MyLivingChoice

Care in the Home

1926 N Waukegan Rd

4.8(18 ratings)· Glenview average: 4.6

Care in the Home, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2002
Veteran services
Contracted with Veterans Affairs for care
Clinical availability
Clinical staff available 24 hours a day
Service area
Covers Lake, Cook, and Kenosha counties
Hospice experience
25 years partnering with hospice teams

What Families Think

Families describe Care in the Home as a private-duty and skilled home health agency that coordinates nursing, therapy, and caregiver support for seniors staying in their own homes, often for stroke recovery, Parkinson's, or dementia care. Reviewers consistently praise the professionalism and compassion of nurses, therapists, and case managers, and note strong communication and Medicare coverage for many services.

The Good

  • Reviewers praise attentive, skilled nurses and therapists
  • Case managers proactively coordinate multi-service care plans
  • Caregivers described as reliable and trustworthy
  • Services often fully covered through Medicare
  • Specializes in dementia and Alzheimer's home care
  • Long-standing hospice partnership for end-of-life support

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Care in the Home is a home health agency serving Glenview, Illinois offering At-Home Care and Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.8 out of 5 across 18 reviews.

About Care in the Home

Care in the Home is a private-duty home care agency serving Glenview, Illinois and surrounding areas in Lake, Cook, DuPage, and McHenry counties. Founded in 1989 and now owned by clinical manager Tracy Kelly, the organization provides skilled Medicare home health services including nursing, physical and occupational therapies, medical social work, and home health aides to help seniors remain independent in their own homes.

The agency is licensed by the Illinois Department of Public Health as a Home Services and Home Nursing provider, certified by Medicare, contracted with the Veterans Affairs, and accredited by the Joint Commission. All employees undergo rigorous training, comprehensive background checks, and competency testing. Clinical case managers conduct detailed assessments in the home and supervise all caregivers, with clinical staff available 24 hours a day, 7 days a week for support.

Care in the Home specializes in caring for clients with dementia and Alzheimer's disease, recognizing the value of routine and consistency. Case managers work with caregivers, clients, and families to address challenges specific to each client's needs. The agency also coordinates closely with hospice teams and has been working with hospices for the past 25 years to provide comfort and dignity in end-of-life care, with personal caregivers supplementing hospice services to support patients who wish to remain at home.

Types of Care at Care in the Home

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Care in the Home

4.8overall · 18 ratings combined

4.8★ on Google (18)

Joy Show

Jul 2025

via Google

I recently had the opportunity to work with Care in the Home for my mom’s stroke recovery, and the experience has been outstanding. From nursing to occupational, physical, and speech therapy, the care has been professional, compassionate, and effective. Marianna, our nurse, is exceptional—knowledgeable, attentive, and emotionally supportive. She’s been a steady and reassuring presence throughout my mom’s recovery. The therapy team was equally impressive, developing a personalized plan, setting clear goals, and ensuring every session was safe and productive. Thanks to their dedication and teamwork, my mom has made incredible progress toward regaining her independence. We’re truly grateful for the care and support we’ve received.

robin norwood

Jul 2025

via Google

We have had such a great experience with everyone who has helped with my grandparents' care. The staff has been incredible while navigating the ongoing needs we have. Each member goes above and beyond to make sure that the care is met. Although each member has been vital to us , we are particularly grateful for the case manager, Mary Pat. She goes above and beyond to provide excellent care to our family. She thinks of all aspects in my grandparents' care and anticipates their needs to be communicated to her team. Her coordination does not go unnoticed. Care in the Home is exactly what the name states. They make sure that high quality care is brought to each family member. This is truly exceptional care that is given at all times. They made my loved ones feel comfortable and at ease. I felt completely confident in their ability to provide the best possible care. I highly recommend looking into this business for their services.

Kris Graham

Jul 2025

via Google

My family hired Care in the Home for multiple reasons. My father was struggling with major dizzy episodes and could barely walk and had no strength. Mary Pat coordinated multiple services for my father. He had an entire team that included a nurse, a physical therapist and a social worker, all of whom were excellent! My father has made huge strides in his ability to walk, with cognitive functioning and regained strength. He has also received emotional support caring for my mom who has Alzheimer’s, and the caregivers have been professional, helpful, and top-notch in terms of being able to work with a senior population. All of the services my father received were covered through Medicare, which was amazing. Prior to working with Mary Pat, we didn’t even know those services existed. She has found us the right services and the right persons to help with a very difficult time in our lives and my parent’s lives. She explained everything to us, and has been so patient with my father, whom we adore, but can be very difficult. I didn’t know that there were healthcare providers out there that are this good!

Pamela Toohey

Jul 2025

via Google

We have been working with Care in the Home for years now. The schedulers quickly respond to our requests and are organized and accommodating throughout. The caregivers are genuinely kind and have good skills in caring for our Mother. Overall the caregivers are reliable and are consistent with providing excellent care for our Mother. Most importantly, we trust and feel safe with the kind of client care that Care in the Home provides.

David Baldwin

Feb 2025

via Google

We been with Care in the Home a few weeks ago, and our experience has been wonderful. They are friendly, helpful, responsive, and professional. My wife has Parkinson’s and is receiving both occupational therapy and physical therapy. Both therapists are kind, skilled, and attentive. They are constantly checking with her if she's OK to make sure they aren't causing her any discomfort. We're very happy and have already recommended their services to a friend who is also struggling with Parkinson’s.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Care in the Home, never sold or shared.

Medicare Quality of Care

Care in the Home is a Medicare-certified home health agency (certified since 2002). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way86%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety79%US 82%

65 completed patient surveys, 19% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)16%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around98%US 83%
  • Patients got better at getting in and out of bed57%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly100%US 81%
  • Patients who had a fall with major injury (lower is better)3%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations56%US 61%

Service area

Care in the Home reports serving 54 ZIP codes, including Chicago, Evanston, Des Plaines, Glenview, Skokie, Waukegan, Antioch, Arlington Heights, Barrington, Buffalo Grove and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147719. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Care in the Home offer?

Care in the Home offers At-Home Care and Home Health.

Where is Care in the Home located?

Care in the Home is located at 1926 N Waukegan Rd in Glenview, Illinois.

What do families say about Care in the Home?

Families describe Care in the Home as a private-duty and skilled home health agency that coordinates nursing, therapy, and caregiver support for seniors staying in their own homes, often for stroke recovery, Parkinson's, or dementia care. Reviewers consistently praise the professionalism and compassion of nurses, therapists, and case managers, and note strong communication and Medicare coverage for many services.

Does Medicare cover care from Care in the Home?

Yes. Care in the Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Care in the Home?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Care in the Home?

Submit the Request Information form on this page to connect with Care in the Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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