MyLivingChoice

Atrium Health Navicent Carlyle Place

5300 Zebulon Road

4.5(14 ratings)· Macon average: 3.8

Atrium Health Navicent Carlyle Place — photo 11 / 5

Quick Facts

Total units
40
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
40
Community type
Full continuum-of-care Life Plan Community (CCRC)
Health system affiliation
Backed by Atrium Health
Accreditation
CARF International accredited
Membership option
Reserve amenities and future care without moving in

What Families Think

Reviewers describe Carlyle Place as a well-run, attractive Life Plan Community with a full continuum of care backed by Atrium Health, and several praise the grounds and dedicated staff members. However, one detailed and highly critical review describes communication breakdowns, staff turnover, and inconsistent care in the memory care and skilled nursing units, while another mentions friction with management.

The Good

  • Praised as a beautiful, well-run senior community
  • Full continuum of care in one CCRC campus
  • Backed by Atrium Health medical system
  • Received 2025 Holleran Choice Awards for engagement, satisfaction
  • Staff members like the facilities manager praised for dedication

The Bad

  • One detailed report of poor communication and staff turnover in skilled nursing/memory care
  • One reviewer described dismissive, disrespectful responses from management
  • One review cites disconnect between the community's image and actual care quality

AI-generated from reviews and community data.

About Atrium Health Navicent Carlyle Place

Carlyle Place is a Life Plan Community offering a full continuum of care in Macon, Georgia. Backed by Atrium Health and accredited by CARF International, the community provides on-site services that allow residents to age in place while remaining in their home as their health needs change.

The community emphasizes an active and engaged lifestyle, with programming spanning fine arts, fitness, academics, and adventure. Residents have access to beautiful grounds, on-site facilities, and dining with both traditional favorites and innovative creations.

Carlyle Place is designed for those seeking independence without household chores and maintenance responsibilities. The community also offers a unique option for those not yet ready to relocate: the ability to secure membership and access all community amenities and future care without immediately moving.

The community has received the 2025 Holleran Choice Community Award for both Resident Engagement and Resident Satisfaction, reflecting its focus on fostering close friendships and an inclusive, vibrant living environment.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.5overall · 14 ratings combined

4.5★ on Google (14)

Jonathan Ward

Jan 2026

via Google

The facilities manager, Travis, is one of the hardest-working individuals I know and takes extreme pride in his job. He consistently goes above and beyond, and I am thankful for our relationship.

Anthony Serpas

Dec 2024

via Google

What a Beautiful constructed nursing home from the outside! But as you walk inside just listen...soon the shadows will show how machiavellan management has become. They've taken over so much that fundamentaly, it's nothing what it used to be. They're will be some form of recourse in the future I'm sure. But one day they will realize that it was the employees that made Caryle Beautiful...not new management.

Jennifer Kelly

Mar 2023

via Google

Caring for your elderly parents is hard and a huge responsibility. My mother was a healthcare resident (2 years in memory care and 5 years in skilled nursing) at Carlyle Place. I have been wrestling with writing this review for about a year now. However, I feel like it is time to share our experiences. My family and I chose Carlyle Place healthcare after visiting several Macon area facilities. We believed that Carlyle could provide the communication, continuity, and care that we needed and expected for our mother. Almost immediately after her placement, we quickly realized the impressions we were given during our tour didn’t match our experiences. On day one, we arrived at the appointed time, to experience what should have been a major red flags: no one there to greet us in the memory care unit; staff unaware of her arrival; and no one to be found. Communication with staff was consistently difficult. For an issue to be resolved, it had to work its way from staff to management, all the way to upper management. Understand, each step of the way required me to be persistent through angry, disrespectful, and dismissive replies from Carlyle employees; in short, because I dared to advocate for my mother’s care. My active involvement became necessary because throughout my daily visits, I became aware of the significant lack of continuity of the staff (for example, staff turnover especially with nurses and CNA’s, this applied to nurse management and upper management as well). This constant change in staff contributed to my need to communicate changes in my mother’s status, care plans, etc. All of these things, among others I won’t mention, contributed to the undesirable care my mother received. I guess I say all of this to say, the “country club image” that Carlyle Place has in the Macon community doesn’t fully reflect the heart of what occurs inside the actual healthcare facility. If I can honor my mother’s life and death in one way, it would be to encourage those of you entering the stage of life where you are caring for aging loved ones to pay attention, show up and advocate for them. This is a hard time, but despite the burden, your involvement is vital to the care they ultimately receive regardless the facility.

Sandra Milby

Mar 2019

via Google

Such a beautiful and well run Senior Community. We love that such a place is located in Central Ga for locals and non locals alike. If you haven't toured Carlyle Place you should. It's much more than most people know it to be.

A. Mosely

Apr 2010

via Google

The other review was right when it stated that Carlyle Place is a 5 star facility. However, Carlyle Place is NOT for-profit and is comprised of more than just a skilled care unit. The facility is a CCRC; that is, it contains independent and assisted living, dementia care, and skilled nursing.

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Frequently Asked Questions

What types of care does Atrium Health Navicent Carlyle Place offer?

Atrium Health Navicent Carlyle Place offers Skilled Nursing / Long Term Care.

Where is Atrium Health Navicent Carlyle Place located?

Atrium Health Navicent Carlyle Place is located at 5300 Zebulon Road in Macon, Georgia.

What do families say about Atrium Health Navicent Carlyle Place?

Reviewers describe Carlyle Place as a well-run, attractive Life Plan Community with a full continuum of care backed by Atrium Health, and several praise the grounds and dedicated staff members. However, one detailed and highly critical review describes communication breakdowns, staff turnover, and inconsistent care in the memory care and skilled nursing units, while another mentions friction with management.

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