April
Jun 2026
This place has come a long way!
1 / 24Reviews for Carmel Hills are sharply split: many families praise friendly, caring staff, clean common areas, and a helpful admissions team, while a substantial number of reviewers report serious lapses in care, including slow call-light response, strong urine odors, and lost belongings. The community appears to be undergoing some management changes that a few reviewers credit with recent improvement, but concerns about staffing consistency and basic care persist in a notable share of reviews.
AI-generated from reviews and community data.
At Carmel Hills Nursing and Rehab, we’ve taken every aspect of the transitional rehabilitation experience and completely redesigned and reimagined it. At Carmel Hills Nursing and Rehab, we specialize in a full spectrum of rehabilitation, including Cardiac Rehab, Orthopedic Rehab and more.
We offer a warm, upscale setting that combines the comforts of a stylish boutique hotel with a truly state-of-the-art rehabilitation facility providing the ideal location for our guests to recover their strength and regain their independence.
Carmel Hills Nursing and Rehab has created the ideal combination of rehabilitative and nursing services to meet each patient’s specific needs. With over 30 years of experience in a facility designed to promote comfort, relaxation and recovery, Carmel Hills Nursing and Rehab promotes successful recoveries after illness, injury or surgery.
With our superior level of amenities and unmatched aesthetic refinements, Carmel Hills Nursing and Rehab looks more like a 5-star hotel than it does a traditional medical facility. And yet, the quality of our medical and transitional, post-acute rehabilitative care is among the highest available in the industry. Working side-by-side with the area’s most prestigious physicians and hospitals, Carmel Hills Nursing and Rehab has earned an unmatched reputation for the quality of our Short Term Rehab, Cardiac Rehabilitation, Asthma Care, and more. Our dedicated physicians and experienced medical staff evaluate each guest and design a personalized rehabilitation plan that maximizes each patient’s ability to achieve a complete recovery as quickly as possible. Guests of Carmel Hills Nursing and Rehab can rely on:
Providing a comfortable, nurturing environment that allows guests to rest and recuperate is an essential part of a quality after surgery rehabilitation regimen. From our exquisitely appointed guest rooms and private suites, to our long list of amenities, every detail of Carmel Hills Nursing and Rehab has been carefully designed to provide you with an unparalleled experience.
Our goal is to make our guests and their visitors are as comfortable as possible while they are with us. So, we’ve fashioned our interior spaces to provide a sophisticated level of comfort and elegance, while maintaining the dedicated integrity of a first-rate health care facility.
Carmel Hills Nursing and Rehab has created the ideal combination of rehabilitative and nursing services to meet each patient’s specific needs. With over 30 years of experience in a facility designed to promote comfort, relaxation, and recovery, Carmel Hills Nursing and Rehab promotes successful recoveries after illness, injury or surgery.
Carmel Hills Nursing and Rehab is staffed with clinical professionals who are educated and trained in the latest post hospital rehabilitation therapeutic modalities and clinical protocols. Our patients can expect levels of care and rehabilitation that will far exceed the standards in the industry.
• CLINICAL PROGRAMMING
• PULMONARY REHABILITATION
• STROKE REHABILITATION
• CARDIAC REHABILITATION
• RESPITE CARE
• WOUND CARE
• SPEECH THERAPY
• PALLIATIVE CARE
• PHYSICAL THERAPY
• ORTHOPEDIC RECOVERY & REHABILITATION
• HOSPICE CARE (PRIVATE ROOMS AVAIL.)
• MEDICATION MANAGEMENT
• DIETARY & NUTRITIONAL NEEDS MANAGEMENT
• OCCUPATIONAL THERAPY
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Help Me Choose3.8overall · 285 ratings combined
3.9★ on Google (275) · 1★ on Yelp (10) · Yelp page ↗
April
Jun 2026
This place has come a long way!
Shannon Davidson
Jun 2026
The staff are friendly, the facility is clean, and i always enjoy going there and saying hello to the residents on my way to see my relative . I had some business that needed to be taken to the staff and it was taken seriously, and was handled quickly and professionally. I would definitely recommend to anyone who is in need of their services.
angela Williams
Jun 2026
So far I have been somewhat happy with how the staff has responded to my father's needs. When they get to him they do a good job; however, they take entirely too long to respond. When the call light is pushed you wait too long for a response. That's a problem for me!! I appreciate a staff that show, care and compassion for your loved ones which they have; when you can find someone that's available. It has only been a few days so I will continue to keep a close eye on how he continues to adjust. Best,
Shirley Carpenter
May 2026
Absolutely the best nursing home so so much better than any my sister was in. She was in 3 others the worst being Edgewood manor never send anyone you love there send to Carmel hills for the best care
Bailey Banks
May 2026
So very discussed I Watched a staff member by the name Dasha sit on live for multiple hours as call lights went off and went completely unanswered for hours! Her and other staff members were just sitting in the break room for hours when she finally answered the call lights her attitude was terrible towards the residents as if she’s bothered by the fact they needed something ,like that isn’t literally her job! she mentioned she was going to go take a nap while on the job and she also were saying the name of these residents on her live as if that’s not a safety concern it’s bad enough she was even going live!. these staff are literally only here for the aesthetic and the pay check, I visited this place about 6 months ago the smell is unbelievable it’s very understaffed and the staff they do have obviously just their to get paid or collect hours to graduate from some type of program. By far poorly managed this place don’t need a cleaning don’t need a remodel but Needs to be demolished it’s that ! terrible!!!!!! I wouldn’t even trust these kind of people with my dog, let alone let my dog live in something like this that tells you a lot!!.
Carmel Hills Wellness & Rehabilitation offers Assisted Living, At-Home Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Carmel Hills Wellness & Rehabilitation is located at 810 E Walnut St in Independence, Missouri.
Reviews for Carmel Hills are sharply split: many families praise friendly, caring staff, clean common areas, and a helpful admissions team, while a substantial number of reviewers report serious lapses in care, including slow call-light response, strong urine odors, and lost belongings. The community appears to be undergoing some management changes that a few reviewers credit with recent improvement, but concerns about staffing consistency and basic care persist in a notable share of reviews.
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