Caswell House

Margaret w Hicks

Jun 2024

via Google ↗

I have visited my husband every other day since he has been there. This place needs more help and they definitely need to pay their workers more than 11 dollars a hour. The worker that are there are great, but they do more than one job. There is a big turnover there. Every time I go there there are new people. If workers are getting paid for their work, they will stay. These workers are taking care of our love one. People working need to get paid a fair pay. I have seen office workers help serve food. I have seen one patient pushing another patient in a wheelchair . No worker in sight. One person in the dinning room with 7 or 8 patients trying to feed two patients at a time. Really please do better

Scottie Overby

May 2023

via Google ↗

The activity program at this facility is awesome. The residents are always engaged and participating in diversional activities. Activity programs that are rich in arts, music, and spiritual programs always help to enhance the community's image. Keep up the good work!!

Amelia Hicks

Dec 2022

via Google ↗

If I had time I would share a lot of unusual things. When my mom went in I a $1500 community fee plus close to $4000 for the month. She went in the first week of Oct 2022 and was there 4 days before sending to Authora Hospice. She died 10/15. I left a phone message regarding refund that I should be due, no response so then emailed a message (paper trail) still no response. The next step 😂 TBD

Quinten Brantley

Sep 2022

via Google ↗

Great family atmosphere and the staff truly cares for the residents. They go above and beyond to ensure they are healthy and happy.

ray corbett

Jul 2022

via Google ↗

The staff is okay. They take good care of my mother.