Kathy Thomas
May 2026
BrightStar Care has a compassionate group of care givers. My aide arrived on time. She was knowledgeable on my care plan and had a great personality. This made for an very delightful day.
1 / 5Quick Facts
What Families Think
Families and clients generally praise BrightStar Care's home health and hospice staff in Easton for their professionalism, compassion, and skill, especially in specialized situations like infusions and nursing care. Most reviews are highly positive, though one review raised concerns about a specific nurse's reliability and communication.
The Good
- Nurses described as professional, thorough, and knowledgeable
- Caregivers arrive on time and follow care plans
- Compassionate, personalized care during infusions
- Office staff described as responsive and communicative
The Bad
- One report of a nurse having scheduling and reliability issues
AI-generated from reviews and community data.
BrightStar Care is a senior living community in Easton, Maryland offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.6 out of 5 across 31 reviews.
About BrightStar Care
BrightStar Care in Easton, Maryland provides home health and hospice services, delivering skilled nursing and caregiving support in clients' homes.
Families consistently praise individual caregivers and nurses for their clinical skill, compassion, and professionalism. Several reviews highlight nurses who brought extensive experience, attentiveness to client concerns, and genuine warmth to their work. One family wrote that their nurse's care was "so amazing" it transformed their experience with home infusion therapy. The office team is noted as responsive and communicative. Care aides are described as knowledgeable about care plans and punctual.
Not all experiences were seamless, one family experienced an unexpected staffing change when their assigned nurse became unavailable without advance notice, creating disruption early in their home health journey. This reflects the reality that consistency and communication around caregiver continuity can be areas of inconsistency.
BrightStar Care holds a 4.6 out of 5 Google rating based on 31 reviews, suggesting strong overall satisfaction tempered by occasional staffing challenges.
Types of Care at BrightStar Care
At-Home CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of BrightStar Care
4.6overall · 31 ratings combined
4.6★ on Google (31)
steve hamblin
Apr 2026
I've hired a visiting nurse twice who used her long experience and wisdom about people to assess both me and my symptoms. Could not ask for more. Thorough, professional, goes beyond.
Alicia Ebert
May 2025
Sarah was AMAZING! I has many bad experiences in the past that gave me anxiety over having a home infusion. Sarah's care was so amazing I'm considering having my other infusions done at home with her. She respected my fears gave me the time I needed and was just a wonderfully caring individual. Never in a million years did i expect things to go as well as they did and it's all because of Sarah!
kate ellis
Dec 2024
I am so grateful for the level of care the BrightStar provided. I am especially grateful for my amazing nurse, Andrie. Her professionalism, knowledge, and skills set her apart. She is a truly exceptional nurse. Thank you Andrie and BrightStar for taking care of me through one of my toughest experiences.
Kimberly Hodges
Jul 2024
I'll start with the positive and share that the office was a pleasure to deal with in that they were responsive and communicative; however, my nurse, Kathy, seemed always to have a scheduling issue and/or time management issues and who, without warning, called to tell me she was no longer able to help me. I was shocked. This is the first time I've ever used home health and couldn't believe the level of unprofessionalism, in particular in a medical setting. She continued to call and text me to justify or explain her actions, and again, I was shocked. It was almost bizarre. My interactions with her were stressful at a time when I needed to focus on healing. To say I didn't find her reliable is an understatement. I'd say BrightStar should vet their nurses better, and I hope follow up with me directly on this experience. I'd be hard pressed to recommend them to anyone as a result of my experience with this nurse.
Frequently Asked Questions
What types of care does BrightStar Care offer?
BrightStar Care offers At-Home Care and Skilled Nursing / Long Term Care.
Where is BrightStar Care located?
BrightStar Care is located at 8709 Brooks Dr Unit #2A, First Floor in Easton, Maryland.
What do families say about BrightStar Care?
Families and clients generally praise BrightStar Care's home health and hospice staff in Easton for their professionalism, compassion, and skill, especially in specialized situations like infusions and nursing care. Most reviews are highly positive, though one review raised concerns about a specific nurse's reliability and communication.
How can families visit BrightStar Care?
Submit the Request Information form on this page to connect with BrightStar Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Prefer to stay home?
Home care agencies serving Easton bring help to the house: daily living, companionship, and respite for family caregivers.
