Baker Cyrus
Feb 2026
Ms. Tilman is awesome!!! She shows so much love and care with my mother. Would definitely recommend her ... Great personality and genuine...
1 / 5Quick Facts
- Hospital partnership
- Provides care through Mayo Clinic's Outpatient Advanced Care Program
- Owner involvement
- Owner personally addresses family care concerns directly
What Families Think
Families using BrightStar Care in St. Augustine consistently single out individual nurses and aides by name, praising their clinical skill, patience, and emotional support during difficult health transitions. Nearly all Google reviews are five stars, with reviewers describing caregivers who go beyond basic duties to answer questions and provide comfort. One reviewer reported a negative experience without elaborating.
The Good
- Reviewers repeatedly praise specific nurses and aides by name
- Nurses described as thorough, patient, and clinically knowledgeable
- Owner personally reachable to discuss care concerns
- Caregivers noted for going above routine duties to help patients
- All but one recent review rated five stars
The Bad
- One reviewer said they would not use the service again, no detail given
- No published pricing information available
AI-generated from reviews and community data.
BrightStar Care is a home care agency serving St. Augustine, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.4 out of 5 across 11 reviews.
About BrightStar Care
BrightStar Care provides home health and hospice services in St. Augustine, Florida. The agency serves patients with varied care needs, from chronic conditions requiring skilled nursing to assistance with mobility and daily activities.
Families consistently praise individual caregivers by name, nurses like Maikel, Michael, and Krista, and aides including Dena, Brittnie, and Toni Tillman. Reviewers highlight the clinical knowledge and emotional presence staff bring to care: one family noted their nurse "went above and beyond to ensure" comfort; another appreciated how their caregiver "took the time for many questions and concerns." Families describe feeling their loved ones are treated with genuine compassion, with one commenting that staff "really cares and that means everything."
BrightStar Care holds a 4.4 out of 5 rating based on 11 Google reviews, with all recent evaluations scoring five stars. Families emphasize how the company's care has reduced stress during difficult health transitions.
Types of Care at BrightStar Care
At-Home Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of BrightStar Care
4.4overall · 11 ratings combined
4.4★ on Google (11)
Carrie whitsell
Jan 2026
This morning we had Toni Tillman help me with my 85 yr. old Mother. Toni was very sweet with her and gave me a much need break. Her care and compassion was exceptional. We are hoping to use Toni and Bright star going forward with her care. Thank you for sending us such a special aid for Mom. Carrie Whitsell
K L
May 2025
I will not use them again.
Jeannie Milgram
Jan 2025
I want to take a few minutes to thank your company for making a stressful time in our lives so much calmer. The best reason for this was Krista, the nurse that came to our home. She was very professional and calm, and really very patient. She took the time for my many questions and concerns, always making my husband (the patient) feel at ease. Thank you Krista, you ROCK 🤘
Ken Wiley
Dec 2024
Krista was always professional and knowledgeable:
Frequently Asked Questions
What types of care does BrightStar Care offer?
BrightStar Care offers At-Home Care.
Where is BrightStar Care located?
BrightStar Care is located at 319 W Town Pl Ste 21 in St. Augustine, Florida.
What do families say about BrightStar Care?
Families using BrightStar Care in St. Augustine consistently single out individual nurses and aides by name, praising their clinical skill, patience, and emotional support during difficult health transitions. Nearly all Google reviews are five stars, with reviewers describing caregivers who go beyond basic duties to answer questions and provide comfort. One reviewer reported a negative experience without elaborating.
How can families visit BrightStar Care?
Submit the Request Information form on this page to connect with BrightStar Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at BrightStar Care? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of St. Augustine.
Senior Living at the Greens
Saint Augustine, Florida4.2 mi
5(173)
Assisted LivingMemory Care
The Addison of St. Johns
Saint Augustine, Florida4.2 mi
4.7(52)
Assisted LivingMemory Care
Westminster St Augustine
Saint Augustine, Florida4.2 mi
4.4(68)
Independent LivingSkilled Nursing / Long Term Care
VA Clyde E. Lassen Veterans Nursing Home
Saint Augustine, Florida4.2 mi
4.1(23)
Skilled Nursing / Long Term Care
Magnolia Grace Senior Care
St. Augustine, Florida5.7 mi
5(3)
Home care · no referral needed
The Barclay at St. Augustine
Saint Augustine, Florida7.7 mi
4.7(165)
Assisted LivingMemory Care