Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 2010
Home Health Compare
Carter Healthcare is a home health agency serving Austin, Texas offering Home Health. Families rate it 4.2 out of 5 across 5 reviews.
About Carter Healthcare
Carter Healthcare is a Medicare-certified home health agency serving Austin, TX and has been Medicare certified since 2010. Services offered in the home include skilled nursing, physical therapy and occupational therapy. The agency is privately owned.
Medicare rates the quality of patient care at Carter Healthcare 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Carter Healthcare
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4.2overall · 5 ratings combined
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Medicare Quality of Care
Carter Healthcare is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
What patients say
- Would definitely recommend the agency89%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way85%US 89%
- The team communicated well90%US 86%
- The team discussed medicines, pain and home safety78%US 82%
10 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community75%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)14%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around84%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing90%US 86%
- Patients' breathing improved88%US 85%
- Patients got better at taking medications correctly90%US 81%
- Patients who had a fall with major injury (lower is better)3%US 1%
- Patients with new or worsened pressure ulcers (lower is better)2%US 0%
- Discharge function score met or exceeded expectations74%US 61%
Service area
Carter Healthcare reports serving 50 ZIP codes, including Austin, Georgetown, Round Rock, Bastrop, Buchanan Dam, Buda, Dale, Dripping Springs, Elgin, Fischer and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 747416. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Carter Healthcare offer?
Carter Healthcare offers Home Health.
Where is Carter Healthcare located?
Carter Healthcare is located at 3435 Greystone Dr Ste 104 in Austin, Texas.
Does Medicare cover care from Carter Healthcare?
Yes. Carter Healthcare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Carter Healthcare?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Carter Healthcare?
Submit the Request Information form on this page to connect with Carter Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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