1 / 5California CDSS
Marbella Anaheim receives largely positive feedback for its staff and activities, with several reviewers naming caregivers and nurses they trust. However, one detailed and serious report describes safety lapses, unsanitary conditions, and unexpected costs that families should weigh carefully.
AI-generated from reviews and community data.
Marbella Anaheim is a senior living community in Anaheim, California offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 4.1 out of 5 across 41 reviews.
Marbella Anaheim is a 140-bed assisted living community in Anaheim, California. The facility serves older adults requiring assistance with daily activities and medication management.
Family experiences at Marbella are mixed but notably shaped by staff quality. Multiple families praised nurses, medication technicians, and caregivers by name, Nurses Mink and Claudia, front desk staff Daisy, and team leader Troy, describing them as caring, professional, and genuinely attentive. Residents and families consistently highlighted weekly activities including exercise classes, parties, and outings with lunch performances. Housekeeping and room maintenance receive regular mention. One family noted their parent has lived there contentedly for five years, made friends, and found meaningful ways to stay active.
However, quality and cost concerns surface in some accounts. One family reported that while the initial tour impressed, cleanliness and care standards fell short of promises, and hidden fees accumulated beyond the advertised starting price, leading them to recommend touring competing facilities in the area first.
Marbella Anaheim holds a 4.1 out of 5 Google rating across 41 reviews, reflecting the divide between strong staff-focused experiences and concerns about consistency and transparency.
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Help Me Choose4.1overall · 41 ratings combined
4.1★ on Google (41)
Natalie LeBaron
Jun 2026
Marbella of Anaheim has been a great place for my parents. The Nurses Mink and Claudia are wonderful! The Med techs and caretakers are excellent, caring and professional. They have planned weekly activities, exercise classes and parties for the residents. The Rooms are nice they do great at housekeeping and all the extra services. The front desk ladies are friendly and helpful when I call- Daisy has been so great! Highly Recommend :)
Linda Hawa
Jun 2026
Marbella is a great senior community in Anaheim!! I highly recommend them!! I have been working with them for years. Troy, Mink & the team are the best and truly care for their residents!!
Anthony. Balfour
Mar 2026
I've been living here for 5 years and I love it. Everyone is friendly and I love helping the community. I water the plants and trim the bushes to keep me busy. I love the lunch outings and lunch performances. I have made lots of friends.
Michele Costanza
Jan 2026
The initial tour was great and they are very nice, making a lot of promises, but ultimately cleanliness and responsible care are not prioritized here. Additionally, while the initial cost draws you in, there are a LOT of hidden fees, so they ended up being more expensive than the nicer, higher quality facilities in the area. Do your research and tour other places before you commit to this place. My 83yr old mother is moving out of Marbella after only 3 weeks. We are horrified at the lack of care, serious incompetence and lack of basic health and safety standards. Here are examples: Staff Incompetence/Negligence: . 1. On her 3rd night, my mother was taken from Marbella to the hospital due to a severe UTI and experienced the following unacceptable problems: a. ALL THREE of the contact phone numbers (both daughters and her brother) were input by Marbella incorrectly, so no family members could be contacted by the hospital. b. Her NAME was misspelled by Marbella in residence records, which made it extremely difficult for the hospital to find any prior health records. The hospital staff at Anaheim Regional made a note of these egregious errors and insisted we file a complaint. d. On 12/31/25 at 4:00am, someone from Marbella’s staff left a message on her daughter’s voicemail. When she called back a few hours later to follow up, Marbella had no record of the call. My mother had apparently fallen out of bed, but it was not logged in her file because she wasn’t injured. For residents with fragile health, EVERY incident should be recorded even if there appears to be no injury. e. On 1/13/2026 at approximately 3:30 pm, my mother was sliding off the bed and called for help. When the helper arrived, she handed her the phone but left without assisting her onto the bed. She then pushed the call button again but after 10 more minutes, her daughter (who was on the phone with her) resorted to calling the front desk for help, which finally arrived after 15 minutes. This is all documented by the video recorder in the room. No resident, especially one who struggles with balance, should be required to wait this long for assistance nor should our family bear the responsibility of summoning help because the resident is ignored. 2. While my mother is only bathed with the help of staff twice per week, her clothing is supposed to be changed daily. She has gone THREE days without a clothing change at least once. This is not something we, as her family, should have to monitor. 3. Her brother found her on a different floor completely unattended and feeling abandoned. She was supposed to attend an exercise class but was taken upstairs to wait an HOUR early. 4. After being informed of the error with the spelling of her name, the nameplate on the front door to her room is currently (weeks later) spelled incorrectly. While this is not life-threatening, it further illustrates the lack of attention to detail that pervades all aspects of her care. Unsanitary Conditions: . The room is supposed to be thoroughly cleaned BEFORE a new resident moves in. However, when she moved in, we found fecal matter on the walls, floor, and door, as well as on the safety railing in the bathroom. After reporting this, the director agreed and apologized and the room was cleaned, but it still isn’t thorough. This is a clear health violation.
scott thompson
Jul 2025
wow! This facility is the best! My dad has been at Brookdale for over two years and everyone there is top-notch. From all the times they found stuff that he was missing, to helping him with his TV, his remote, his computer. Putting up with all of his complaints about life. I so much appreciate all their help, is wonderful. Thank you for taking care of my dad.
Marbella Anaheim offers Assisted Living.
Marbella Anaheim is located at 200 N Dale St in Anaheim, California.
Marbella Anaheim receives largely positive feedback for its staff and activities, with several reviewers naming caregivers and nurses they trust. However, one detailed and serious report describes safety lapses, unsanitary conditions, and unexpected costs that families should weigh carefully.
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Skilled Nursing / Long Term Care
Home care agencies serving Anaheim bring help to the house: daily living, companionship, and respite for family caregivers.
