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Brookside Healthcare Center is a Cincinnati skilled-nursing and rehab facility with a wide range of care levels, from independent living to memory care and hospice partnership. Reviews are sharply divided: many families praise specific staff members for compassionate, personalized care, especially during rehab stays, while a large number of reviewers report serious lapses in basic care, cleanliness, staffing, and billing.
AI-generated from reviews and community data.
Brookside Healthcare Center is a senior living community in Cincinnati, Ohio offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.2 out of 5 across 55 reviews.
Founder and Chairman of the Board Stephen L. Rosedale established the CommuniCare Family of Companies in 1984. As a young man, Steve worked in various healthcare environments and developed a passion for caring. He continued to study the art and science of aging at Brandeis University, where he sparked a close relationship with Professor Morrie Schwartz (of the famous book, Tuesdays with Morrie).
A concept that struck a chord in his heart and has since remained vibrant is the concept of therapeutic milieu.This is the impact of a holistic environment, comprised of people, clinical programs, and physical environments that create a healing environment where a person can thrive. Since then, Steve has been on a mission to build caring communities that cater to the unspoken needs of our guests and residents.
A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers and long-term acute care hospitals (LTACH).
Each one of our employees primary importance stems from our philosophy: Serving with Pride. We recognize that we are called to reach out with our hearts and touch the lives of others. This recognition instills a great sense of purpose in the work we do each day. As a result, we take immense pride in our opportunity to deliver the highest quality of care. We remind ourselves daily that we have to serve with pride and this energizes us in our mission to, to give the gift of life to each and every guest and resident of the CommuniCare Family of Companies.
Assisted Living Communities at CommuniCare For older adults, aging is a time of decreased functioning and increased dependence. But as with all individuals, their needs are unique. For some, a skilled nursing center would provide more healthcare than necessary. On the other hand, living on one’s own may be too difficult. CommuniCare can help. Our assisted living communities provide a combination of housing, personal care services, nursing and healthcare, all in a supportive living community that promotes maximum independence, privacy and choice for residents who prefer not to live alone, but who don't require 24-hour care. Our assisted living and semi assisted living environment are designed to be welcoming and home-like, while supporting the physical, emotional and intellectual needs of our residents. Choices begin with assisted living accommodations designed for those who prefer privacy, as well as those who don't care to live alone. When available, we have conveniently located our assisted living communities on the same campus as our nursing centers, enabling residents to easily access physical therapy programs, as well as occupational and speech therapy, if it needs to arise. As requirements change and long-term, assisted senior care concerns need to be addressed, our center represents a natural transition within a familiar environment.
• Assisted Living Services and Support
• Administering Medications and Tests
• Taking Blood Pressure Readings
• Monitoring Chronic Conditions
• Scheduling Doctor Appointments
• Acting as Healthcare Liaison
Independent Living
What is Independent Living?
Independent living communities also known as retirement communities, are a great option for seniors looking to maintain their active lifestyle without being weighed down by home maintenance or household chores. It’s a way for you to make the most out of your retirement. Your days will be filled with engaging activities, comforting amenities, meaningful connection and so much more. If you're looking for the best independent senior living near you, you can't go wrong by adding CommuniCare to your list.
Senior Independent Living at CommuniCare
The CommuniCare Family of Companies offers independent senior living with the comfort and community of home through NeighborCare Senior Living. The first location, NeighborCare of Chapel Hill located in Indianapolis, IN, provides residents a vibrant and person-focused environment for residents to age in place.
The campus is a private-pay community geared toward affordable living in a neighborhood atmosphere. Our independent senior living offers several lifestyle options for active adults and a choice of living spaces, including cozy studios, one-bedroom, and two-bedroom floor plan designs. We believe that independent living should give each resident the opportunity to thrive.
Some features include:
• Spacious living room and dining room
• Fully equipped Step-Saver Kitchen
• Individually maintained climate control
• Walk-in shower or full-size bathtub/shower combination
• Large patio or balcony
Is Independent Senior Living Right For Me?
Are you looking for a more opportunity to enjoy your lifestyle without the burden of household upkeep? Would you enjoy being surrounding by neighbors and peers who share your interests? Do you wish you had more time for your passions If you answered yes to any or all of these questions the senior independent living at NeighborCare of Chapel Hill could be right for you?
Discover Vibrant Independent Living Today
The NeighborCare of Chapel Hill, the main goal is to offer engaging independent living everyone who calls the community home. Residents have access to health-focused education, beautiful outside common areas, a pool, transportation services, on-site salon services, a fitness center designed with seniors in mind and ballroom, and more. The community offers a vibrant ever-changing activity schedule for every day of the week. To learn more about what you independent living lifestyle could be, visit the NeighborCare of Chapel Hill website to learn more.
