1 / 7Most reviewers describe Brookstone Terrace of Greensboro (formerly Carriage House) as warm, clean, and attentive, praising the staff, food, and communication with families during a difficult transition. However, a couple of detailed reports describe serious care and staffing failures, including slow emergency response and medication oversights, that families should weigh carefully.
AI-generated from reviews and community data.
Brookstone Terrace of Greensboro offers assisted living and memory care in a small-sized community designed to provide personalized care and individual attention to each resident. The community aims to create a genuine, caring, and close-knit atmosphere for those transitioning into assisted living.
The community provides round-the-clock care and assistance tailored to residents' needs. It also offers a specialized memory care setting for seniors coping with Alzheimer's and other memory-related conditions, allowing an independent assisted living resident to coexist with those experiencing mild to late-stage dementia in a secured, home-like environment.
An all-inclusive monthly fee covers services regardless of the level of care required, providing financial predictability. Amenities and services include dietitian-approved meals, transportation for outings or appointments, and a variety of social activities designed to encourage interaction and active living. Health and safety protocols are in place, including medication management.
Brookstone Terrace of Greensboro is one of six Brookstone Terrace Assisted Living & Memory Care locations, which also include communities in Clemmons and Thomasville, North Carolina, and Greenville, Woodruff, and Simpsonville, South Carolina.
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Help Me Choose4.3overall · 25 ratings combined
4.3★ on Google (24) · 5★ on Yelp (1) · Yelp page ↗
Maureen Mcbride
May 2025
My mother moved in 2 weeks ago and is extremely happy. The staff is exceptional, friendly and very accommodating. The residents are cared for, with lots of activities daily, there is something for everyone. Food is fantastic and they have an outing once a week. The facility is a little older but very clean. I would highly recommend The Carraige House for anyone looking for a wonderful place for mom or dad!
Jon Brumley
Jan 2025
The Staff and Administrators are top Notch. They took the best care of my Dad. When I met with Caroline and Jason I knew my Dad was in the right place. I cannot thank them enough.
Tom Veltri
Dec 2023
We moved my mother to Carriage House in August of 2023 from another facility we were having issues with. I must say I am pleasantly surprised with the care she is receiving there. The staff is very communicative and obviously cares about the residents. She is in the memory care unit which can't be an easy job for the staff but they are equal to the task. Evan in particular is a standout there. He is always engaged with the residents and it's really inspiring to see the way he interacts with them.
Nicole Pearsall Adams
Sep 2023
The Carriage House is a wonderful place. Staff is very friendly and educational. I had the pleasure meeting Lisa Anderson The executive Director and she reassure me that the Carriage House is the place I would want my love one to live.
Lillyanna Rivers
Sep 2023
worst place ever!!! literal hell on earth
Brookstone Terrace of Greensboro offers Assisted Living, At-Home Care, Independent Living, Memory Care and Respite / Short-Term Care.
Yes — Brookstone Terrace of Greensboro lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Brookstone Terrace of Greensboro is located at 3896 N Elm St in Greensboro, North Carolina.
Most reviewers describe Brookstone Terrace of Greensboro (formerly Carriage House) as warm, clean, and attentive, praising the staff, food, and communication with families during a difficult transition. However, a couple of detailed reports describe serious care and staffing failures, including slow emergency response and medication oversights, that families should weigh carefully.
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