Alesandra
Apr 2026
The people there are constantly leaving the place just wandering on the street or even harassing people in nearby houses/apartments like omg the staff need to do better and watch these people 🤦♀️
Carroll'S Residential Care
655 S Mollison Ave
2.9(9 ratings)· El Cajon average: 4.2
Quick Facts
- Total units
- 144
- Licensed capacity
- 144 residents
- Licensed operator
- Tharon San Diego, LLC
California CDSS
What Families Think
Reviewers describe significant safety and supervision concerns at Carroll's Residential Care, including residents wandering off-site, harassment of neighbors, and difficulty reaching staff by phone. One review also notes disruptive behavior and weak entry security inside the community. With only a few reviews and a 2.9 rating, families should ask pointed questions about supervision practices before considering this community.
The Bad
- Multiple reports of residents wandering off-site unsupervised
- One report of a resident harassing and entering neighboring homes
- One reviewer says staff did not answer repeated phone calls
- One review describes yelling, swearing and spitting in the dining area
- One reviewer says anyone can enter and roam the facility
AI-generated from reviews and community data.
Carroll'S Residential Care is a senior living community in El Cajon, California offering Assisted Living. Families rate it 2.9 out of 5 across 9 reviews.
About Carroll'S Residential Care
Carroll'S Residential Care is a assisted living community in El Cajon, California. The community is licensed for up to 144 residents.
Families rate Carroll'S Residential Care 2.9 out of 5 based on 9 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Carroll'S Residential Care
Assisted Living
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Help Me ChooseReviews of Carroll'S Residential Care
2.9overall · 9 ratings combined
2.9★ on Google (9)
Arika Lynn
Feb 2026
Called 8 times because one of their residents has been harassing us at our residence everyday now and every single neighbor which is problematic…. They never answered or called back! The resident was Banging on every door and trying to walk inside the house!!!! Demanding rent money, at 9:30 at night then around 10 in the morning. Cops don’t come because of the reputation this facility has! Despite the multiple calls from residents. Don’t think anything will be done. We Often hear screaming throughout all hours of the day, you can watch drug addicts waltz up to this place and do drugs right in the front, sometimes with residents ! We’ve had other weird things happen and usually ignore it but I don’t understand what kind of care facility lets residents roam free, as many of them beg on the corner walking in and out of traffic. Engaging in dangerous behavior/activity for their own well being! They don’t answer the phone and I’ve never seen a staff member assisting or watching these residents. I don’t know how this place operates. If you love your family I highly suggest not letting them live at such a poorly run trap house. This place will be the reason we move from our residence because it’s too much! We now don’t feel safe at our home considering people show up at our door all hours. Sincerely a fed up neighbor.
Debi Davisson
Jul 2024
Alot of yelling, swearing & spitting by the residents in the 'dining' area.Not sure if people walking the hallways actually live here or not. Residents have their own room keys but anyone can enter the facilty & roam around.
Frequently Asked Questions
What types of care does Carroll'S Residential Care offer?
Carroll'S Residential Care offers Assisted Living.
Where is Carroll'S Residential Care located?
Carroll'S Residential Care is located at 655 S Mollison Ave in El Cajon, California.
What do families say about Carroll'S Residential Care?
Reviewers describe significant safety and supervision concerns at Carroll's Residential Care, including residents wandering off-site, harassment of neighbors, and difficulty reaching staff by phone. One review also notes disruptive behavior and weak entry security inside the community. With only a few reviews and a 2.9 rating, families should ask pointed questions about supervision practices before considering this community.
How can families visit Carroll'S Residential Care?
Submit the Request Information form on this page to connect with Carroll'S Residential Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Carroll'S Residential Care? Claim this listing to update photos, pricing, and details. It's free.
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