Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1988
Home Health Compare
Center Well Home Health is a home health agency serving Hot Springs, Arkansas offering Home Health. Families rate it 4.4 out of 5 across 40 reviews.
About Center Well Home Health
Center Well Home Health is a Medicare-certified home health agency serving Hot Springs, AR and has been Medicare certified since 1988. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Center Well Home Health 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Center Well Home Health
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Medicare Quality of Care
Center Well Home Health is a Medicare-certified home health agency (certified since 1988). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency82%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety83%US 82%
246 completed patient surveys, 25% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Worse than
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around92%US 83%
- Patients got better at getting in and out of bed94%US 83%
- Patients got better at bathing93%US 86%
- Patients' breathing improved95%US 85%
- Patients got better at taking medications correctly89%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations88%US 61%
Service area
Center Well Home Health reports serving 25 ZIP codes, including Hot Springs National Park, Benton, Hot Springs Village, Bismarck, Bonnerdale, Donaldson, Friendship, Glenwood, Grapevine, Jessieville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047105. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Center Well Home Health offer?
Center Well Home Health offers Home Health.
How much does Center Well Home Health cost?
Center Well Home Health has not published its pricing. For context, communities in Hot Springs that publish rates start around $4,495 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Center Well Home Health located?
Center Well Home Health is located at 4328 Central Avenue, Suite E in Hot Springs, Arkansas.
Does Medicare cover care from Center Well Home Health?
Yes. Center Well Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Center Well Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Center Well Home Health?
Submit the Request Information form on this page to connect with Center Well Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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