1 / 5Reviews of Brookdale Coeur d'Alene are mixed, ranging from residents who feel deeply cared for and socially engaged to a detailed account from an outside caregiver describing food quality issues, high staff and leadership turnover, and rent increases. One review also raised a safety concern about a resident wandering off unsupervised.
AI-generated from reviews and community data.
Brookdale Coeur d'Alene offers independent living and assisted living in Coeur d'Alene, Idaho. The community provides flexible residential options with personalized support, allowing residents to balance independence with assistance as needed. Daily responsibilities such as cooking and housekeeping are handled by staff, and care plans are customized to fit individual routines and evolve with changing needs.
Residents enjoy pet-friendly apartments with hotel-style comforts and participate in diverse wellness and recreational activities including yoga, walking groups, creative classes, and brain games. The community features billiards, weekly religious discussions, puzzle activities, and other social programs designed to keep residents engaged and connected. Dining emphasizes wellness with whole grains, lean proteins, fresh fruits and vegetables, and residents can share meal preferences and suggest menu items.
Assisted living residents receive personalized support with assistance in daily living activities such as dressing, bathing, and medication management. Brookdale caregivers are available 24 hours a day, seven days a week, to provide help while respecting residents' independence and delivering compassionate service.
Coeur d'Alene is a charming town nestled in Idaho's scenic panhandle, featuring a crystal-clear lake, lush forests, and stunning mountain views. The area offers a picturesque downtown with local shops and restaurants, outdoor activities year-round, and attractions including the Coeur d'Alene boardwalk, Museum of North Idaho, Tubbs Hill Nature Trails, and Coeur d'Alene City Park and Beach. Brookdale is conveniently located near hospitals, medical centers, and doctor's offices.
The community provides a Personal Solutions program through which residents can order personal care items such as toiletries, hygiene products, and household essentials for delivery to their apartment, with orders charged to the resident's monthly bill. Free delivery arrives in discreet packaging to respect privacy, and residents can arrange recurring monthly shipments or place one-time orders by email.
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Help Me Choose3.5overall · 24 ratings combined
3.5★ on Google (24)
joel swaford
Jul 2026
Well, my daughter just helped one of your residents, whom obviously has dementia and can barly walk get back to your facility. He was walking to Safeway to get razors because his wife is coming home from Germany tomorrow. 😐🙄🤦♀️ He can barley walk. Also, no one was looking for him. Just negligence. Seriously
Donna Newberry
Jan 2026
My friends and family all want to know if I'm okay and happy. So I tell them about Brookdale. I have nearly 50 new and wonderful friends. They come from all walks of life and different states. We have so much to talk about. Our meal time is our time to share and that means we can talk and laugh about old times. And Brookdale keeps us busy with activities and interesting things to do. Plus they bring outsiders in such as young children doing their piano recitals or a group of singers or dancers. And we have a bus that takes us shopping or to our doctor appointments or to get my nails done. And one of my favorite things to do is play pool. Actually it's a toss up between playing pool or playing Bingo. But they set us up to have a pool tournament. I can't remember when I had so much fun. This really is a wonderful place to live. I'd like to say a big "Thank you" to all the employees at Coeur d'Alene Brookdale for caring so much about us and our welfare and happiness.
ADaniels
Jan 2026
My mom has lived here for about 3 years and we absolutely love it. They have recently gone thru leadership changes and I feel it will only have a positive impact. Overall, I think highly of the staff and feel like they are well experienced in dealing with our loved ones. The price may be high to some but this is my mother. Her getting the best care is what matters.
Betty Bray
Jan 2026
I’ve lived at Brookdale for a few years now and I absolutely love all the staff and activities. Even when painting isn’t on the calendar he sets me up a station to paint and even made me my own wall with my name on it. I love all the staff and they have became my family. They take good care of us!
Lisa Johnson
Jan 2026
RUN AWAY FAST. I wouldn’t put my neighbors dog in this place! I’m an independent caregiver and have had several clients in this place, as well as two personal friends (they were on the assisted side) They care about money, NOT your family member. The food is sub-par, except during the holidays that the family visits, then they bring out the good stuff. They tell you your family member can have food any time they are hungry, ha! I saw them literally give someone bread and butter because they had already cleaned everything up. (I will give credit to the servers though, most of them are actually amazing and kind. Major props to Randy. And Arthur is a good cook, he’s just only part time) They claim they offer house keeping but they don’t tell you the housekeeper is allowed ten minutes in your room and those women never last as they wear out quickly. They do not check on your family member. They only recently got a decent maintenance man. Sadly they rarely last, I’ve been going there since 2021 and am sure there’s been at least 10 different guys. (I had a client whose closet door fell off, I lodged a complaint for months, as it was just propped against the wall. I was always worried it would fall. I finally had to sit it in the hall way and then enough others complained about it being there they finally fixed it. It took 10 minutes to fix) They lie to get you in the door. Make promises they don’t keep and then since none of it’s ever in your contract they say “we never said that” And they raise the rent hundreds of dollars every year. And will nickel and dime those on the assisted side for every little thing. I believe there’s been 5 executive directors in this time also, only one was any good. He actually listened when I would bring complaints to him. Didn’t fix them all but at least he tried on a few. I can’t even count the number of front desk workers, activity directors, accountants, bus drivers, etc. they have gone through. And the bus! Ugh! They have a list you put your name on to get a ride to the Dr. I have heard my client give them a date and time, and I have requested rides for the clients, somehow they get forgotten on the list and told nope, won’t take you, you have to cancel. Why have I kept quiet? Well I haven’t, I’ve complained multiple times but since I’m only a caregiver and not a family member, I’m ignored. If you love your family member DO NOT TAKE THEM HERE!!! If you hate them and just want some place cheap, be warned, they raise the rent extremely every year! I used to joke that I was going to make up business cards to hand to people coming to view the place that said (run away fast) but my clients always said no please, because they will find a way to take it out on me. I’ll post a picture of their kitchen just so it’s obvious I was at the cda Brookdale
Brookdale Coeur d'Alene offers Assisted Living and Independent Living.
Brookdale Coeur d'Alene is located at 205 E Anton Ave in Coeur d'Alene, Idaho.
Reviews of Brookdale Coeur d'Alene are mixed, ranging from residents who feel deeply cared for and socially engaged to a detailed account from an outside caregiver describing food quality issues, high staff and leadership turnover, and rent increases. One review also raised a safety concern about a resident wandering off unsupervised.
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