CMS Care Compare
Reviews of Bryan County Health & Rehab are largely positive, with families praising longtime staff for compassionate care over many years, though one family reported a serious safety failure involving a loved one who died shortly after being moved to the facility's memory care ward. Other reviewers mention staff turnover as an ongoing challenge.
AI-generated from reviews and community data.
Bryan County Health & Rehab is a senior living community in Richmond Hill, Georgia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.4 out of 5 across 11 reviews.
Bryan County Health & Rehab is a skilled nursing and long-term care facility in Richmond Hill, Georgia, licensed for 100 residents. The community has been operating since the mid-1990s and serves residents requiring skilled nursing care, including specialized Alzheimer's units.
Family feedback reflects deep divisions in experience. Multiple visitors have praised the warmth and attentiveness of staff, noting that caregivers show genuine affection for residents and greet families with genuine friendliness. One family noted they have returned to the facility repeatedly across decades because "the quality and care has never changed." However, other families have reported serious concerns about resident care and staff conduct, including reports of verbal mistreatment. Staff turnover has been a recurring frustration, with one family noting difficulty maintaining continuity as good caregivers leave, though they expressed satisfaction with current team members.
The facility's physical environment is dated according to some families, though care quality has been the primary focus of feedback. Rated 3.4 out of 5 stars across 11 Google reviews, the community shows polarized experiences—multiple five-star reviews sit alongside lower ratings reflecting significant care concerns that prospective residents and families should discuss directly with the facility.
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Help Me Choose3.4overall · 11 ratings combined
3.4★ on Google (11)
Charles White
May 2026
I went to Bryan County Health and Rehab Center today to visit a friend for her 90th birthday. Let me tell you the care and compassion I seen in all the staff I interacted with was phenomenal. Everyone was extremely friendly and happy from the residents to the staff and every staff member I came into contact with greeted me with a smile and hello. One person that really stood out was Ashley! She went above and beyond to make my dear friends day special.
Janet Johnson
Oct 2025
Overall. I have been pleased with the facility and the care given to my sister. My only real complaint is there has been a lot of turnover. We would get a really good CNA, get to know her, and she'd be gone. However, I feel as if we have hit the jackpot with our newest CNA, Annette Tremble. She's has been wonderful. Thank you, Ms Annette and please stick around!
Shannon Patrick
Aug 2025
I had a horrible and very upsetting experience with this nursing home .I think about what my Grandma went through every day after we had to put her in here .She was put into the Alzheimer's ward ,and she was only there one week , before she died ! Of course her mind wasn't good ,so she threw her diaper on the ground and she told me that her nurse cussed her out for it ! I immediately went to the front office and complained about the nurse ,but nothing was done .In the next couple of days ,I went to see her in the morning and she wasn't on her room ,so I asked where she was ,and they said she had been having problems breathing and had an oxygen tank on her ,but never called me to tell me !! So,as soon as I got there ,they called the ambulance and rushed her to the hospital,I drive behind the ambulance,and when we got to St.Josephs hospital,the Dr said she was given too much blood pressure medicine and it caused her kidneys to fail ,and she was dying ,she died an hour later 😥. I still feel without a doubt that her nurse killed her .I really hope and 🙏 Pray she isn't still working there .Nurses should be kind and compassionate!
Denise Camuti
Apr 2024
My mom was here the last 2.5 years of life and they were very good to her. The staff is very caring with the patients and family. The only reason I gave it 4 stars instead of 5 was that it does need updating of the interior. I would definitely recommend it though!
Pamela White
Dec 2021
This facility has been open since the mid 1990's and several of my family members have lived here throughout the years since it opened. My mom is now a resident here and they are just as caring now as they were when it was brand new! Their quality and care has never changed! You can tell the nurses and staff have lots of love for their job and the people that live here! They are the best! You will never find a better facility for your family member! Bryan County Health Care gets 5 + stars from our family!!
Bryan County Health & Rehab offers Skilled Nursing / Long Term Care.
Bryan County Health & Rehab is located at 127 Carter St in Richmond Hill, Georgia.
Reviews of Bryan County Health & Rehab are largely positive, with families praising longtime staff for compassionate care over many years, though one family reported a serious safety failure involving a loved one who died shortly after being moved to the facility's memory care ward. Other reviewers mention staff turnover as an ongoing challenge.
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