4.5(42 ratings)· Port Arthur average: 4.7
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Reviewers describe Port Arthur Nursing and Rehabilitation Center (also referred to as Cascades at Senior Rehab) as clean, odor-free, and staffed by friendly, responsive admissions personnel who moved quickly to get residents admitted. One reviewer noted that prior reviews had flagged room for improvement, but expressed hope tied to a newly appointed administrator working to raise standards.
AI-generated from reviews and community data.
Port Arthur Nursing and Rehabilitation Center is a senior living community in Port Arthur, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 42 reviews.
Port Arthur Nursing and Rehabilitation Center in Port Arthur, Texas is a skilled nursing and long-term care facility with a licensed capacity of 199 residents.
Families consistently highlight the warmth and attentiveness of the staff. Admissions and front-office team members received repeated praise for responsiveness and genuine care, with one family noting the facility "treated me like royalty." Visitors remarked on the cleanliness of the environment and the knowledgeable, courteous demeanor of employees throughout the facility. One family wrote, "Everyone was so helpful and kind." The community appears well-organized, and families noted a commitment to answering questions thoroughly during tours and admissions conversations.
The facility holds a 4.5 out of 5 Google rating based on 42 reviews. Several reviewers acknowledged ongoing improvement efforts under new leadership, suggesting the community is actively working to enhance its operations.
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Help Me Choose4.5overall · 42 ratings combined
4.5★ on Google (42)
Nicole Flitcraft
Mar 2025
I visited Cascades with an old family friend. Everyone I spoke with was knowledgeable and courteous while answering all of our questions! Everything seems to be well-ran and orderly. The place was clean with no weird smells. 10/10
Nikki Griffin
Mar 2025
This place is Great! I had a tour scheduled here and Brittany was Amazing we loved her and Tonia in the Business office! You can tell both of these girls care! Everyone was so nice! It was clean it did not have a smell! If I could give them 10 stars I would! Definitely recommend!
Ashton Burns
Mar 2025
I had called Cascades at Senior Rehab and spoke to Brittany Westbrook in Admissions and Marketing! I see her at the hospitals all the time and she is so fantastic! I absolutely love her! She is wonderful she answered all of my questions! This place I would highly suggest to anyone! Glad they have someone that knows what she is doing!
Ericca Mendoza
Jan 2025
I have had the pleasure of meeting and interacting with the staff at Cascades. They cared for my dad in his last two months of his life. Everyone was so helpful and kind! Yes, I would recommend this place!
Gerald Linzy
Jan 2025
I am a resident here. I had admitted 2 weeks ago. I called different places and no one was willing to help me. I called Cascades at Senior Rehab and spoke to Mrs. Brittany. She got me in the very next day. Mrs. Brittany was a heaven sent. The nursing staff was very welcoming and friendly the first day I got here. And still are I would recommend this place to everyone. They treated me like royalty. And I appreciate them.
Port Arthur Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Port Arthur Nursing and Rehabilitation Center is located at 8825 Lamplighter Ln in Port Arthur, Texas.
Reviewers describe Port Arthur Nursing and Rehabilitation Center (also referred to as Cascades at Senior Rehab) as clean, odor-free, and staffed by friendly, responsive admissions personnel who moved quickly to get residents admitted. One reviewer noted that prior reviews had flagged room for improvement, but expressed hope tied to a newly appointed administrator working to raise standards.
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