3.6(5 ratings)· Russellville average: 4.5
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Care IV Home Health is a home health and hospice provider serving Russellville and the surrounding Central and North Arkansas area. Reviewers frequently praise the compassion and professionalism of nurses and therapists, though a couple of reviews describe frustrating experiences with the company declining or delaying certain services.
AI-generated from reviews and community data.
Care IV Home Health is a home health agency serving Russellville, Arkansas offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 3.6 out of 5 across 5 reviews.
Care IV Home Health is a Medicare-certified home health agency serving clients in Russellville. Operating since 2006, the agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services.
The agency holds a CMS quality rating of 3.5 out of 5 stars. Reviewers consistently praise the caring attitude and professionalism of clinical staff, with one reviewer noting the team is "very professional and always on time." Physical and occupational therapy services receive particular mention for effectiveness. However, some reviewers report mixed experiences with service approval and coverage decisions, with one noting concerns about service denials that were later reversed with intervention from a social worker.
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Help Me Choose3.6overall · 5 ratings combined
3.6★ on Google (5)
Jay Wanzer
Jun 2026
There's just something about the loving caring attitude of these amazing individuals at this company. I've seeing so many great things from the people that work for them. I would recommend a visit with them if your loved one is needing some assistance.
Nicki Newport
Apr 2024
You will NEVER find a better Team than CareIV. They are very professional and always on time. Amanda is very kind and caring. She will explain everything that you need to do, and start you out. Tera, is super kind, caring, she has absolutely no problem fighting for her patients to get them what they need from a doctor. She will come in and work you out hard. Amanda and Tera were the only two people I would work with. Tera worked very hard to get me up and walking after two brain surgeries. The nurse they sent out to see me was Mandy. She was very clear as to what and how things should be healing. She helped me set up my medication and explained everything very clearly. I would recommend CareIV to everyone including my family and friends. Amanda and Tera are a person's best and biggest advocate for a patient and their family. If I could I would give CareIV a 10 star rating because they definitely deserve it. Thank you Amanda, Tera and Mandy for everything you 3 have done for me. You lady's rock!
T K
Jul 2022
Excellent care provided by this team!
Robyn Cherry
Aug 2017
My doctor sent an order to get my port flushed and my insurance pays 100%. When I talked to them they said "no problem we can do that ". A few days before I was due to get my port flushed they called me and said it wasn't "worth their time " REALLY???
Amber Bates
Oct 2016
PROS: weekly nurse was very good. can help get meds and equipment without a doctor visit The physical and occupational therapy is awesome. Really helps. CONS: this company tries to be cheap and deny anything expensive. I had to get a social worker that knows the health laws to call and demand they provide full services. (They denied certain services for months- yet when a social worker called, it got approved.) OVER ALL: I would try a different home health company.
Care IV Home Health is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
163 completed patient surveys, 28% response rate.
Hospital outcomes
How patients did
Service area
Care IV Home Health reports serving 47 ZIP codes, including Russellville, Conway, Hope, Adona, Atkins, Belleville, Bigelow, Bluffton, Casa, Center Ridge and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047173. National figures are the average across all certified agencies.
Care IV Home Health offers Home Health.
Care IV Home Health is located at 1008 W Main St in Russellville, Arkansas.
Care IV Home Health carries a 3.6 out of 5 rating from 5 Google reviews. Care IV Home Health is a home health and hospice provider serving Russellville and the surrounding Central and North Arkansas area. Reviewers frequently praise the compassion and professionalism of nurses and therapists, though a couple of reviews describe frustrating experiences with the company declining or delaying certain services. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Care IV Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Care IV Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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