4.9(52 ratings)· Urbana average: 4.5
Part of Brookdale Senior Living · 476 communities · 4.3★ average
1 / 6California CDSS
Families overwhelmingly describe Brookdale Urbana as a warm, well-staffed community where residents feel cared for, especially during respite stays, memory care, and end-of-life transitions. A few reviewers noted lapses in cleanliness, food quality, and staffing at meal times, but these are outliers amid a large number of very positive experiences.
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Brookdale Urbana is a senior living community in Urbana, Illinois offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.9 out of 5 across 52 reviews.
Brookdale Urbana is an assisted living, independent living, and skilled nursing facility in Urbana, Illinois. The community serves older adults across multiple care levels, with recent renovations to common areas including new flooring, paint, and furniture.
Families consistently praise the warmth and attentiveness of the staff. The executive director and admissions team are noted for their compassionate approach during difficult transitions, and one family wrote that staff members had "a smiling, welcoming vibe." Across departments, nursing, dining, maintenance, and activities, residents and visitors describe encountering people who seem genuinely invested in their work. The facility offers a variety of social activities and opportunities for interaction among residents, and most families mention positive experiences with breakfast and lunch service.
A few visitors noted concerns about cleanliness in common areas and occasional wait-time gaps during meals, and food quality experiences vary (some residents enjoy the offerings while others are less satisfied). The community recently completed a remodel and benefits from a convenient location near groceries, banks, and pharmacies. Brookdale Urbana holds a 4.9 out of 5 rating based on 48 Google reviews.
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Help Me Choose4.9overall · 52 ratings combined
4.9★ on Google (52)
Evelyne Tardy
Aug 2026
My mother recently moved into Brookdale and so far it has been a wonderful experience. The staff is very friendly and they go above and beyond to make sure everything is taken care of and that my mother is comfortable. They have so many great activities every day and there’s a real nice family type atmosphere that is so welcoming and accepting of all. She loves it here. Also, the area is very quiet and peaceful, which creates a serene feeling.
Katrina Buhlig
Aug 2026
Lovely environment. Helpful staff. Yummy food.
Jodi Short
Aug 2026
My father has lived at Brookdale for the past 6 years. We feel very comfortable having him here where he is looked after by their wonderful staff. Everyone is friendly, caring and responsive to our questions and his needs. We appreciate the nurses and CNAs who care for and assist him with his daily needs. The administrative staff all work hard to make Brookdale a safe, happy place. And a shout out for all the planned events they host. It’s wonderful how they include the residents’ families and make us feel welcome.
Dan Fultz
Aug 2026
Hospice chaplain, great service for our patients here. Friendly and responsive staff, seem to really care about families too!
Kastie Pavlik
Jan 2026
My close family member was suddenly and unexpectedly dx'd with terminal cancer. Given her rapid decline, she needed more assistance than she could get at home, even with a home healthcare company coming in. So, we met with Kayla, the Executive Director of Brookdale, and it felt like the "right" fit. There's an emphasis on family and how the residents of Brookdale are all family and treated like family. The facility is very clean. The staff friendly and smiling. They were preparing for their Christmas party. We liked many of the community elements and even the birds: Brook and Dale, and we really hoped that our loved one would rebound enough to get to enjoy this new home. Sadly, she continued to rapidly decline and needed to transfer to hospice care instead of rebounding. However, this was where Brookdale shined even brighter, particularly Nurse Kelli whose compassion was palpable as she sat with my loved one, holding her hand and talking softly during a particularly bad moment of physical pain. My loved one was cared for with compassion as a human, as a family member. Bathed. Medicated. Offered food with no pressure at every meal even though she had stopped eating. And when the last day came, the nurses and staff went out of their way to ensure that our apartment was quiet and undisturbed by anyone other than the nurses helping us. It's still fresh and it still hurts, but I say with 100% truth: thank you to Kayla and Christy and Ashley and Kelli for making this nightmare so much better than it would have been at home or at the hospital. Brookdale was a second home during a terrible transition and they treated all of us very well. I definitely recommend Brookdale, wholeheartedly.
Brookdale Urbana offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Brookdale Urbana is located at 1706 E Amber Ln in Urbana, Illinois.
Families overwhelmingly describe Brookdale Urbana as a warm, well-staffed community where residents feel cared for, especially during respite stays, memory care, and end-of-life transitions. A few reviewers noted lapses in cleanliness, food quality, and staffing at meal times, but these are outliers amid a large number of very positive experiences.
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