kate g
Feb 2026
Natasha is with me two days a week, and she's always a pleasure to be with. She is upbeat, caring, thoughtful, efficient and extremely competent. I'm lucky to have her!
1 / 5Quick Facts
- Veteran support
- Helped coordinate care through VA benefits
What Families Think
BrightStar Care in Danvers provides in-home health and hospice caregivers, and most reviewers focus on individual aides who visited their homes. Feedback is largely about specific caregivers' warmth and competence rather than the agency itself, though one reviewer described a frustrating scheduling and communication breakdown before care even started.
The Good
- Caregivers described as compassionate, competent, and dependable
- Clients form close bonds with assigned aides
- Aides help with tasks like laundry, cleaning, and mobility support
The Bad
- One report of missed appointment and poor scheduling communication
- One reviewer said staff struggled to match availability to their needs
AI-generated from reviews and community data.
BrightStar Care is a home care agency serving Danvers, Massachusetts offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.6 out of 5 across 54 reviews.
About BrightStar Care
BrightStar Care is a home health and hospice provider in Danvers, Massachusetts, delivering medical and personal care services to clients in their own homes across the area.
Families consistently praise the quality and dedication of individual caregivers. Multiple reviewers highlighted how specific staff members, described as compassionate, competent, and hardworking, have made a meaningful difference in their daily lives. One family wrote, "She has brought me light where there has been darkness, and laughter through my tears." Caregivers are noted for handling complex medical needs with quiet professionalism, managing mobility assistance and personal care with genuine care and efficiency.
The service holds a 4.6 out of 5 star rating across 54 Google reviews, with the vast majority expressing strong satisfaction with caregiver quality and reliability. While one early review raised concerns about scheduling coordination, the overwhelming feedback centers on individual caregiver excellence and the positive impact on family wellbeing.
Types of Care at BrightStar Care
At-Home Care
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Help Me ChooseReviews of BrightStar Care
4.6overall · 54 ratings combined
4.6★ on Google (54)
Gladys Earle
Jan 2026
Maria does all my laundry and washing my floors she is so sweet I wish there were more like Maria she is the best forget the rest.
Beth Donhauser
Jan 2026
Julian has been helping my husband, michael, and me in our condo in boxford 2 days weekly. She is wonderful, very competent, quietly helps him take care of extensive needs as he is in a wheelchair and walker. We only wish she could come here 7 days a week as she makes a difficult situation so much more bearable for both of us. Thanks to VA and your agency for providing us with her services. We both adore her. Betty smither
Da Ba
Nov 2025
I met Bright Star a month ago and I was very impressed, the interview went well so she told me that everything was all set and she said we have them taken care of a few clients in my area so I was happy. We talked about the dates that was good for me, so I thought. That Thursday I was waiting for the first day when I had talked to the visiting nurse a couple of days prior and she told me as well,so see you Thursday at 3:00 and I hung up the phone with a smile on my face. So that Thursday they didn't show up and it was about 3:30 or so I started to get concerned so I called the office in Danvers. I got a hold of the receptionist and they said that the visiting nurse can only on Friday but I already told the nurse that came at the interview that Fridays are bad for me and she told me that fine, we have six other days we can look at. Yesterday they called me up and left me a message saying that they are still looking for someone to take care of me... How sweet I talked to my case manager and she said she was so so sorry she would take care of it and find me a good visiting nurse to help me out and she did. The next week they set me up with a different company from my area and I am happy. Bright Star became very dim in my eyes. If there was a less than a star they would have gotten it because they are complet frauds in my eyes
Charlotte Maccorkle
Sep 2025
Keisha is a blessing!! An exceptional caregiver!! She has brought me light where there has been darkness, and laughter through my tears!! A hardworking, loving, dedicated compassionate lady!!! I look forward to her visits. I sincerely don't know how I would manage without her. Her professionalism and dedication far exceeds any previous caregivers in the past!!! So...kudos to you my dear ❣️. Know that you are loved and appreciated from the bottom of my heart!!!💗 You are truly a very,very special lady!!!!👍👍👍 ❤️ And thank you BrightStar for such a wonderful staff! Hannah is awesome too!!
Frequently Asked Questions
What types of care does BrightStar Care offer?
BrightStar Care offers At-Home Care.
Where is BrightStar Care located?
BrightStar Care is located at 300 Rosewood Dr #103 in Danvers, Massachusetts.
What do families say about BrightStar Care?
BrightStar Care in Danvers provides in-home health and hospice caregivers, and most reviewers focus on individual aides who visited their homes. Feedback is largely about specific caregivers' warmth and competence rather than the agency itself, though one reviewer described a frustrating scheduling and communication breakdown before care even started.
How can families visit BrightStar Care?
Submit the Request Information form on this page to connect with BrightStar Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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