Memory Care Services
Our Memory Care program, Connections, is focused on reconnecting our residents to their past and present as well as to the things and people they know and love. Our program goal is to provide maximum quality of life for this population in a safe and secure environment.
The Connections team uses an interdisciplinary approach to care, and designs an individual care plan for each resident, specially geared to their clinical needs and improved quality of life.
Three Foundations of Connections
Preservation - We ensure the individuals past is part of their present creating Connections.
Purpose - Found in stimulating activities provided to meet the needs of each resident 24/7.
Pace - The flow of the day is patient-centered around the needs of the resident. Comfortable and flexible routines are followed each day.
Features of Connections
• Person-centered programming is offered 24/7 in an effort to enhance the continued independence of the memory impaired population.
• Our program offers dining experiences that promote independence and dignity.
• Quarterly care conferences are attended by the multidisciplinary team to reassess and reevaluate each resident’s unique needs.
• Quarterly family nights are held to bring residents and their loved ones together in a comfortable environment.
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Help Me Choose3.2overall · 55 ratings combined
3.2★ on Google (55)
Stephanie Gehrig
May 2026
I stayed in this nursing home for several years after my stroke. I got along with all of the staff and all my needs were addressed and met with compassion and care. Rikki in admissions is a rock star and always went above and beyond the call of duty.
Crystal Terry
Jan 2026
Brookside has been a great partner to work with our Hospice Team, The floor staff are always helpful and friendly, the house keepers and custodians are fantastic and do a great job keeping the facility clean and neat. The DON Andi does not hesitate to put a hand out to help and goes above and beyond with customer service, her phone is always on. The Admin Stacy is wonderful and responsive. We recently received a call from a family member who lost a loved one there, she reported that Dignity Care Hospice Team was phenomenal and she couldn't have gone through losing a loved one without the team, she also recognized DON Andi at Brookside as well who took the time and looked up everything she wanted to know on the computer amd was so patient. Dignity Care and Brookside make a Great Team!
Patricia Bruns
Jan 2026
A long over-due big shout out to the administration, nursing staff and all the wonderful aids. My husband, a Vietnam Veteran, was admitted mid October 2025. From a smiling face who welcomes me each day at sign-in to constant conversations with the head of nursing and to the good folks on the nursing/aides team, my husband has received excellent professional care. It is a testimony to Brookside’s leadership team that has created such a positive environment. It shows each day through the good folks who care for residents with such grace and devotion to them all. It is very reassuring to know that when I cannot be here, there’s an entire team of professionals who always have my husband’s comfort and well- being at the heart of their efforts. I will never be able to thank Brookside enough for all that they are doing to help our family navigate our very difficult journey.
Vanessa Webber
Jan 2026
Never. Ever. Ever. leave your loved one here. Ours was there only for a respite stay while we went out of state to check on other family. We arrived to pick him up to find out that no one knew his name (he has dementia and aphasia and can't tell you). He was being called "Carl" and other names. The name tag on the room entrance said a different name entirely. His dentures had ten days worth of dried glue in them, had never been cleaned, and didn't even fit in his mouth correctly. Staff made visible gestures and audible sounds of disgust when touching denture supplies, claiming "eww, no one even has those here". Dad was filthy and all of his bathing supplies were unopened, as were his denture cleaning supplies. Dad smelled so badly of fecal matter and body odor that when we got him home we had to shower him to clean what appeared to be at least a week of old fecal matter from his person. When getting him ready to shower, we noticed the electronic ankle bracelet (tracking device) was still on his ankle. An hour and a half to get him processed to go home and they left the monitor on him. We had to cut it off. His brand new electric razor, in its case with the accessories is also missing, saying they never saw it. Never ever again.
jessica work
Dec 2025
If you have an organization that is looking to do volunteer work the fourth floor of this facility could really use some cheering up. The staff are friendly but completely overwhelmed. Brookside has taken on way too many patients and don't have near enough staff to provide adequate care. The building itself smells terrible and is extremely dirty. Luckily my dad was only here a few weeks. I feel terribly for the patients who live there long term.
3 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Aug 30, 2022
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2022
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2022
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2019
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2019
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Brookside Healthcare Center offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Brookside Healthcare Center has not published its pricing. For context, communities in Cincinnati that publish rates start around $3,425 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Yes. Brookside Healthcare Center lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Brookside Healthcare Center is located at 315 Lilienthal St in Cincinnati, Ohio.
Brookside Healthcare Center is a Cincinnati skilled-nursing and rehab facility with a wide range of care levels, from independent living to memory care and hospice partnership. Reviews are sharply divided: many families praise specific staff members for compassionate, personalized care, especially during rehab stays, while a large number of reviewers report serious lapses in basic care, cleanliness, staffing, and billing.
Brookside Healthcare Center had 3 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Brookside Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Brookside Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.
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