MyLivingChoice

Brookdale Montrose

100 Brookmont Rd

3.8(28 ratings)

Brookdale Montrose — photo 11 / 8

Quick Facts

Veteran benefits support
Staff helped a family secure VA financial aid
Unit size range
Apartments from 310 sq ft studio to 1,261 sq ft two-bedroom

What Families Think

Families describe Brookdale Montrose as a warm, activity-rich community where many residents thrive and staff build close relationships with residents and their loved ones. At the same time, a number of reviewers raise concerns about inconsistent staffing levels, unresponsive management, and at least one serious care lapse, so experiences appear to vary significantly by department and time.

The Good

  • Staff frequently described as caring and family-like
  • Residents cited as more active and social after moving in
  • Helped one family secure VA financial benefits
  • Continuum of care from independent living through memory care
  • Grounds and apartments described as well-maintained and attractive

The Bad

  • Several reports of understaffing and slow response to call requests
  • Multiple complaints about rude or unresponsive management/administration
  • One serious report of a fall, medication mix-up, and delayed care
  • Recurring complaints about food quality and unmet housekeeping promises

AI-generated from reviews and community data.

About Brookdale Montrose

Exceptional Senior Living

We know you have options when it comes to senior living, which is why our team at Brookdale Montrose goes above and beyond to make sure you have everything from luxury amenities and top-notch accommodations to restaurant-style meals and a community calendar bursting with events, programs and activities.

Residents here take advantage of three levels of care: independent living, assisted living and memory care. No matter which community you want to join, we’ll work together to create a personalized care plan tailored to meet your precise needs. This lets you decide how much help you want throughout the day so you can embrace all the freedom and independence you deserve. As for our memory care residents, we’ve designed a safe and secure environment with predictable routines and familiar faces to give them every opportunity to thrive.
Full and Active Lifestyle

Keeping a busy schedule doesn't mean you have an active and thriving lifestyle. But when you have the opportunity to abandon mundane chores like cooking, cleaning and laundry and focus on creative pursuits, beloved hobbies and quality relationships, you’re off to a wonderful start.

Whether you enjoy waking up slowly with a cup of coffee and a stroll through the gardens or prefer to hit the ground running with a morning fitness class or lively conversation in the dining room, this is the place for you. Our independent living residents enjoy everything from walking clubs and poker clubs to happy hours and weekend theater. The lively seniors in our assisted living community may prefer events like cookies and chronicles, Wii bowling or ice cream socials.

Our memory care residents enjoy a full life too. Through our signature Clare Bridge program, your loved one can enjoy six activities a day, all designed to promote social interaction and cognitive retention while inspiring deep feelings of joy and belonging.

Luxury Living in a Peaceful Setting

Enjoying a full and rich life should include more than a full and rich community calendar. Our community offers the convenience of a wonderful location and on-campus amenities and services that will make you feel like you live in a resort. Join your friends for a delicious meal in the elegant dining room or get your hair styled at the beauty and barber shop. Handle all your financial needs at our banking facilities or enjoy a relaxing afternoon in the arts and crafts studio.

We also designed our community with memory care residents in mind, which is why we utilize daily check-in systems and keep our trained care team on campus 24 hours a day, seven days a week. Your loved one will enjoy gentle guidance throughout the day and dementia-friendly dining menus to help them feel comfortable and relaxed, so they can enjoy peaceful and fulfilling days.

Amenities

•    Pet Friendly
•    Fitness Center
•    Parking - Surface
•    Café/Bistro
•    Coffee Shop
•    Beauty/Barber Shop
•    Therapy Room
•    Private Dining Room
•    Wi-Fi Access Throughout
•    Landscaped Grounds
•    Fireside Living Room
•    Snack Shop
•    Community Room (Rental Space)
•    Computer/Internet Access
•    Bank

From a cozy 310 sq. ft. studio to a spacious 1,261 sq. ft. two-bedroom apartment with two bathrooms and a den, you have your choice of floor plans when it comes time to choose a private residence. No matter which layout you pick, you can rest easy knowing each one is designed to feel and function like a home, so you can enjoy maximum comfort.

And don't forget that we’re a pet-friendly community. We encourage all of our residents to bring their furry friends along when they move in!

Personalized Care Plans

Because we offer independent living, assisted living and memory care services on one campus, you can enjoy peace of mind knowing we can adapt your personalized care plan if your circumstances ever change. Whether you want to let someone else handle the troublesome chores of home maintenance so you can enjoy a burden-free life or you need gentle guidance and reminders throughout the activities of the day, we’re here to lend a helping hand. With security measures and an on-campus care team available 24/7 to be alerted to an emergency, you can rest easy knowing help is never far away.

Brookdale HealthPlus Helps Improve Your Care Experience

HealthPlus is our exclusive healthcare service that allows us to address your needs with more personalized care. When you need medical care, our Care Manager, a registered nurse, will coordinate the services you need with your healthcare providers of choice. The Care Manager and care associates will share information with your doctor(s), so everyone on your care team will be on the same page making life easier for you.

We have a relationship with doctors and nurse practitioners who can provide services to you on site, so you have access to routine and comprehensive care right here in the comfort of your community and may avoid trips to the doctor's offices or unnecessary emergency room visits and hospital stays.

