Margaret Vaughn
Feb 2025
[Sharing on behalf of Jane Gillette] I want to express my profound thanks to Mark Truesdell, owner of Cary Family Care, and his two staff members, Hailey Brightful and Alex Figuero, for the excellent care that my husband received for the last three years. In my opinion, one of the most important attributes that Mark, Hailey, and Alex exhibit is the ability to make whatever changes need to be made so that each resident can get the excellent care they need to stay happy, calm, and safe. Mark trains his staff to be aware when changes are necessary and to communicate that to each other. The quick follow through is phenomenal! My husband was often quite the challenge, especially when he was sundowning. Mark was quick to contact me and his doctor when medication changes were necessary, choosing to have meds decreased when it was appropriate. He did not want my husband to be overmedicated and to just be a zombie. I trusted his judgment implicitly. Mark has a special “calling” to care for those who can no longer care for themselves, whether it be due to dementia, stroke, Parkinson’s or just plain old age. His residents love him! His care home is just that, a home where each person is respected and loved. I loved hearing my husband laugh at Mark’s antics! They sang together often. Mark told me that his residents are his teachers, training him in the best care they need. His problem solving skills are superb! Cary Family Care is always kept spotlessly clean. In all three years, I was never met by a bad smell there. The residents are consistently clean and well-groomed and are taken to the bathroom every two hours without fail. They are served delicious meals and snacks—Mark even routinely makes fresh fruit smoothies! He sneaks vegetables in with the fruit so they get proper nutrition. There are plenty of activities for the residents to engage in, like magnetic darts, beach ball toss, fun music and TV shows to enjoy, books, catalogs, and newspapers to read, art projects to complete. They have access to puzzles and toys appropriate for their skill levels. My husband was taken outside for walks and to sit in the sunshine and watch the planes fly over. My whole family has the ultimate respect for Mark and his staff. It’s where I would want to be if I needed care.
