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BrightStar Care

7563 Philips Hwy Bldg 300 Ste 303

4.8(72 ratings)· Jacksonville average: 4.2

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe BrightStar Care in Jacksonville as a home care provider whose caregivers are consistently praised for professionalism, compassion, and responsiveness. Multiple reviewers single out one caregiver, Elizabeth, for exceptional communication and going above expectations. All available reviews are five-star and reflect strong satisfaction with day-to-day care quality.

What reviewers praise

  • Caregivers described as professional and compassionate
  • Strong communication and responsiveness praised by families
  • Multiple reviewers highlight one caregiver, Elizabeth, by name
  • Staff described as reliable, patient, and respectful with clients
  • High overall satisfaction reflected in 4.8 rating

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving Jacksonville, Florida offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 72 reviews.

About BrightStar Care

BrightStar Care is an at-home care agency serving clients in Jacksonville, Florida. The agency provides in-home support with a focus on personalized attention and professional care coordination.

Reviewers consistently praise the agency's staff for professionalism, compassion, and responsiveness. Families describe caregivers as reliable, patient, dependable, and respectful, with particular appreciation for strong communication and willingness to address questions and concerns. One reviewer wrote, "It's rare to find a company that truly cares."

Types of Care at BrightStar Care

At-Home Care

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Reviews of BrightStar Care

4.8overall · 72 ratings combined

4.8★ on Google (72)

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Jered Geis

Jun 2026

via Google ↗ · Report

Elizabeth is an outstanding example of professionalism and compassion in the home health industry. She consistently demonstrates a genuine commitment to helping clients and their families feel supported throughout the care process. Her attention to detail, excellent communication skills, and willingness to go above and beyond help create a positive experience for everyone she works with. Elizabeth takes the time to answer questions, address concerns, and ensure that clients feel comfortable and informed. Her dedication to providing exceptional service reflects the high standards that BrightStar Care strives to maintain. Team members like Elizabeth play an important role in building trust with families and helping BrightStar Care maintain its reputation as one of Florida’s leading home health providers.

franky maresca

Jun 2026

via Google ↗ · Report

BrightStar Care has been wonderful to work with. Everyone has been professional, compassionate, and easy to communicate with. Elizabeth especially stood out with her excellent customer service and dedication to making sure everything was handled properly. She was always friendly, responsive, and genuinely cared about helping. I would highly recommend BrightStar Care to anyone looking for reliable and quality care services.

Nick Lopacki

May 2026

via Google ↗ · Report

BrightStar Care has exceeded our expectations in every way. The entire team is compassionate, professional, and truly dedicated to providing outstanding care. Elizabeth has been especially wonderful — always friendly, attentive, and incredibly helpful whenever we’ve needed assistance or had questions. Her kindness and professionalism really make a difference. The caregivers are reliable, patient, and treat everyone with dignity and respect. It’s comforting knowing our loved one is receiving such high-quality care from people who genuinely care about what they do. I would absolutely recommend BrightStar Care to anyone looking for dependable and compassionate home healthcare services.

Nick Galione

May 2026

via Google ↗ · Report

I cannot say enough good things about BrightStar Care and the amazing staff they have. From the very beginning, everyone has been caring, professional, and incredibly supportive. Elizabeth has been outstanding throughout the entire experience — always responsive, compassionate, and willing to go the extra mile to make sure everything is handled perfectly. It’s rare to find a company that truly treats people like family, but BrightStar Care does exactly that. The caregivers are dependable, patient, and genuinely dedicated to providing exceptional care. Knowing our loved one is in such good hands gives us complete peace of mind. Highly recommend BrightStar Care and especially Elizabeth for anyone searching for quality home care services!

Shayne Houslin

May 2026

via Google ↗ · Report

BrightStar Care has been an absolute blessing for our family. The level of professionalism, compassion, and attention to detail from the entire team truly stands out. Elizabeth especially deserves recognition for going above and beyond every step of the way. She is kind, attentive, knowledgeable, and genuinely cares about the people she helps. The caregivers are dependable, respectful, and make such a difference in the quality of care provided. Communication is always excellent, and you can tell this company truly values both their clients and staff. I would highly recommend BrightStar Care to anyone looking for trustworthy, compassionate, and high-quality home care services.

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By submitting, you're okay with us and BrightStar Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

How much does BrightStar Care cost?

BrightStar Care has not published its pricing. For context, communities in Jacksonville that publish rates start around $4,520 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is BrightStar Care located?

BrightStar Care is located at 7563 Philips Hwy Bldg 300 Ste 303 in Jacksonville, Florida.

What do families say about BrightStar Care?

BrightStar Care carries a 4.8 out of 5 rating from 72 Google reviews. Families describe BrightStar Care in Jacksonville as a home care provider whose caregivers are consistently praised for professionalism, compassion, and responsiveness. Multiple reviewers single out one caregiver, Elizabeth, for exceptional communication and going above expectations. All available reviews are five-star and reflect strong satisfaction with day-to-day care quality. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit BrightStar Care?

Submit the Request Information form on this page, or contact BrightStar Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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