MyLivingChoice

Care and Help Home Care Agency LLC

329 N 7th St

3(10 ratings)· Allentown average: 4.5

Own this agency? Update your listing · Marketing for operators

Care and Help Home Care Agency LLC logo
Care and Help Home Care Agency LLC, photo 1

Quick Facts

Client community
Largely serves Spanish-speaking Hispanic clients
Other locations
Also runs a separate Philadelphia office

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for this Allentown home care agency are mixed, averaging 3 out of 5 stars on Google. Some families praise attentive, caring aides, while others describe communication breakdowns, administrative mix-ups, and problems following a change in management.

What reviewers praise

  • Praised as careful and attentive to clients
  • Staff described as excellent by some reviewers

What reviewers flag

  • Several reports of missed calls and poor on-call responsiveness
  • One report of records/paperwork lost in the system
  • One report that a manager did not speak Spanish for Hispanic clients
  • One reviewer says the office is inconsistent compared to Philadelphia location

AI-generated from reviews and community data.

Care and Help Home Care Agency LLC is a home care agency serving Allentown, Pennsylvania offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.0 out of 5 across 10 reviews.

About Care and Help Home Care Agency LLC

Care and Help Home Care Agency LLC is an at-home care agency serving clients in Allentown, Pennsylvania.

Reviewers describe mixed experiences with the agency. Some praised staff attentiveness, while others reported significant concerns including administrative disorganization, communication challenges between office locations, and issues with manager transitions. One reviewer noted frustration with staffing decisions that did not match client population needs.

Types of Care at Care and Help Home Care Agency LLC

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Care and Help Home Care Agency LLC

3overall · 10 ratings combined

3★ on Google (10)

Karla colora michelle

Jun 2026

via Google ↗ · Report

The agency has literally become inexplicable since the new manager arrived; nothing is the same. My patient no longer felt comfortable and wanted to switch, and I'm thinking of taking my other patient with me. I don't like it anymore. That manager doesn't speak any Spanish, nor does she understand it. How is it possible that you put someone who doesn't speak Spanish in a community that's only Hispanic? Sometimes I go because I want to talk to Tanya, and sometimes she's not there, and she tries to help me, but she doesn't understand me. Tanya doesn't answer the phone. I always call her on WhatsApp because I feel more comfortable that way, and she doesn't answer the phone, even though she always used to. Lately, she just hasn't responded at all. I was here because of Maria, but I think I'm leaving and taking my patient with me.

Carlos Velez

Apr 2026

via Google ↗ · Report

This company it’s not worth applying for! My mom have experienced as a home care she apply in junuary when she stop by the office they don’t even have her in the system after she apply and she did also TB result but they don’t have anything in the system really a waste of time. Bad company!

beloved otero

Apr 2025

via Google ↗ · Report

The philadelphia office is really good. This office always messing up and don't know what the other is doing. On call no good. My client is tired of them

Louie Tallarico

Jan 2025

via Google ↗ · Report

Excellent home care agency. Great staff who is very attentive to all of their clients.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment.

Have you already been in touch with Care and Help Home Care Agency LLC?

By submitting, you're okay with us and Care and Help Home Care Agency LLC reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Care and Help Home Care Agency LLC offer?

Care and Help Home Care Agency LLC offers At-Home Care.

Where is Care and Help Home Care Agency LLC located?

Care and Help Home Care Agency LLC is located at 329 N 7th St in Allentown, Pennsylvania.

What do families say about Care and Help Home Care Agency LLC?

Care and Help Home Care Agency LLC carries a 3.0 out of 5 rating from 10 Google reviews. Some families praise attentive, caring aides, while others describe communication breakdowns, administrative mix-ups, and problems following a change in management. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Care and Help Home Care Agency LLC?

Submit the Request Information form on this page, or contact Care and Help Home Care Agency LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Care and Help Home Care Agency LLC? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Allentown.

Reading on this