1 / 5Families describe BrightStar Care in Chattanooga as a reliable in-home care and hospice provider that helped aging parents stay in their own homes, often for extended periods. Reviewers consistently praise the office staff for being responsive and flexible with scheduling, and caregivers are described as attentive and compassionate. The community holds a strong 4.8 out of 5 rating, though based on a relatively small number of reviews.
AI-generated from reviews and community data.
BrightStar Care is a home care agency serving Chattanooga, Tennessee offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Emergency Call System and Medication Management. Families rate it 4.8 out of 5 across 16 reviews.
BrightStar Care is a home health and hospice provider serving Chattanooga, Tennessee. The agency offers in-home caregiving and health services that allow seniors to receive medical support while remaining in their own homes.
Families consistently praise the attentiveness and patience of BrightStar's caregivers, describing them as kind and committed to their loved ones' comfort and dignity. The office staff, particularly Jeff, Barbara, and Sherrie, are noted for their flexibility in adjusting care schedules and their responsiveness to changes and concerns. Caregivers have also provided transportation to medical appointments, and the agency has successfully placed caregivers in challenging locations, including remote areas. One family wrote that their home health aide was "a bright light in my home," highlighting how individual caregivers make a meaningful difference in daily life.
BrightStar Care holds a 4.8 out of 5 Google rating based on 16 reviews, with families emphasizing the consistency and professionalism of care, even during difficult circumstances like the pandemic.
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Help Me Choose4.8overall · 16 ratings combined
4.8★ on Google (16)
Beth Willis
Oct 2025
My home health aid, Brittany Brownlow is i bright light in my home. She takes good care of all my needs as a handicapped senior. She is professional, efficient and courteous. She is quite the dynamo in getting the job done. She is an important element in making my declining years livable.
Thomas Hayes
Jun 2025
My parents started to decline during the time of the Covid pandemic. They wanted to stay in their own home and not go into a nursing facility. We selected BrightStar to provide caregivers for them, and we were very pleased with the care and attention they provided to my parents. Despite being a time of great challenge for all healthcare companies, BrightStar always came through with consistent and exceptional care, 24/7, for almost two years until my parents' passed away. They were always responsive to any issues that emerged. The caregivers always showed great respect and compassion as they tended to every need. They made it possible for my parents' to remain in their home, and for our family to spend as much quality time as possible with my parents in their final years. I am grateful to BrightStart and I highly recommend BrightStar.
Jim Coombs
Dec 2024
Brightstar Care took very good care of my Dad for several years. The caregivers were very attentive to his needs and were patient with him. Sherrie, Barbara, and Jeff in the office were good to work with, as Dad's schedule changed from time to time they were always accommodating to adjust it. They also provided transportation to his doctor's appointments when he needed it. I would recommend them to anyone who needs help with aging parents.
James Redfield
Dec 2024
I live out of town and needed someone to take care of my dad. We tried a few companies but they seemed to find it difficult to get caregivers to go up the mountain. Thank you BrightStar!!! It was a struggle at first but Jeff was great to deal with scheduling and Sherrie recruited to find the perfect caregiver for my dad.
Sherri Smith
Nov 2024
I worked with Bright Star during the last year, and they provided excellent care for my father, John. Jeff, Barbara, and the team were all very committed to excellence and professionalism. When we had a situation arise, they dealt with it immediately. The caregivers were kind and gracious with my elderly parents. I would highly recommend them.
BrightStar Care offers At-Home Care.
BrightStar Care is located at 117 Nowlin Ln Ste 200 in Chattanooga, Tennessee.
Families describe BrightStar Care in Chattanooga as a reliable in-home care and hospice provider that helped aging parents stay in their own homes, often for extended periods. Reviewers consistently praise the office staff for being responsive and flexible with scheduling, and caregivers are described as attentive and compassionate. The community holds a strong 4.8 out of 5 rating, though based on a relatively small number of reviews.
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