MyLivingChoice

Brookdale Kenwood

9090 Montgomery Rd

3.2(21 ratings)

Brookdale Kenwood — photo 11 / 7

Quick Facts

Care continuum
Includes on-site skilled nursing and long-term care
Hospice support
Offers home health and hospice services
Care beyond campus
Also provides at-home care services

What Families Think

Reviews of Brookdale Kenwood are sharply split: several families praise the warmth of the staff, the cleanliness of the building, and the range of activities, while other reviewers describe serious lapses in care, including untreated bed sores, medication errors, and unresponsive management. The community offers a full continuum of care on one campus, from independent living through memory care and skilled nursing, but staffing and billing concerns come up repeatedly.

The Good

  • Staff frequently described as warm and caring
  • Building noted as bright, clean, and fresh
  • Memory care praised for engaged, knowledgeable director
  • Wide range of daily social activities
  • Full continuum of care on one campus
  • Pets seen walked by staff and residents

The Bad

  • Multiple reports of understaffing and high staff turnover
  • One serious report of neglected bed sores and resulting MRSA infection
  • One report of medication mismanagement and delayed care response
  • One report of a billing dispute over refunds after early departure
  • One report that management did not follow up on complaints

AI-generated from reviews and community data.

About Brookdale Kenwood

Exceptional Senior Living

Brookdale Kenwood may be among the top assisted living and memory care communities in the region, but we like to think of ourselves more like a family. From the minute you arrive at campus, you will see what we mean. Our warm and friendly care team will greet you with a smile, and you will hear the laughter of residents echoing through the halls. Just wait until you learn about the custom care plans.

You can also delight in a full-to-the-brim community calendar that gives you endless opportunities to explore new hobbies and make new friends. From coffee and card clubs to art classes and movie nights, this is the place where you can enjoy the carefree retirement of your dreams. The best part is that we handle all the household chores, so you can spend more time doing the things you love. Can it really get better than that.

The Place Where You Can Thrive

No matter which of our communities you join, you can rest easy knowing we will handle everything from cleaning and cooking to laundry and property maintenance, so you can focus on doing more of the things you love.

Spend time savoring the beauty of nature or sign up for community activities like early morning fitness classes and devotional services. You can join a club, attend happy hours and go on lunch outings with your new social circle. Many of our memory care seniors enjoy dance clubs, art projects, yoga classes and storytelling groups.

No matter where you are on your life journey or what hobbies and projects spark your interest, you are guaranteed to have endless opportunities to explore what it means to make the most of your golden years here at Brookdale Kenwood.

Home Sweet Home

It’s hard to narrow down all the wonderful perks here on campus to just a few highlights. But one of the greatest benefits to making your home here at Brookdale Kenwood is having access to financial experts, moving services and custom care plans. We know moving can be stressful, and that’s why we go above and beyond to make sure your transition is as smooth and worry-free as possible.

Once you arrive and settle in, you can spend your days exploring new hobbies and making new friends in the peace and comfort of a beautiful building that offers you all the comforts of home. Each time you walk through the front door, you will be greeted by the elegant foyer with its grand twin staircases or spot your neighbor heading out for a walk with their dog through the beautifully landscaped grounds.

Whether you want to linger in the bistro over a warm cup of coffee, pursue a passion project in the arts and crafts studio or get your hair done in the beauty and barber shop, you will love having everything you need just a few steps from your front door.

Memory Care

Our memory care program is rooted in a person-centered approach that preserves identity and sense of self. Our secure communities provide a daily path of engagement that allows residents to flourish, even with advanced expressions of dementia.

Alzheimer's and dementia can be challenging for everyone involved, causing you to feel a range of emotions or ask yourself questions like: What's going to happen to my loved one's health But the more you know what to expect and how to prepare, the more it can make the journey feel less daunting.

You also don't have to go through this alone. If you do feel like you need outside assistance, memory care communities are a wonderful environment ideal for people with Alzheimer's and dementia. Your loved one would live in an apartment-like home with safety features, surrounded by their peers and nurturing staff members.

What Is Memory Care?

Our memory care program features a person-centered approach that’s designed to help your loved one feel a sense of belonging and purpose, while still preserving their identity and individuality. Featuring a safe and secure environment, our memory care communities have the same look and function as a private home. Seniors are able to participate in our daily path of engagement, which encourages their current skills through research-based activities. Our communities also have staff available 24 hours a day, seven days a week to be alerted to an emergency.

Assisted Living

Assisted living provides a redefined independence through assistance and services like medication management and housekeeping. Your wellness is supported through collaborative care partnerships, and our staff is available 24 hours a day, seven days a week.

