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The Center at Park West

3727 Parker Blvd

3.1(123 ratings)· Pueblo average: 4

The Center at Park West — photo 11 / 5

Quick Facts

Total units
80
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
80
Staffing model
Relies heavily on contracted CNAs and nurses
Call response
Reports of 30+ minute waits for assistance

What Families Think

Reviews for The Center at Park West are sharply divided: one family described a warm welcome, friendly staff, and good food during a rehab stay, while multiple other reviewers reported serious concerns about slow response times, rude staff behavior, and inconsistent nursing care. The facility offers physician-driven rehabilitation with physical, occupational, and speech therapy for patients transitioning from hospital to home.

The Good

  • On-site physical, occupational, and speech therapy
  • One reviewer praised friendly, welcoming staff
  • Positive report of good food quality
  • Customized, physician-driven rehabilitation care plans

The Bad

  • Multiple reports of call bells going unanswered for 30+ minutes
  • Several reviewers described rude or unprofessional staff interactions
  • One report of a fall resulting in injury
  • One reviewer noted reliance on rotating contracted CNAs and nurses

AI-generated from reviews and community data.

About The Center at Park West

The Center At Park West is a skilled nursing facility in Pueblo, Colorado, licensed by the state to provide care for patients recovering from acute or surgical illness following hospitalization. The facility offers a physician-driven care plan designed to support patients in achieving strength and functionality before returning home.

The community provides skilled nursing care complemented by family involvement, psychological care, and comprehensive discharge planning. Patients have access to physical, occupational, and speech therapy services, with physical therapists addressing walking, range of motion, strengthening, balance, and management of stairs and inclines. Each patient receives a customized care plan with emphasis on rehabilitation goals.

Medical services include routine blood draws, medication delivery, x-rays, and other clinical support. The facility maintains state-of-the-art medical equipment and is staffed by qualified nursing and clinical personnel.

The Center emphasizes personalized hospitality alongside healthcare, featuring a hotel-like atmosphere with comfortable accommodations. An Executive Chef prepares healthy, satisfying, gourmet meals as part of the recovery experience, with attention given to proper nutrition's role in rehabilitation.

The facility serves the greater Pueblo area and positions itself as a rehabilitative care option for patients transitioning from hospital settings back to independent living.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.1overall · 123 ratings combined

3.1★ on Google (123)

Rose Jensen

Jun 2026

via Google

Beware this place is like Hell’s nightmare. The medical care is zero the patients sit and pee for hours They refused to go to a hospital. You have to call 91 on your own. The nurses yell some of them. This one guy William was a horrific horrifying nurse. He was in the room with the door closed with a patient, talking about boyfriends to A female called to report they really don’t care. There was the good nurses and CNA‘s during the night during the day was a total hellish nightmare.

Cat Kalmer

Apr 2026

via Google

My sister was transported from the hospital to Park West. There were 3 times that I witnessed that she rang for help and it was over 30 minutes before she got assistance. One day, her nurse was a gentleman named william, and I never even saw him peek his head in the room for the three hours I was there She had fall that resulted in bruising on her hip and a

leon deIsla

Feb 2026

via Google

Not only was this the worst medical facility experience I have ever had (age 72), I finally got somebody to come and retrieve a loaner wheelchair after they incorrectly promised me one at the time of my discharge in late December. To top things off I had to deal with a puffed chested employee with a smart mouth. I thought Cherry Jaramillo was the epitome of a lame employee until this guy had the nerve to bad mouth The Center at Park West. Who in their right mind would hire someone like this? Maybe the person doing the hiring needs to be reevaluated! I have told everyone I know how unhappy I was to spend any time there. THIS WILL NEVER CHANGE!

greg segura

Feb 2026

via Google

My mom has been here for two weeks now and day one I pull up and two nurses are waiting at the front door with a wheelchair and they get her upstairs set her up with the room. And all my life I’ve never seen such great customer service at a rehab center.. All of the staff I met so far I’ve been superduper nice it’s clean. It’s relatively new and it’s a very nice surprise.. My mother says the food is incredible. She had chicken fried steak mashed potatoes and was very happy with the breakfast. She’s been receiving every morning.. Not sure who’s running this place but every staff member is nice and makes my mom feel welcome so thank you.

Marianne Decesaro

Nov 2025

via Google

Doesn’t even deserve 1star. Horrible care I was there 21 days as my insurance Kaiser made me go there. Tried to transfer several times to no avail. Took forever for them to answer a call one time I rang 17 times. You basically take care of yourself there. Food awful. Hardly anyone really works there. Most if not all CNAs and nurses are contracted out so you have a new one or 2 every day that has no idea what is wrong with you. I would never recommend this place to anyone. Stay away if you can.

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Frequently Asked Questions

What types of care does The Center at Park West offer?

The Center at Park West offers Skilled Nursing / Long Term Care.

Where is The Center at Park West located?

The Center at Park West is located at 3727 Parker Blvd in Pueblo, Colorado.

What do families say about The Center at Park West?

Reviews for The Center at Park West are sharply divided: one family described a warm welcome, friendly staff, and good food during a rehab stay, while multiple other reviewers reported serious concerns about slow response times, rude staff behavior, and inconsistent nursing care. The facility offers physician-driven rehabilitation with physical, occupational, and speech therapy for patients transitioning from hospital to home.

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