shawnday payten
Jul 2026
I didn't do anything I went to put in a application and was unable too!!!!
1 / 5Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 118
- Inspections
- View history (53 citations)
- Respite Care
- Offers short-term respite stays
CMS Care Compare
What Families Think
Brush Country Nursing and Rehabilitation is a skilled nursing and rehab center in Austin that draws largely positive reviews for its caring staff, cleanliness, and rehab outcomes, alongside a notable cluster of serious complaints about understaffing, communication breakdowns, and lapses in basic care. Families describe both deeply compassionate experiences during end-of-life and rehab stays and, in other cases, troubling accounts of neglect and poor follow-through.
The Good
- Staff frequently described as warm, kind, attentive
- Rehab/therapy team praised for helping patients regain independence
- Multiple reviewers call rooms and facility very clean
- Admissions and nursing directors singled out by name for great help
- Compassionate end-of-life and hospice care experiences reported
The Bad
- Several reports of understaffing leaving residents uncared for
- Multiple complaints about poor communication and unreturned calls
- One report of a resident left sitting in urine for two hours
- One account of roaches, dirt, and frozen/poor-quality food
- One report of a serious medication mistake affecting a resident
- Reports of billing/collection confusion after a resident's death
AI-generated from reviews and community data.
Brush Country Nursing and Rehabilitation is a senior living community in Austin, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 77 reviews.
About Brush Country Nursing and Rehabilitation
Brush Country Nursing and Rehabilitation is a skilled nursing center in Austin, Texas, providing both short-term rehabilitation and long-term care. The community emphasizes a hometown, down-home hospitality and works with residents and their families to build customized health care plans focused on recovery and comfort.
For patients recovering after surgery, illness, or injury, the rehabilitation program is designed to help them regain strength and independence and return home as safely and quickly as possible. For those needing ongoing support, the community offers compassionate 24-hour skilled nursing care, including assistance with daily living activities alongside personalized attention.
Skilled nursing services include expert medical care, therapy, and round-the-clock support for residents with complex health needs, delivered with an emphasis on clinical standards paired with compassionate, individualized care.
The residential facilities feature landscaped courtyards, spacious rooms designed with home-like conveniences, and a schedule of daily activities and enrichment programs. Staff aim to address the emotional, social, and cultural needs of each resident and their family, fostering a comfortable, dignified living environment.
Brush Country describes its mission as offering excellence in health care for adults recovering from serious illness, those in need of rehabilitation, and those requiring skilled nursing in a residential setting, supported by a staff and physician team committed to quality resident care.
Types of Care at Brush Country Nursing and Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Brush Country Nursing and Rehabilitation
4.2overall · 77 ratings combined
4.2★ on Google (77)
Vicarious Die
Apr 2026
Quiet property but convenient to stores. Spacious rooms with high ceilings, remodeled showers and vanity sinks. Feels cozy with muted walls in rooms. Spacious lobby and front conference room for bringing family and friends to celebrate holidays. Very pleased!
Ginger
Apr 2026
Honestly, Brush Country Nursing and Rehab is Very well maintained with modern amenities and security cameras, excellent management team who is caring and have great customer service skills. This clean facility is a great option for your loved one.
PAMELA PONCE
Feb 2026
Our family would like to express our heartfelt appreciation for the exceptional care my father received at your facility. We specifically want to recognize Shelly, Carla, Naomi, Elizabeth, Mario, and Marta. From the moment Shelly and Naomi facilitated his admission, we knew he was in good hands. The dignity and tenderness you showed him in his final days was a gift to us all. You guided us through a difficult time with such grace and kindness. Please forgive me if I have missed a name, but know that every person who stepped into my father’s room made a lasting impact on our hearts. Thank you for everything.
Jessica whitesides
Jan 2026
Visited for possible placement for a loved one the new admin and director were very helpful!
Government Inspection History
17 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 15, 2026Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionDeficient, Provider has no plan of correction
Apr 9, 2026Health Complaint1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2026
Jan 7, 2026Health Complaint1 citation
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2026
Nov 11, 2025Health Complaint2 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2025
Oct 4, 2025Health Complaint2 citations
Provide safe, appropriate pain management for a resident who requires such services.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 14, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2025
Aug 21, 2025Fire Safety StandardHealth Standard16 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 25, 2025
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2025
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2025
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
Aug 5, 2025Health Complaint1 citation
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2025
Jun 2, 2025Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 3, 2025
May 7, 2025Health Complaint1 citation
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected May 8, 2025
Jan 8, 2025Health Complaint3 citations
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 1, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 1, 2025
Prepare residents for a safe transfer or discharge from the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Nov 18, 2024Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 12, 2024
Jul 23, 2024Fire Safety StandardHealth Standard4 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2024
Apr 15, 2024Health Complaint2 citations
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2024
Mar 5, 2024Health Complaint1 citation
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2024
Feb 26, 2024Health Complaint1 citation
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 5, 2024
Sep 28, 2023Health Complaint1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2023
Jun 15, 2023Fire Safety StandardHealth Standard14 citations
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 23, 2023
Develop a communication plan.
Severity C of L: potential for minimal harm, widespreadCorrected May 16, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Brush Country Nursing and Rehabilitation offer?
Brush Country Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Brush Country Nursing and Rehabilitation located?
Brush Country Nursing and Rehabilitation is located at 6500 Brush Country Rd in Austin, Texas.
What do families say about Brush Country Nursing and Rehabilitation?
Brush Country Nursing and Rehabilitation is a skilled nursing and rehab center in Austin that draws largely positive reviews for its caring staff, cleanliness, and rehab outcomes, alongside a notable cluster of serious complaints about understaffing, communication breakdowns, and lapses in basic care. Families describe both deeply compassionate experiences during end-of-life and rehab stays and, in other cases, troubling accounts of neglect and poor follow-through.
How did Brush Country Nursing and Rehabilitation do on recent health and safety inspections?
Brush Country Nursing and Rehabilitation had 17 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Brush Country Nursing and Rehabilitation?
Submit the Request Information form on this page to connect with Brush Country Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Brush Country Nursing and Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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