1221 Rosemarie Lane
2.7(48 ratings)· Stockton average: 4.2
1 / 2CMS Care Compare
Reviews of Brookside Care Center are sharply mixed, with several serious complaints about neglect, broken equipment, and poor communication contrasted against praise for a specific front-desk staff member and a couple of positive check-in experiences. Multiple reviewers describe safety and cleanliness issues that raise real concerns for families considering skilled nursing or rehab care here.
AI-generated from reviews and community data.
Brookside Care Center provides around-the-clock professional nursing care, with a focus on treating each resident with attentiveness described as care for family. The staff aims to create a comfortable environment that supports both daily living needs and specialized medical care.
The community offers a structured activities program intended to foster a positive and uplifting atmosphere, which the center considers important to residents' healing, recovery, and rehabilitation process.
A dedicated social services team is available to assist residents and their families throughout the transitional period of moving in and during the course of their stay, helping to address questions and concerns along the way.
Rehabilitative care is a core component of services at Brookside Care Center. Physical therapists conduct evaluations and design individualized treatment programs for each patient. Occupational therapists work with residents to help them adapt to their social and physical environments by mastering tasks essential for daily living. Speech therapists provide a range of interventions aimed at assessing and restoring abilities related to communication, swallowing, and cognition.
Prospective residents and families are invited to request a tour of the community to learn more and have their questions answered in person.
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Help Me Choose2.7overall · 48 ratings combined
2.7★ on Google (47) · 1★ on Yelp (1) · Yelp page ↗
Petie
May 2026
Brookside is a very busy place. Trying to contact my father who currently resides there was nearly impossible until I met an angel named Sarah. Sarah works the front desk and goes above and beyond to keep me in contact with my dad on a regular basis. NOBODY ANSWERS THE PHONE ON THE WEEKENDS! I CANNOT SPEAK TO MY FATHER OR CHECK ON HIM BECAUSE THE PHONE JUST RINGS AND HANGS UP! BROOKSIDE SHOULD HAVE STAFF 24/7 TO ANSWER PHONES!
CKW John
May 2026
I would like to give a special thank you to Brookside Facility in Stockton for their excellent service and welcoming environment. The facility is always clean, organized, and runs so smoothly. A very special shoutout to Sarah at the front desk — she is absolutely amazing. She always greets everyone with the most beautiful smile and such a positive attitude. Sarah is incredibly helpful, kind, professional, and truly makes people feel comfortable the moment they walk in. She goes above and beyond to help others and is a wonderful part of the facility.
Desiree Flores
Apr 2026
The check-in process was quick and easy to complete. The staff were helpful and busy helping patients and tending to daily tasks. My relative was treated with friendliness and received prompt assistance.
brandon gutierrez
Dec 2025
Do not bring your loved ones here . This place is HORRIBLE . I repeat ,if you love your family. Do not bring them here . The heater dont even work and everyone in there is freezing cold . Staff is rude and the administrator needs to be fired for allowing the patients to freeze . All they care about is your insurence , when they should be caring about the patients well being . Im soo glad i got my step father out of this building I give this buildung zero stars , its making put 1 star to post this .just fyi
Aliawais Awais
Nov 2025
Absolutely awful, I got dropped in my bed and left to figure it out,,after 8 months in a hospital bed peeing was difficult, the wheelchair they gave me to use well lucky the brakes worked, too bad the seat was poking through the top! Almost sent me back to the hospital, on top of that the beds were broke call lights didn't work both in the room and bathroom the seat off the toilet came off! And cleanliness, i think the sheets were clean, cobwebs all over drips under the sink, no remotes for the TV. People yelling down the hall most of the night! Staff extra rude, didn't show me the facility where anything was when anything was, didn't give me my meds or lunch or dinner, ignored my need for help,! I read the reviews before I got here so I was apprehensive but it was worse than anything I read! I'd better off at a shelter, which might be my next move!! And no physical therapy at all. Hopefully that changes!
Brookside Care Center offers Skilled Nursing / Long Term Care.
Brookside Care Center is located at 1221 Rosemarie Lane in Stockton, California.
Reviews of Brookside Care Center are sharply mixed, with several serious complaints about neglect, broken equipment, and poor communication contrasted against praise for a specific front-desk staff member and a couple of positive check-in experiences. Multiple reviewers describe safety and cleanliness issues that raise real concerns for families considering skilled nursing or rehab care here.
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