8020 Blanco Rd
3.9(54 ratings)
1 / 5Most reviewers describe attentive, caring staff and an active rehabilitation program, particularly praising the physical therapy team, activities director, and nursing leadership. However, one reviewer reported a serious sanitation issue involving an unclean room and bathroom, which stands in sharp contrast to other accounts of a clean, well-run facility.
AI-generated from reviews and community data.
Castle Hills Rehabilitation and Care Center is a skilled nursing facility in San Antonio, Texas, providing personalized rehabilitation and care services. The center prioritizes individual wellness with a focus on helping residents regain independence following surgery, accidents, or other health events.
The facility offers experienced nursing staff trained to manage pain, medication, hygiene, and overall patient comfort. Physical, occupational, and speech therapists on staff specialize in post-surgical rehabilitation and create personalized treatment goals tailored to each resident's needs. The center also provides a supportive environment where residents can learn coping strategies and connect with others experiencing similar challenges.
Castle Hills works with most major insurance plans, including Medicare and Medicaid, to cover stays and services. The facility provides basic essentials for living and hygiene, though residents may bring preferred personal items and comfortable clothing for their stay. Residents are advised to leave jewelry and valuables at home for safekeeping.
The center does not offer drug or alcohol rehabilitation services. Typical residents are elderly individuals requiring skilled nursing care and rehabilitation, with stays usually covered by insurance.
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Help Me Choose3.9overall · 54 ratings combined
3.9★ on Google (54)
Sandra Hernandez
Jul 2026
Will so far all my visits have been ok. Haven’t had any problems with any of the staff. What I also like about Castled Hill they keep the door lock so they know who enters and who leave the place make it feel safe for my love one. Knowing the fact that not just anyone can be inside the building without them knowing who the person is and who they are visiting. Thank you have a great day.
Amy Briones
May 2026
Horrible staff except the front desk ladies are wonderful but its depressing seeing and knowing someones family member is there to fin for themselves and basically struggle to surive its sad but true!
Kristina Owens
Apr 2026
This place was filthy! The smell as you walk in was horrendous. My family member was admitted for therapy but their bed was obviously slept in - the pillow was visibly yellowed where the previous person had their head on it for who knows how long, the sheets had not been changed and hair was found throughout the bed. There was questionable dried substances on the floor next to the bed, used ointment left on the dirty nightstand, trash in the bin. This room had not been cleaned from the previous occupant. Additionally, when my family member went to use the restroom , there was feces on the call light and on the toilet. If there was a rating for zero stars I would have used it.
Kennith Casey
Mar 2026
Every road to recovery and healing has ups and downs, highs and lows, good and bad days. Overall a good experience, I as just the care giver to the patient learned a lot. Staff and management remained professional and respectful even through the tough times. The patient reach our target goal for the discharge. The patient said he would miss everyone from the facility. I even left feeling a percentage of friendship from the all the different department staff members. The efforts were noticed and appreciated. Castle Hills will remain in our prayers! Though, it is so nice to be home with our loved one again, from the bottom of our hearts thank you so much to everyone involved with his care and recovery!
Robert De Luna
Mar 2026
This is a very nice place. It's clean and everyone was so nice to us.
Castle Hills Rehabilitation and Care Center offers Skilled Nursing / Long Term Care.
Castle Hills Rehabilitation and Care Center is located at 8020 Blanco Rd in San Antonio, Texas.
Most reviewers describe attentive, caring staff and an active rehabilitation program, particularly praising the physical therapy team, activities director, and nursing leadership. However, one reviewer reported a serious sanitation issue involving an unclean room and bathroom, which stands in sharp contrast to other accounts of a clean, well-run facility.
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