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Touchstone Living Care West Bend

1707 Carrie Ln

4(5 ratings)· West Bend average: 4.3

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Touchstone Living Care West Bend, photo 11 / 6

Quick Facts

Total units
8
Licensed capacity
8 residents

Wisconsin DHS

Licensed operator
Touchstone Living Care LLC
Medical Campus Proximity
About five minutes from Froedtert Medical Center
Fall Safety Tech
Fall detection system provides immediate staff response
On-Site Healthcare Visits
Personalized healthcare visits included at no extra cost
Therapy Partners
PT/OT delivered through Odom Health and FOX Rehabilitation

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Touchstone Living Care West Bend offers assisted living and memory care with on-site health partners and a range of amenities, but only a couple of reviews are available online. One detailed review describes serious care and communication problems, while the only other review is brief and positive, so it's hard to get a full picture from resident feedback alone.

What reviewers praise

  • On-site RN and 24-hour staff availability
  • On-site physical and occupational therapy partners
  • Fall detection and response system in place
  • Pet friendly community
  • Heated pool and fitness center on-site
  • Transportation services for errands and appointments

What reviewers flag

  • One detailed report of missed doctor appointments and poor communication with family
  • One report describes a resident's fever going unnoticed for three weeks
  • Very few reviews available online to gauge consistent experience

AI-generated from reviews and community data.

Touchstone Living Care West Bend is a senior living community in West Bend, Wisconsin offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gardening Club. Families rate it 4.0 out of 5 across 5 reviews.

About Touchstone Living Care West Bend

Carrie Lane House is an assisted living, independent living, and memory care community located in West Bend, Wisconsin. The community supports whole-person well-being across all care levels, allowing residents to set their own pace while receiving the support they need.

The community features spacious floor plans with modern kitchens including granite countertops and stainless steel appliances, plus in-unit washer and dryer in many units. Residents enjoy made-from-scratch meals prepared daily by the culinary team, a heated pool, fitness center, and a pub with historical décor where residents can gather for happy hour. A library, garden spaces with raised garden beds, and activity spaces including a dance hall support active engagement.

Programming includes regular activities such as gardening, card games, pontoon cruises to nearby lakes, and outings to local events like West Bend's Drive-Thru Pumpkin Patch and Tree Lighting Ceremony. Religious services are available to suit residents' spiritual needs. The community also offers LifeLoop programming with engaging content and activities for varied interests.

Health and wellness services include on-site physical therapy and occupational therapy through preferred partners Odom Health & Wellness and FOX Rehabilitation, who work with residents to create customized plans. Safely You provides fall detection and immediate response for resident safety. On-site care service through Curana Health offers personalized healthcare visits at no additional cost.

The community is conveniently located five minutes from Froedtert Medical Center. Pets are welcomed as family members, and the community is designed to support aging in place, with services that can be adjusted as residents' needs change.

Types of Care at Touchstone Living Care West Bend

Assisted LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Kitchen
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Washer & Dryer
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Security
  • Swimming Pool
  • Transportation Services
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Gardening Club
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities

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Help Me Choose

Reviews of Touchstone Living Care West Bend

4overall · 5 ratings combined

4★ on Google (5)

Amy T

Mar 2024

via Google ↗ · Report

I would not recommend touchstone living care for anyone. I was given false information when I admitted a loved one with dementia. They would not take him to his doctor appointments, Which I was told this was one of the Services they offer. It was even in the folder that they gave me That this was part of the services, yet they refused. Staff Let a fever go on for three weeks without notifying me, his activated POA. They accused him of stealing money out of purses,, taking his cash, and not wanting to return it, until legal matters were threatened. Do not trust anything anyone tells you upon Admission. It has been a Horrible experience with no accountability.

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Near West Bend, assisted living usually runs $2,900 to $4,100 a month.

Will Medicaid be needed to help pay for care?

Medicare pays for short rehabilitation stays after a hospital stay, not ongoing care in a community.

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Frequently Asked Questions

What types of care does Touchstone Living Care West Bend offer?

Touchstone Living Care West Bend offers Assisted Living and Memory Care.

Is Touchstone Living Care West Bend pet friendly?

Yes. Touchstone Living Care West Bend lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Touchstone Living Care West Bend located?

Touchstone Living Care West Bend is located at 1707 Carrie Ln in West Bend, Wisconsin.

What do families say about Touchstone Living Care West Bend?

Touchstone Living Care West Bend carries a 4.0 out of 5 rating from 5 Google reviews. Touchstone Living Care West Bend offers assisted living and memory care with on-site health partners and a range of amenities, but only a couple of reviews are available online. One detailed review describes serious care and communication problems, while the only other review is brief and positive, so it's hard to get a full picture from resident feedback alone. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Touchstone Living Care West Bend?

Submit the Request Information form on this page, or contact Touchstone Living Care West Bend directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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