1 / 5Families using Care Mountain Allen for in-home care, hospice support, and post-surgical recovery describe attentive, well-coordinated caregivers and therapists who worked closely with doctors and family members. Reviewers highlight consistency of staff over long periods and quick response during health crises, with all five posted reviews rating the experience highly.
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Care Mountain Allen provides home care services in Allen, Texas, including flexible hourly, 24-hour, and live-in care options. The community offers both non-medical personal care through trained caregivers and skilled nursing care provided by licensed nurses, addressing the needs of seniors who wish to age in place safely and independently.
Services encompass a broad range of support including medication reminders, fall prevention, companion care, physical rehabilitation, memory care for dementia and Alzheimer's patients, cardiac-focused care, Parkinson's support, respiratory assistance, palliative care, and wound care. Each caregiver undergoes rigorous training to deliver person-centered support tailored to individual health conditions and preferences.
The Allen location is situated at The Offices at Watters Creek near the intersection of US 75 and Bethany Road, serving clients throughout Allen, Fairview, Plano East, Lowry Crossing, Lucas, Parker, Murphy, and Wylie. Care Mountain operates within the Dallas-Fort Worth metroplex and maintains eight regional locations to remain within five miles of families seeking senior care.
Allen is a community of more than 111,000 residents in Collin County, with approximately ten percent seniors. The city features beautiful parks, walking trails, cultural programs, and excellent healthcare facilities designed to support quality of life for older adults seeking retirement in a location that blends small-town atmosphere with modern conveniences.
Care Mountain accepts Long-Term Care insurance and assists families with policy verification and claims processing. The community does not accept Medicare or Medicaid for private pay services, though traditional Medicare is accepted for certain care arrangements.
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Help Me Choose5overall · 11 ratings combined
5★ on Google (11)
Tricia Alford
Apr 2026
We received such great support for both of our parents for their last few months of life. Hospice is fantastic but we needed more than they provide so we brought in additional help from Care Mountain seven days a week. The caregivers were kind and attentive and quickly became like part of our family. So grateful for them!
Stephanie Reed
Mar 2026
Care Mountain has provided excellent caregivers for live-in care for my Mom now for over 4 years. Initially, they had been hired to work with both my parents in 2022 and have been an integral part of our lives since then. My dad passed away last Feb. They were instrumental in helping us ensure Dad had a good quality of life for his last few years next to his wife and family. Mom decided to keep the same staff and schedule even after Dad's passing, and we are so thankful that she did. Having the same team of caregivers with her gives her a sense of purpose and companionship in her day-to-day life after 57 years of married life with Dad. I appreciate everything their team has contributed to our family, and would definitely recommend.
Jamie Ann Stephens
Sep 2024
We had hired Care Mountain based on the recommendation of my Dad's Orthopedic surgeon's office. Dad had kyphoplasty surgery and Care Mountain supported the post recovery journey at home for a few weeks. Their team of Nurses, Physical thrapists and caregivers were well coordinated with each other, and they directly worked with the Doctors office. We had some initial hiccups with one of the physical therapists who was not a good fit for Dad, Care Mountain immediately worked with us and found a new PT. The management listens well to customer feedback and makes efforts to ensure a good fit between their staff and a client's needs. Overall, our experience with the company's services was very positive. We are definitely recommending Care Mountain for high quality in home care.
Eileen Müller
May 2024
When our family faced a critical health crisis, Care Mountain demonstrated exceptional responsiveness and compassion. A prompt response to my late Friday evening call, followed by Gagan's early morning assessment visit, was a testament to their commitment to care. Our father's sudden health setbacks required urgent attention, and their swift care plan brought the support we needed. We were fortunate to have Florence, a seasoned caregiver with over 20 years of experience, assigned to our case. She provided outstanding support, assisting our wheelchair-bound father with a range of needs, from personal care, bathing to medical appointments and phyiscal therapist's visit coordination. She was patient and thoughtful. Throughout the nearly year-long care journey, Care Mountain staff including their caregivers and therapists was really a lifesaver in the time of need. We highly recommend their services to anyone seeking reliable and compassionate home health care.
Msham Ngemba
Sep 2023
About a year ago, my dad (62 years) start declining with early-stage Alzheimer's. My Mom and I are both nurses. We researched extensively online and took references from a few companies before we finalizing with Care Mountain. While mom and I manage dad’s care, Care Mountain provides occupational therapy and speech therapy. The therapists they send are outstanding professionals – knowledgeable, very competent on their OT and ST skill sets, and personable. With their sustained efforts, Dad’s cognitive decline has slowed. They are helping him maintain a semi-independent and fully dignified lifestyle. Dad’s Neurologist is also happy with the quality of home health support Dad is receiving and has complimented Care Mountain. We are thankful for Care Mountain’s high professional standards of care and collaborative spirit and highly recommend them.
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