Lucas Campbell
Apr 2026
I mean if you want this woman caring for your family, go for it 🤷♂️
Caring Hearts Home Care
15565 Northland Dr Suite 406w2.5(20 ratings)· Southfield average: 4.1
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Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2006
- Ownership
- Privately owned agency
- Medicare history
- Medicare certified since 2006
- Therapy services
- Physical, occupational and speech therapy delivered in the home
- Name confusion
- Not affiliated with Caring Hearts Michigan Inc. of Clinton Township
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Caring Hearts Home Care is a privately owned, Medicare-certified home health agency in Southfield. Google reviews average 2.5 from 20 ratings. Most written reviews describe a rude receptionist on the phone, and one reviewer notes the agency is unrelated to a similarly named company in Clinton Township.
What reviewers praise
- Medicare certified since 2006
- Skilled nursing, PT, OT and speech therapy at home
- Medical social services and home health aide visits
- Described by one reviewer as long established and well known
What reviewers flag
- Several reviewers report a rude, dismissive receptionist on the phone
- Low Google rating of 2.5 across 20 ratings
- No Medicare quality star rating published yet
- No published pricing
AI-generated from reviews and community data.
Caring Hearts Home Care is a home health agency serving Southfield, Michigan offering Home Health. Families rate it 2.5 out of 5 across 20 reviews.
About Caring Hearts Home Care
Caring Hearts Home Care is a Medicare-certified home health agency serving Southfield, MI and has been Medicare certified since 2006. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Caring Hearts Home Care
Home Health
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Help Me ChooseReviews of Caring Hearts Home Care
2.5overall · 20 ratings combined
2.5★ on Google (20)
C Adebayo
Sep 2024
I been with caring heart home care they help me I appreciate them for my illness
Shayla Scott
Aug 2023
I love caring hearts and there staff !!! Good company
Chichi Brown
Jan 2021
Oh wow I just called there to get an email to this company and this lady who picked up this phone really needs a wake call on how to speak with people. I have never ever been so disrespected ever in life! This woman needs a new job because if she is that way on the phone about a email think about how she is treating your love ones. If this place was open for walk ins I would walk in to tell her to her face that she is a very mean person who needs a new job cleaning trash up not dealing with calls nor dealing with people's love one! Just rude i can't say it enough just rude! Do not do business with them
Black Love
Jan 2020
This place is UNPROFESSIONAL TO THE FULLEST. I tired to do an employment verification and the young girl that answered the phone was very very VERY VERY rude and disrespectful. Just be prepared to not be treated like a customer. Also if this nursing home have employees with messed up attitudes like that. I would not allow them to take care of my loves ones.
Medicare Quality of Care
Caring Hearts Home Care is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
Service area
Caring Hearts Home Care reports serving 1 ZIP code, including Southfield. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237613. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Caring Hearts Home Care offer?
Caring Hearts Home Care offers Home Health.
Where is Caring Hearts Home Care located?
Caring Hearts Home Care is located at 15565 Northland Dr Suite 406w in Southfield, Michigan.
What do families say about Caring Hearts Home Care?
Caring Hearts Home Care carries a 2.5 out of 5 rating from 20 Google reviews. Caring Hearts Home Care is a privately owned, Medicare-certified home health agency in Southfield. Most written reviews describe a rude receptionist on the phone, and one reviewer notes the agency is unrelated to a similarly named company in Clinton Township. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Caring Hearts Home Care?
Yes. Caring Hearts Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Caring Hearts Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Caring Hearts Home Care?
Submit the Request Information form on this page, or contact Caring Hearts Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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