1 / 5CMS Care Compare
Reviews for Bolingreen Health & Rehabilitation are decidedly mixed, with praise for the activities program and food alongside serious, repeated concerns about basic care and communication. Several family members describe unmet hygiene needs, unattended bathing, and difficulty getting straight answers from administration and billing staff.
AI-generated from reviews and community data.
Bolingreen Health & Rehabilitation is a senior living community in Macon, Georgia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 50 reviews.
Bolingreen Health & Rehabilitation is a skilled nursing / long term care community in Macon, Georgia. The community is licensed for up to 121 residents.
Families rate Bolingreen Health & Rehabilitation 4.1 out of 5 based on 50 Google reviews.
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Help Me Choose4.1overall · 50 ratings combined
4.1★ on Google (50)
Barry Sennert
May 2026
Dont know what they did to my Mother in 2009 but it was very bad.My Mom was treated like no human should have been treated.The police were called but they were part of a cover up.I have lived a life of hell from the abuse my mother recieved here.Pray those people are gone.Still will never get over what happened to my mom.
Bobbi Collins
May 2026
This facility has very caring employees and the staff is wonderful!
Jacqueline Blackwell
Mar 2026
I only can give one Star I dont like to be lied to they tell me to leave money because my mom need anything personally from Devante now I left $100 there and it's Chirstmas time all she want is some Chirstmas pajama Now their telling my mom they dont do that If I hadn't left The money I could have purchase her some pajamas myself ITS. SAD DONT TELL ME YOU CARE AND THEN SHOW ME YOU FAKE THESE PEOPLE QUICK TO TELL YOU ANYTHING JUST TO GET YOU OFF THE PHONE OR OUT THEIR FACE. Add to that my mother Martha White has been living with me since Feb 13,2026 they still hasn't discharge her they don't send her home with any medication and they still have it like she's there charging Medicaid this is the worst of Nursing Home they dropped her in the shower they stole somewhere clothes what time to she said they brought her someone else medication
Patricia O'Kelley
Oct 2025
Problems could be fixed with a better administration than what is here who will fix the problems. The staff refused to do my bath earlier in the shift and they know that they will use the excuse that it got too busy to leave without providing me with my bath and then they false document and say that I refused to take a bath. Then I have knotted hair being bedbound and they won't comb my hair and my facility provided comb is broken. I have to ask the CNA and beg the staff for water 4 or more times just to get some water and the water has been off due to CONSTRUCTION and they are using it as a reason for not doing anything, because the water is always off. I'm on oxygen 5 Liters and they won't get an electrician to fix the power in my room, and so the power circuit breaker keeps getting tripped off and my oxygen stays off until someone fixes the tripped electrical panel box. I got a fungus infection from some cream from the wound care nurse and I had to go to the hospital for awhile and now I am still fighting the fungus infection that continues to spread and day shift does the treatment close to 7pm at the end of their shift but night shift wants to do the same treatment around midnight and it's supposed to be done every 12 hours and they are not treating everything but the worst spots. Now they claim the doctor wants my oxygen down to 2 liters rather than 5 liters and my oxygen saturation is in the 70s and I am a DNR but if I die here then I want them charged with neglect and voluntary murder. The other nursing homes share the same staff and it doesn't help moving and my parents are in a different nursing home and they have a lot of problems there. But Jason Gerard Administrator and Amy Street DON won't monitor the nursing staff and supervise them as required by law. They jump the gun and assume this or that is happening rather than spending time asking why am I doing this a certain way or what is happening. The state is a laugh because they have to receive hundreds of complaints before they even show up and give them the tiny slap on the wrist.
Rose Gray
May 2025
It took us a while ,as a family, to write this review. Our love one was here and we loved the activity department because they did an extraordinary job with keeping the residents engaged in meaningful activities. Our mother also enjoyed the meals served here. We made the decision to move our love one out of this facility after an incident that could've of been avoided if the assisted nursing staff were more attentive to our love one while in the shower. Even after multiple meetings with the administration staff and other nursing staff members regarding placing socks on her feet, making sure her hair comb, and mouth care daily, none of this got done unless family did it or our aging mother with memory loss could "remember" to do it. After having her discharged from this facility, we were told by the financial manager here untruthful information on how to receive our love one income for the following months&the money she had left at this facility. Our family had to contact Ethica Corporation in Gray, GA to get everything resolved financially&it took a total of three months. If you decide to place your love ones at this facility, please check on them daily&if administration tells you anything, follow up to make sure it gets done.
3 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 7, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2025
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 1, 2024
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Install properly constructed windows in hallway walls or doors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Bolingreen Health & Rehabilitation offers Skilled Nursing / Long Term Care.
Bolingreen Health & Rehabilitation is located at 529 Bolingreen Drive in Macon, Georgia.
Reviews for Bolingreen Health & Rehabilitation are decidedly mixed, with praise for the activities program and food alongside serious, repeated concerns about basic care and communication. Several family members describe unmet hygiene needs, unattended bathing, and difficulty getting straight answers from administration and billing staff.
Bolingreen Health & Rehabilitation had 3 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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