That means you’ll have access to:

    Convenient, preventative care services, like annual wellness visits, immunizations and health screenings
    Support for chronic health conditions, such as diabetes, high blood pressure, congestive heart failure or COPD
    Help to manage urgent care needs with an oversight of clinical triage and urgent care protocols

We coordinate care with your doctors and other healthcare professionals to better ensure you receive the care you need and can work toward achieving your health goals.

Here are the care options available to you

Memory Care

Our memory care program is rooted in a person-centered approach that preserves identity and sense of self. Our secure communities provide a daily path of engagement that allows residents to flourish, even with advanced expressions of dementia.

Assisted Living

Assisted living provides a redefined independence through assistance and services like medication management and housekeeping. Your wellness is supported through collaborative care partnerships, and our staff is available 24 hours a day, seven days a week.

Independent Living

Independent living is ideal for seniors who want to trade in the worries of homeownership for the true comforts of home. You'll have apartment options to suit your style and plenty of opportunities to socialize.

Skilled Nursing

Sometimes you need more than a few days in the hospital to recover from surgery or other medical events, but you also need more rehabilitation before you can head home. This is one of the most common reasons people come to a skilled nursing facility: because they need a little extra time to get back on their feet.

Perhaps you had joint replacement surgery or experienced a stroke, and now you need physical therapy before you can get back to life as usual. Or maybe you are facing chronic conditions, and you could benefit from round-the-clock care. No matter what kind of care you need, skilled nursing provides you with the advanced medical resources you need in an environment that feels like home.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.8overall · 28 ratings combined

3.8★ on Google (28)

ItsJustMeMan

Jul 2026

via Google

My grandma loved it at first but has had negative experiences since being there. They actually refused to feed her one night because they changed rules on how you have to announce yourself and she was unaware. They really took her cups away and told her she could not eat. The ridiculous amount of money they charge her, they have no right to deny her or anyone anything, especially FOOD! I'm beyond disgusted with this establishment and if I could get her out I would. Not to mention they are always rude when serving these people, like it's a complete inconvenience to the workers. No compassion here. Keep your loved ones with you at home as long as possible, they will never get the care and love you will give them in any facility, including this one!

Lisa Martino-Cugini

Oct 2025

via Google

Brookdale Montrose has been an amazing place for my family member to live. There are many activities to keep her engaged & happy. The staff communicates very well regarding the health & wellness of our family member, and it is a very safe place to live. We would definitely recommend Brookdale Montrose!

dwight axtell

Sep 2025

via Google

My mom has been a resident for the past two years in independent living. I can’t tell you how comforting it is to be dropping her off after a day out and her saying “I just love it here, I really do!” After my dad passed we worried about her being alone and depressed but the comfort and care she received after losing my dad was a beautiful thing. My mom has done amazing, she is actually thriving if that makes sense. She has come out of her shell after being a caregiver for years. There are so many things for the residents to be a part of that sometimes she turns down a lunch or dinner date with us because she doesn’t want to miss an outing, or craft class, or menu chat, or the wonderful happy hour offered every Friday! Brookdale isn’t perfect, nowhere is, but the people, the care and the friendships she has made are incredible. The staff gets to know the residents AND the family and are always willing to go above and beyond to help in ANY situation. Kim, Donna, Jesicca, Leslie, Mary, Anna…. I could go on and on. You all are one in a million and such a huge part of why my mom (and I) love Brookdale so much. Not only does my mom feel like Brookdale is home, but I do too. I have gotten to know so many residents and love the friendships my mom has made…. They are truly extended family. If you are looking for a place with lots of fun things to do, great people and caring staff, Brookdale is the place to be. ❤️

Candice

Jul 2025

via Google

Please don’t ever move your loved one in here! This place is a mess. They will talk up a game but in the end it’s nothing but a bunch of crap. No one gets housekeeping like promised. The ED is more concerned about hiding in his office and sweeping things under the rug instead of fixing issues. They say you get a restaurant experience but in reality it’s a bunch of kids with nothing but attitude problems, the director of dining is no where to be found ever, the food is nasty and half the time they set up buffets for the residents. And for holidays they give you a nasty boxed lunch and call it a day half of the time they don’t have an enough for all the residents. And yet again does the ED fix the issue head on nope absolutely not because again he hides instead of taking the problems he has and fixing them. They will move anyone in this place without a care in the world. So please save yourself and don’t let them talk a big game because you will be miserable. Oh and when your loved one is actively passing the ED will ask you to leave a google review instead of giving you condolences about your loved one passing!

Frank Tsakeres

May 2025

via Google

Wonderful caring people providing great medical care at a challenging time in life. Thank you for taking great care of our loved one.

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Frequently Asked Questions

What types of care does Brookdale Montrose offer?

Brookdale Montrose offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is Brookdale Montrose pet friendly?

Yes — Brookdale Montrose lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Brookdale Montrose located?

Brookdale Montrose is located at 100 Brookmont Rd in Akron, Ohio.

What do families say about Brookdale Montrose?

Families describe Brookdale Montrose as a warm, activity-rich community where many residents thrive and staff build close relationships with residents and their loved ones. At the same time, a number of reviewers raise concerns about inconsistent staffing levels, unresponsive management, and at least one serious care lapse, so experiences appear to vary significantly by department and time.

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