Jonathan Ward
Jan 2026
The facilities manager, Travis, is one of the hardest-working individuals I know and takes extreme pride in his job. He consistently goes above and beyond, and I am thankful for our relationship.
1 / 5Quick Facts
- Total units
- 40
- Medicare rating
- 1 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 40
- Inspections
- View history (16 citations)
- Community type
- Full continuum-of-care Life Plan Community (CCRC)
- Health system affiliation
- Backed by Atrium Health
- Accreditation
- CARF International accredited
- Membership option
- Reserve amenities and future care without moving in
CMS Care Compare
What Families Think
Reviewers describe Carlyle Place as a well-run, attractive Life Plan Community with a full continuum of care backed by Atrium Health, and several praise the grounds and dedicated staff members. However, one detailed and highly critical review describes communication breakdowns, staff turnover, and inconsistent care in the memory care and skilled nursing units, while another mentions friction with management.
The Good
- Praised as a beautiful, well-run senior community
- Full continuum of care in one CCRC campus
- Backed by Atrium Health medical system
- Received 2025 Holleran Choice Awards for engagement, satisfaction
- Staff members like the facilities manager praised for dedication
The Bad
- One detailed report of poor communication and staff turnover in skilled nursing/memory care
- One reviewer described dismissive, disrespectful responses from management
- One review cites disconnect between the community's image and actual care quality
AI-generated from reviews and community data.
Atrium Health Navicent Carlyle Place is a senior living community in Macon, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.5 out of 5 across 14 reviews.
About Atrium Health Navicent Carlyle Place
Carlyle Place is a Life Plan Community offering a full continuum of care in Macon, Georgia. Backed by Atrium Health and accredited by CARF International, the community provides on-site services that allow residents to age in place while remaining in their home as their health needs change.
The community emphasizes an active and engaged lifestyle, with programming spanning fine arts, fitness, academics, and adventure. Residents have access to beautiful grounds, on-site facilities, and dining with both traditional favorites and innovative creations.
Carlyle Place is designed for those seeking independence without household chores and maintenance responsibilities. The community also offers a unique option for those not yet ready to relocate: the ability to secure membership and access all community amenities and future care without immediately moving.
The community has received the 2025 Holleran Choice Community Award for both Resident Engagement and Resident Satisfaction, reflecting its focus on fostering close friendships and an inclusive, vibrant living environment.
Types of Care at Atrium Health Navicent Carlyle Place
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
- Security
- Transportation Services
- Walking Paths
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Grocery Shopping and Errands
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Atrium Health Navicent Carlyle Place
4.5overall · 14 ratings combined
4.5★ on Google (14)
Anthony Serpas
Dec 2024
What a Beautiful constructed nursing home from the outside! But as you walk inside just listen...soon the shadows will show how machiavellan management has become. They've taken over so much that fundamentaly, it's nothing what it used to be. They're will be some form of recourse in the future I'm sure. But one day they will realize that it was the employees that made Caryle Beautiful...not new management.
Jennifer Kelly
Mar 2023
Caring for your elderly parents is hard and a huge responsibility. My mother was a healthcare resident (2 years in memory care and 5 years in skilled nursing) at Carlyle Place. I have been wrestling with writing this review for about a year now. However, I feel like it is time to share our experiences. My family and I chose Carlyle Place healthcare after visiting several Macon area facilities. We believed that Carlyle could provide the communication, continuity, and care that we needed and expected for our mother. Almost immediately after her placement, we quickly realized the impressions we were given during our tour didn’t match our experiences. On day one, we arrived at the appointed time, to experience what should have been a major red flags: no one there to greet us in the memory care unit; staff unaware of her arrival; and no one to be found. Communication with staff was consistently difficult. For an issue to be resolved, it had to work its way from staff to management, all the way to upper management. Understand, each step of the way required me to be persistent through angry, disrespectful, and dismissive replies from Carlyle employees; in short, because I dared to advocate for my mother’s care. My active involvement became necessary because throughout my daily visits, I became aware of the significant lack of continuity of the staff (for example, staff turnover especially with nurses and CNA’s, this applied to nurse management and upper management as well). This constant change in staff contributed to my need to communicate changes in my mother’s status, care plans, etc. All of these things, among others I won’t mention, contributed to the undesirable care my mother received. I guess I say all of this to say, the “country club image” that Carlyle Place has in the Macon community doesn’t fully reflect the heart of what occurs inside the actual healthcare facility. If I can honor my mother’s life and death in one way, it would be to encourage those of you entering the stage of life where you are caring for aging loved ones to pay attention, show up and advocate for them. This is a hard time, but despite the burden, your involvement is vital to the care they ultimately receive regardless the facility.
Sandra Milby
Mar 2019
Such a beautiful and well run Senior Community. We love that such a place is located in Central Ga for locals and non locals alike. If you haven't toured Carlyle Place you should. It's much more than most people know it to be.
A. Mosely
Apr 2010
The other review was right when it stated that Carlyle Place is a 5 star facility. However, Carlyle Place is NOT for-profit and is comprised of more than just a skilled care unit. The facility is a CCRC; that is, it contains independent and assisted living, dementia care, and skilled nursing.
Government Inspection History
4 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 21, 2025Fire Safety StandardHealth Standard2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2025
Aug 25, 2024Fire Safety StandardHealth Standard4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024
Have properly sized and located compartments to protect residents from smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2024
Apr 19, 2024Health Complaint5 citations
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jun 7, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jun 7, 2024
Respond appropriately to all alleged violations.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Apr 30, 2023Fire Safety StandardHealth Standard5 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Atrium Health Navicent Carlyle Place offer?
Atrium Health Navicent Carlyle Place offers Skilled Nursing / Long Term Care.
Where is Atrium Health Navicent Carlyle Place located?
Atrium Health Navicent Carlyle Place is located at 5300 Zebulon Road in Macon, Georgia.
What do families say about Atrium Health Navicent Carlyle Place?
Reviewers describe Carlyle Place as a well-run, attractive Life Plan Community with a full continuum of care backed by Atrium Health, and several praise the grounds and dedicated staff members. However, one detailed and highly critical review describes communication breakdowns, staff turnover, and inconsistent care in the memory care and skilled nursing units, while another mentions friction with management.
How did Atrium Health Navicent Carlyle Place do on recent health and safety inspections?
Atrium Health Navicent Carlyle Place had 4 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Atrium Health Navicent Carlyle Place?
Submit the Request Information form on this page to connect with Atrium Health Navicent Carlyle Place and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Atrium Health Navicent Carlyle Place? Claim this listing to update photos, pricing, and details. It's free.
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