1 / 5CMS Care Compare
Reviews of Castle Pines are mixed: several families praise the friendly staff, clean rooms, and wound care, while others describe serious lapses in care during short respite stays, including neglect and poor communication. Overall Google rating sits at 3.7 from 50 reviews, reflecting this split experience.
AI-generated from reviews and community data.
Castle Pines Health and Rehabilitation is a senior living community in Lufkin, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.7 out of 5 across 50 reviews.
Castle Pines Health and Rehabilitation is a skilled nursing facility located in Lufkin, Texas, providing comprehensive skilled care with a focus on personalized, patient-centered support. The facility maintains high standards of cleanliness and safety through its White Glove Program, which includes rigorous training and biannual external surveys.
The community offers specialized rehabilitation services including orthopedic rehabilitation for residents recovering from surgeries such as total hip and knee replacements and fractures, with an emphasis on pain management, mobility restoration, and strength training. The facility also provides neurological rehabilitation for patients with conditions including stroke and Parkinson's disease, focusing on mobility, balance, cognitive support, and safe swallowing.
Wound care specialists on staff provide tailored treatment plans for residents with complex wound healing needs, with each care plan designed to meet individual requirements. The facility also serves patients experiencing deconditioning after extended hospital stays through skilled rehabilitation programs.
Recognizing the importance of nutrition and social engagement, Castle Pines offers menus featuring regional favorites made with high-quality ingredients. Care plans are individualized for each resident, developed by a clinical team committed to creating a home-like community environment rather than a purely clinical setting.
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Help Me Choose3.7overall · 50 ratings combined
3.7★ on Google (50)
DeJee Garrett
Jul 2026
I don't understand why they are rated so low because they are an excellent facility and they have genuine care and compassion for their residents. I highly recommend them to anyone who has a loved one in need of quality health care!
Velvet Kerr
Jun 2026
Very accommodating,Staff is very nice,Wound Care has been great.
Margarette Barrett
Mar 2026
I have a brother there and it's a beautiful place with wonderful people working there.. ❤️
Kylie Unsell
Mar 2026
If your loved one is coming here for rehab to hopefully get better and back home I DO NOT RECOMMEND. For a long term care facility i CAN'T SAY MUCH BUT I WOULD NOT RECOMMEND
EJ L'aflaèr
Jan 2026
Loved taken there after hospital stay. All her medications were taken in and apparently destroyed after the facility received some from their pharmacy and now we can’t get refills do to insurance restrictions because we had 90 day supply
6 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 27, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 4, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 4, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 29, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 18, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Castle Pines Health and Rehabilitation offers Skilled Nursing / Long Term Care.
Castle Pines Health and Rehabilitation is located at 2414 W Frank Ave in Lufkin, Texas.
Reviews of Castle Pines are mixed: several families praise the friendly staff, clean rooms, and wound care, while others describe serious lapses in care during short respite stays, including neglect and poor communication. Overall Google rating sits at 3.7 from 50 reviews, reflecting this split experience.
Castle Pines Health and Rehabilitation had 6 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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