MyLivingChoice

Center Well Home Health

4328 Central Avenue, Suite E

4.4(40 ratings)· Hot Springs average: 4.3

Own this agency? Update your listing · Marketing for operators

Center Well Home Health logo
Center Well Home Health, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1988
Medicare certification history
Medicare-certified home health agency since 1988
Ownership
Privately owned home health agency
Medicare quality score
Rated 4.0 out of 5 stars by Medicare
Service scope
Includes medical social services and home health aide visits

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Center Well Home Health is a Medicare-certified home health agency in Hot Springs, AR, serving patients since 1988 with skilled nursing and therapy services. Most reviewers highlight strong physical and occupational therapy staff who helped patients regain mobility after injury or surgery, though one review raised concerns about nursing preparedness and management responsiveness.

What reviewers praise

  • Reviewers praise physical and occupational therapists by name
  • Patients report real mobility gains after therapy
  • Staff described as professional, respectful, and not rushed
  • Good communication and scheduling before home visits
  • Medicare rates patient care quality 4.0 out of 5

What reviewers flag

  • One report of undertrained nurses for a serious condition
  • One report of inconsistent mask use with an immunocompromised patient
  • One report of no follow-up contact from management

AI-generated from reviews and community data.

Center Well Home Health is a home health agency serving Hot Springs, Arkansas offering Home Health. Families rate it 4.4 out of 5 across 40 reviews.

About Center Well Home Health

Center Well Home Health is a Medicare-certified home health agency serving Hot Springs, AR and has been Medicare certified since 1988. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Center Well Home Health 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Center Well Home Health

Home Health

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Center Well Home Health

4.4overall · 40 ratings combined

4.4★ on Google (40)

Julie Hamilton

Apr 2026

via Google ↗ · Report

Everyone we have encountered has been wonderful and very professional. They were all very kind and not rushed or pushy.

Max & Donna Porter

Jul 2025

via Google ↗ · Report

I was able to achieve significant improvement in my mobility and range of motion thanks to the excellent care I received from Kevin and Casey.They were highly skilled and motivated to help me succeed and get back walking after I broke my femur.

Nancy Goines

Dec 2024

via Google ↗ · Report

Had a good experience with all personnel that came to my home for physical therapy! I would recommend them to anyone needing this service!

Tom Heckmann

Dec 2024

via Google ↗ · Report

Nurses and physical therapists are all professional and pleasant. PT has markedly improved my mobility. Slight negative is sometimes not knowing the day before when personell are expected to arrive.

Cheryl Brown

Nov 2024

via Google ↗ · Report

CenterWell worked with me at home after my bilateral total knee replacements. A very needed and successful experience with P.T. and Nursing. I am so appreciative of the time and treatment they have given me.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment.

Have you already been in touch with Center Well Home Health?

By submitting, you're okay with us and Center Well Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Center Well Home Health is a Medicare-certified home health agency (certified since 1988). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency82%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

246 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community81%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Worse than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations88%US 61%

Service area

Center Well Home Health reports serving 25 ZIP codes, including Hot Springs National Park, Benton, Hot Springs Village, Bismarck, Bonnerdale, Donaldson, Friendship, Glenwood, Grapevine, Jessieville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047105. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Center Well Home Health offer?

Center Well Home Health offers Home Health.

How much does Center Well Home Health cost?

Center Well Home Health has not published its pricing. For context, communities in Hot Springs that publish rates start around $3,225 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Center Well Home Health located?

Center Well Home Health is located at 4328 Central Avenue, Suite E in Hot Springs, Arkansas.

What do families say about Center Well Home Health?

Center Well Home Health carries a 4.4 out of 5 rating from 40 Google reviews. Center Well Home Health is a Medicare-certified home health agency in Hot Springs, AR, serving patients since 1988 with skilled nursing and therapy services. Most reviewers highlight strong physical and occupational therapy staff who helped patients regain mobility after injury or surgery, though one review raised concerns about nursing preparedness and management responsiveness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Center Well Home Health?

Yes. Center Well Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Center Well Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Center Well Home Health?

Submit the Request Information form on this page, or contact Center Well Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Center Well Home Health? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Hot Springs.

Reading on this