4.6(47 ratings)· Kingsport average: 4.3
Part of Brookdale Senior Living · 475 communities · 4.3★ average
1 / 2California CDSS
Families describe Brookdale Colonial Heights, especially its memory care, as warm and family-like, with attentive staff who know residents personally. Reviewers repeatedly highlight the emotional comfort of the community and the quality of care for loved ones with Alzheimer's and dementia. All available reviews are highly positive, with no recurring complaints noted.
AI-generated from reviews and community data.
Brookdale Colonial Heights is a senior living community in Kingsport, Tennessee offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gardening Club and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 47 reviews.
Brookdale Colonial Heights is an assisted living and memory care community in Kingsport, Tennessee, offering a secure, supportive setting where residents can enjoy daily life with confidence. The community provides assistance with everyday tasks including cooking, cleaning, and laundry, allowing residents to focus on meaningful connections and activities.
The community offers personalized care through its Optimum Life philosophy, which emphasizes purpose, connection, and joy tailored to individual interests and preferences. Assisted living residents receive support with daily tasks such as dressing, bathing, and medication management, while memory care residents benefit from the Clare Bridge program, which uses a person-centered approach with calming sensory experiences like music and pet visits for those with Alzheimer's and other forms of dementia.
Brookdale Colonial Heights features pet-friendly floor plans and maintains a 24/7 staff presence for emergencies. The community emphasizes wellness through programs including yoga, walking groups, creative classes, and brain games. Residents enjoy social clubs such as the Veterans Club, Quilting Circle, and Choir, along with hobbies ranging from painting and gardening to knitting and baking. The culinary team creates personalized, health-focused meals using whole grains, lean proteins, and fresh ingredients.
The Kingsport location offers convenient access to local attractions and outdoor recreation. Nearby amenities include the Kingsport Greenbelt with paved paths along the Holston River, the Netherland Inn Museum featuring local history tours, and the Renaissance Center which hosts art exhibits and workshops.
Additional services include the Personal Solutions program, which delivers personal care and household items directly to residents' doors through email orders charged to their monthly bill. Brookdale HealthPlus provides on-site access to preventive care and chronic condition management coordinated by a dedicated RN Care Manager.
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Help Me Choose4.6overall · 47 ratings combined
4.6★ on Google (47)
Sean
Mar 2026
I've been really pleased with the memory care my dad has received at Brookdale. The staff is very friendly and attentive to his needs and it gives me peace of mind knowing they are taking good care of him. It also really does feel like one big family when I go to visit. As far as the cost, memory care isn't cheap but Brookdale has been a bargain compared to what we're paying for nursing home care for wife's mom and the quality of care at Bdale is so much better.
Sheryl
May 2024
Brookdale colonial heights is a place where people come to grow their family. We love each and everyone here and their families too. From health care, serving and entertainment. We love to bring love and joy to them all and make new memories for everyone. There's no place like Brookdale! Plus the housekeepers are amazing!
Scott Ramsey
Nov 2022
We visited every memory care facility in the area but once we met the team at Brookdale Colonial Heights we had zero doubts on where our grandmother belonged. Brookdale felt like a family and their facility felt like a home. Now that our Granny has been at Brookdale a few months, we can say with confidence that our feelings were accurate. Brookdale Colonial Heights is a wonderful place full of tremendous caregivers and exceptionally happy residents. We are incredibly grateful to Spring, Stacie, Beverly and the rest of the dedicated staff for treating our grandmother and us like members of the family.
Mara Owens
Nov 2017
Brookdale Colonial Heights is such a wonderful place. I brought my mother here to live when it was determined that she had Alzheimer’s and was unable to take care of herself. It was a tough decision but I I couldn’t have been happier, and Mom was happy there too. The staff is great and really became like family. They are so kind, loving and generous. There are so many different activities and opportunities for the residents to interact. The facility itself is nice and very secure. I absolutely think the world of Brookdale Colonial Heights.
Cathy Thomas
Nov 2017
My Mom has lived at Brookdale Colonial Heights for more than a year now. The staff has been wonderful to her in all that time. She is kept very active, which was important for my Mom. My brothers and I all know that we were very lucky to find such a wonderful memory care facility for our Mother. She is extremely well taken care of at Brookdale.
Brookdale Colonial Heights offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Yes — Brookdale Colonial Heights lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Brookdale Colonial Heights is located at 400 Professional Park Dr in Kingsport, Tennessee.
Families describe Brookdale Colonial Heights, especially its memory care, as warm and family-like, with attentive staff who know residents personally. Reviewers repeatedly highlight the emotional comfort of the community and the quality of care for loved ones with Alzheimer's and dementia. All available reviews are highly positive, with no recurring complaints noted.
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