Forget the cliché stories you’ve heard about seniors sitting around falling asleep to sit-com reruns. When you move into a Brookdale assisted living community, you can enjoy a life rich in quality care, genuine friendships and fun activities.

From quality dining to assistance with personal grooming and managing medication, our assisted living communities give you the chance to make the most of your golden years. We welcome and encourage new residents to get involved with activities, which change daily. You’ll also have more time to pursue your passions because we handle the mundane chores, like housekeeping and laundry.

Many of our campuses are conveniently located near restaurants, parks, shopping, hospitals, places of worship and more. Most campuses even offer transportation services, so you can enjoy the perfect combination of quality care and independence.

What is Assisted Living?

Assisted living is designed for seniors who need a little more day-to-day assistance than residents in independent living. These communities often have programs and team members in place who can provide support with everything from assistance with daily living and basic care to recreational activities and transportation.

Customized Care

Because we work together to create a custom care plan before you arrive, you can expect to receive the perfect combination of quality care and independence as a member of our assisted living and memory care community. Your plan lets you decide how much support you want so can continue living with all the freedom and privacy you deserve plus you only pay for the services you really need.

If you have a loved one joining us in memory care, you can have peace of mind knowing they will enjoy the same wonderful quality of life with an additional layer of structure and support. We go above and beyond to learn everything about our residents, from their family history to their favorite snacks, so we can make sure they receive the best quality care possible. No matter where your family member is on their life journey, you can rest easy knowing our team is available 24 hours a day, seven days a week to provide them with all the quality care and encouragement they need.

Amenities

•    24 Hour Security System
•    Pet Friendly
•    Transportation
•    Parking - Surface
•    Library
•    Concierge Service
•    Beauty/Barber Shop
•    Courtyard and Garden
•    Gardening/Greenhouse
•    Porch
•    Private Dining Room
•    Arts & Crafts Studio
•    Wi Fi Access Throughout
•    Landscaped Grounds
•    Snack Shop
•    Meeting Rooms
•    Computer/Internet Access
•    Fishing Pond
•    Postal Services
•    Keypad Entry
•    Ice Cream Parlor
•    Piano

When you decide to make your home at Brookdale Kenwood, you can choose from various floor plans ranging from cozy studios to spacious one-bedroom suites. You can even choose the layout that features a turret-style room full of windows that bring in an abundance of natural light or the Clare Bridge studio for your loved one in memory care. No matter which one you decide is the right fit, you can have peace of mind knowing each one is designed to feel and function like a home to provide you with the comfort, beauty and privacy you crave.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.2overall · 21 ratings combined

3.2★ on Google (21)

Tammy B

Feb 2026

via Google

The staff was incredibly helpful and caring while my father was a resident.

l mills

Oct 2025

via Google

Poorly ran don't do it you better off keeping your love ones in the basement by the water heater then having them live there the place is trash upper management doesn't care had to get my family member out that place quick fast in a hurry

Dave Waterson

Sep 2025

via Google

Do yourself and your loved one a favor before moving here and research "Brookdale staffing algorithm" to understand just how poorly run the Brookdale company has been over the last couple of years. The company relies on an algorithm instead of the needs of their residents to allocate care across locations. Unfortunately, this location is continuously understaffed and delivers subpar care to its residents. The staff turnover rate in key positions at Brookdale Kenwood is high which should be concerning for anyone considering it as a place to live.

John Soller

Jul 2025

via Google

I wish I could have selected zero stars. Many, many issues with my mother's 2 and a half year stay there. Some were shocking. I recently did a review that Brookdale sent me and wrote them that I would be willing to discuss my concerns and issues with someone from BD. No one has reached out to me.

John Littig

Jul 2025

via Google

In my opinion, the one and only reason to choose this facility is a desire to spend top dollar to inflict maximum suffering on the person you are placing. Those possessing any empathy should avoid it at all costs.

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Frequently Asked Questions

What types of care does Brookdale Kenwood offer?

Brookdale Kenwood offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is Brookdale Kenwood pet friendly?

Yes — Brookdale Kenwood lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Brookdale Kenwood located?

Brookdale Kenwood is located at 9090 Montgomery Rd in Cincinnati, Ohio.

What do families say about Brookdale Kenwood?

Reviews of Brookdale Kenwood are sharply split: several families praise the warmth of the staff, the cleanliness of the building, and the range of activities, while other reviewers describe serious lapses in care, including untreated bed sores, medication errors, and unresponsive management. The community offers a full continuum of care on one campus, from independent living through memory care and skilled nursing, but staffing and billing concerns come up repeatedly.

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