3 out of 5 across 6 reviews.

About CenterWell Home Health

CenterWell Home Health is a Medicare-certified home health agency serving Cookeville, Tennessee. Operating since 1984, the agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

The agency holds a 3.5 of 5 star rating from CMS. Reviewers consistently praised the professionalism and compassion of nursing and therapy staff, with families reporting positive experiences with care received at home.

Types of Care at CenterWell Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of CenterWell Home Health

4.3overall · 6 ratings combined

4.3★ on Google (6)

September Smith

Mar 2026

via Google ↗ · Report

Excellent home health agency with caring, professional staff who truly make a difference. Highly recommend to anyone needing quality care at home.

Karen Smith

Aug 2025

via Google ↗ · Report

CenterWell nurses and physical therapist took great care of my mother. Would definitely recommend CenterWell Home Health to friends and family!

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By submitting, you're okay with us and CenterWell Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

CenterWell Home Health is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency62%US 79%
  • Rated their overall care 9 or 10 out of 1075%US 85%
  • Care was given in a professional way85%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

12 completed patient surveys, 16% response rate.

Hospital outcomes

  • Discharged to the community63%US 80%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly83%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations79%US 61%

Service area

CenterWell Home Health reports serving 19 ZIP codes, including Crossville, Cookeville, Baxter, Bloomington Springs, Crawford, Deer Lodge, Gainesboro, Hilham, Livingston, Monterey and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 447442. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does CenterWell Home Health offer?

CenterWell Home Health offers Home Health.

Where is CenterWell Home Health located?

CenterWell Home Health is located at 665 S Jefferson Ave in Cookeville, Tennessee.

What do families say about CenterWell Home Health?

CenterWell Home Health carries a 4.3 out of 5 rating from 6 Google reviews. Families describe CenterWell Home Health in Cookeville as staffed by caring, professional nurses and therapists who provide quality in-home care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from CenterWell Home Health?

Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use CenterWell Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit CenterWell Home Health?

Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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