4(17 ratings)· Hillsborough average: 4.7
Part of Brookdale Senior Living · 475 communities · 4.3★ average
1 / 2California CDSS
Reviews for Brookdale Hillsborough are sharply divided: some families say it was the best of several communities they toured and describe attentive staff and a happy, safe parent, while others report serious billing errors and steep price increases along with a care incident involving a resident's fall. The community offers assisted living and a dedicated memory care program with personalized routines and family-communication tools.
AI-generated from reviews and community data.
Brookdale Hillsborough is a senior living community in Hillsborough, New Jersey offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gardening Club and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 17 reviews.
Brookdale Hillsborough is an assisted living and memory care community in Hillsborough, New Jersey, offering personalized care and support for daily living. The community provides help with medication management, dressing, bathing, and other daily needs, with caregivers available 24/7 in case of emergency.
The memory care program, called Clare Bridge, is rooted in a person-centered approach designed for those with Alzheimer's and other forms of dementia. This program offers a gentle daily rhythm through familiar routines, personalized support based on interests and strengths, and calming sensory experiences such as music, pet visits, and soothing scents. As needs change, additional comfort is provided, and families can stay connected through a virtual scrapbook to share life updates and milestones.
Residents engage in a full activities calendar including yoga, walking groups, creative classes, and brain games. Popular clubs include the Gardening Society, Veterans Circle, and Music Appreciation Group, with residents enjoying hobbies such as reading, gardening, birdwatching, journaling, and baking. The community fosters friendships through a Book Club, fitness classes, and crafting workshops.
Dining at Brookdale Hillsborough reflects each resident's preferences and dietary needs, with the culinary team creating healthy and delicious menu options using whole grains, lean proteins, and fresh ingredients. In memory care, dining is tailored to support those with dementia through calm, familiar settings with dementia-friendly menus and gentle assistance.
Hillsborough offers convenient access to outdoor recreation and cultural amenities. Duke Farms provides paved walking trails, scenic water views, and lush gardens. The Wallace House and Old Dutch Parsonage State Historic Sites offer insights into colonial history, and the Hillsborough Public Library hosts discussion groups and reading spaces. A personal shopping program allows residents to order items like toiletries and personal care products with free delivery to their door.
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Help Me Choose4overall · 17 ratings combined
4★ on Google (17)
John Flatley
Oct 2025
Our Mother died in early July 2025. We received bills for services and paid the bills. We continue to receive bills form Brookdale Hillsborough even after I called and confirmed that all bills have been paid. If you are looking for a facility that will incorrectly bill you after the death of a loved, this is the place.
Bob B
May 2025
Beware. The facility is appealing to the eye but the care and financial practices are disturbing. My mom, entered Brookdale 's Memory Care unit in November, 2024. My mom's dementia at times could be considered combative unless proper medication is dispensed. Brookdale could not handle my mom's dementia and she broke her leg at Brookdale while in their care. She left Brookdale for the hospital and rehab for 26 days. Brookdale charged my mom about $4,000 for Personal Care expenses such as bathing, bathroom assistance and dispensing of medication. Brookdale contends that these expenses for the month are fully earned despite not being rendered for almost the entire month. If you do unfortunately engage Brookdale for residency do not agree to automatic ACH payments. They owed my mom several thousand dollars credit for leaving Brookdale and it took 2 months of continuous follow up to get these funds. Thankfully, my mom left Brookdale for another facility that has not only been able to care for her but the costs are not hidden like Brookdale. Word of advice- seek out Assisted Living facilities that do provide proper care and are upfront and reasonable about the costs involved.
Dennis O'Dea
Nov 2024
We personally toured the other Memory Care facilities in our vicinity before selecting Brookdale Hillsborough for our family member. Brookdale Hillsborough is clearly the best facility in this part of New Jersey! Now, a year later, our choice is proven correct!
Kathleen Burns
Oct 2024
Brookdale is business first and you are their cash cow. The cost of my mother residing there just increased to almost $2500.00 additional per month. In total, since my mom moved in there two and a half years ago the total increase is an additional $4,000.00 per month. We will probably be facing another 10 per cent increase again at the end of the year. This is for a woman who walks with the aid of a walker but still takes care of herself , they do take care of ordering and distributing her medication which is reflected in this price. I find this criminal. Who can afford this? It is not a company that cares about you or your loved one. It’s about how much money can they get from you before your loved one passes. They offer no assistance with trying to navigate Medicare or any other type of financial assistance. It’s sad because my mother has been happy living there but unfortunately we will have to start looking for alternative options
Marla Endick
Jul 2023
I cannot say enough positive things about Brookdale Senior Living in Hillsborough. When my brother and I were looking for a Senior Living for our mother, we toured no less than 5 facilities. Brookdale was hands down our #1 choice. It's now been 18 months since Mom's move in and we couldn't be happier with the level of service and care provided. THANK YOU BROOKDALE for giving our family peace of mind. Mom loves it here and raves about the food, the staff, and is happy, safe and enjoying her 80's!
Brookdale Hillsborough offers Assisted Living and Memory Care.
Yes. Brookdale Hillsborough lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Brookdale Hillsborough is located at 600 Auten Road Hillsborough, Nj 08844 in Hillsborough, New Jersey.
Reviews for Brookdale Hillsborough are sharply divided: some families say it was the best of several communities they toured and describe attentive staff and a happy, safe parent, while others report serious billing errors and steep price increases along with a care incident involving a resident's fall. The community offers assisted living and a dedicated memory care program with personalized routines and family-communication tools.
Submit the Request Information form on this page to connect with Brookdale Hillsborough and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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