Megan Santiago
Jun 2026
Not so “caring.” Very chronic issue of uptight, rude staff.
1 / 6CMS Care Compare
Families describe The Caring House as a clean, welcoming skilled nursing facility with attentive staff and good therapy services, though a few reviewers note communication challenges and occasional rudeness from staff. Overall sentiment is largely positive, with praise for cleanliness and a more social, less institutional layout than typical facilities.
AI-generated from reviews and community data.
The Caring House is a senior living community in Sacaton, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 17 reviews.
Caring House is a skilled nursing facility in Sacaton, Arizona, offering specialized rehabilitative services and restorative nursing care. The community is a 100-bed facility committed to providing highly skilled, culturally competent, and compassionate care while working with residents to optimize their functional abilities.
The facility operates a specialty care unit (Unit B) with 15 skilled nursing beds and additional hospice beds. The community accepts hospital referrals 24 hours a day, with processing occurring the following day. Admission requires current medical documentation, enrollment in the Arizona Long Term Care System, and a documented medical need that the facility can meet.
Care coordination is managed through The Caring House Admissions Office, which works with referring sources, the Medical Director, and hospital discharge planners to coordinate resident transfers. The community maintains communication with residents' primary care providers on an as-needed basis to support ongoing care management.
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Help Me Choose4.2overall · 17 ratings combined
4.2★ on Google (17)
Megan Santiago
Jun 2026
Not so “caring.” Very chronic issue of uptight, rude staff.
Landa Pree
Feb 2026
Please I need a staff email, from the facility urgently my brother has been there for many years now but I can get hold of his phone I can’t hear him speak to anything I don’t know if he’s still alive or needs urgent attention am out of the states at the moment his number wasn’t going through when I tried to call him
Dina “Rae” Paz
May 2024
My brother in law is getting very good treatment at The Caring House. Had a good visit.
Dawn Blair
Nov 2016
So nice! Mother in law is so happy there! Lots of activities, friendly, clean, good therapy, the set up is more welcoming for socializing than most places I've seen. Not everyone just sitting in a long hall.
Ashley Martinez
Sep 2016
You have the attention you need here, plus great and friendly staff along with an incredibly clean facility
5 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 20, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2025
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 19, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2023
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 14, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 14, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2022
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 14, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Caring House offers Skilled Nursing / Long Term Care.
The Caring House is located at 510 South Ocotillo Road in Sacaton, Arizona.
Families describe The Caring House as a clean, welcoming skilled nursing facility with attentive staff and good therapy services, though a few reviewers note communication challenges and occasional rudeness from staff. Overall sentiment is largely positive, with praise for cleanliness and a more social, less institutional layout than typical facilities.
The Caring House had 5 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with The Caring House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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