Megan Santiago
Jun 2026
Not so “caring.” Very chronic issue of uptight, rude staff.
The Caring House
510 South Ocotillo Road
4.2(17 ratings)
1 / 6Quick Facts
- Total units
- 100
- Medicare rating
- 3 of 5
- Ownership
- Government, Federal
- Certified beds
- 100
- Specialty unit
- Dedicated Unit B with 15 skilled nursing beds
- Hospice care
- Additional dedicated hospice beds on-site
- Referral process
- Accepts hospital referrals 24 hours a day
- Admission requirement
- Requires enrollment in Arizona Long Term Care System
CMS Care Compare
What Families Think
Families describe The Caring House as a clean, welcoming skilled nursing facility with attentive staff and good therapy services, though a few reviewers note communication challenges and occasional rudeness from staff. Overall sentiment is largely positive, with praise for cleanliness and a more social, less institutional layout than typical facilities.
The Good
- Reviewers describe the facility as very clean
- Praised for friendly, attentive staff
- Good therapy and rehabilitative care noted
- Social layout encourages interaction, not isolating halls
- Multiple family members report residents are happy
The Bad
- One report of rude or uptight staff
- One report of difficulty reaching staff for updates on a resident
AI-generated from reviews and community data.
About The Caring House
Caring House is a skilled nursing facility in Sacaton, Arizona, offering specialized rehabilitative services and restorative nursing care. The community is a 100-bed facility committed to providing highly skilled, culturally competent, and compassionate care while working with residents to optimize their functional abilities.
The facility operates a specialty care unit (Unit B) with 15 skilled nursing beds and additional hospice beds. The community accepts hospital referrals 24 hours a day, with processing occurring the following day. Admission requires current medical documentation, enrollment in the Arizona Long Term Care System, and a documented medical need that the facility can meet.
Care coordination is managed through The Caring House Admissions Office, which works with referring sources, the Medical Director, and hospital discharge planners to coordinate resident transfers. The community maintains communication with residents' primary care providers on an as-needed basis to support ongoing care management.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.2overall · 17 ratings combined
4.2★ on Google (17)
Landa Pree
Feb 2026
Please I need a staff email, from the facility urgently my brother has been there for many years now but I can get hold of his phone I can’t hear him speak to anything I don’t know if he’s still alive or needs urgent attention am out of the states at the moment his number wasn’t going through when I tried to call him
Dina “Rae” Paz
May 2024
My brother in law is getting very good treatment at The Caring House. Had a good visit.
Dawn Blair
Nov 2016
So nice! Mother in law is so happy there! Lots of activities, friendly, clean, good therapy, the set up is more welcoming for socializing than most places I've seen. Not everyone just sitting in a long hall.
Ashley Martinez
Sep 2016
You have the attention you need here, plus great and friendly staff along with an incredibly clean facility
Frequently Asked Questions
What types of care does The Caring House offer?
The Caring House offers Skilled Nursing / Long Term Care.
Where is The Caring House located?
The Caring House is located at 510 South Ocotillo Road in Sacaton, Arizona.
What do families say about The Caring House?
Families describe The Caring House as a clean, welcoming skilled nursing facility with attentive staff and good therapy services, though a few reviewers note communication challenges and occasional rudeness from staff. Overall sentiment is largely positive, with praise for cleanliness and a more social, less institutional layout than typical facilities.
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