1 / 5Families describe BrightStar Care of Bloomfield Hills as a strong in-home care provider, with reviewers repeatedly praising the compassion and professionalism of specific caregivers who supported them through difficult health transitions. All available reviews are highly positive, highlighting personalized attention and consistent communication.
AI-generated from reviews and community data.
BrightStar Care is a home care agency serving Bloomfield Hills, Michigan offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.6 out of 5 across 39 reviews.
BrightStar Care in Bloomfield Hills, Michigan provides home health and hospice services. The agency operates through a team of experienced caregivers who manage medical care, daily living support, and end-of-life assistance for clients in their homes.
Families consistently praise the caregivers' clinical expertise and genuine compassion. Several reviews highlight specific team members, including Lorena Robinson, a nurse with 40 years in the medical field, and care coordinator Lexi, for their ability to handle complex medical needs while also attending to social outings and emotional support. One family wrote that the team is "committed to providing exceptional care," while another noted the agency's skill at helping clients recovering from traumatic brain injuries maintain independence and dignity. Families describe the caregivers as patient, reliable, and willing to go beyond standard duties.
BrightStar Care holds a 4.6/5 Google rating based on 39 reviews, with the feedback heavily skewed toward five-star assessments that emphasize both professional medical knowledge and personal warmth during vulnerable times.
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Help Me Choose4.6overall · 39 ratings combined
4.6★ on Google (39)
Leonard Nichols
May 2026
We have had a very good experience with BrightStar home care in Bloomfield hills. We currently have Lorena who has been assigned to us for a while now. She is a very caring ,compassionate and the best kind of a care giver you could possibly have. My wife lovers and she often goes above and beyond to care for my wife. Thank you BrightStar for Lorena who has made our home situation the best we could ask for.
Beverley Angott
Apr 2026
With 40 years in the medical field and a background in nursing, Lorena Robinson is a rare find. Over the past 3 years of observing her as a caregiver, I have been impressed by her compassion, empathy, dedication and professionalism. She is patient, understanding, and genuinely cares about her clients’ well-being. Lorena handles everything from medical appointments to social outings with total ease, and her clients clearly feel safe and comfortable with her. Most importantly, there is a visible bond of trust between Lorena and her clients. I highly recommend her to anyone looking for an exceptional, compassionate caregiver
Serena Webb
Mar 2026
I truly cannot say enough about Lexi at BrightStar Care and the support she has provided our family during the most devastating and tragic time of our lives. Lexi makes sure her clients receive the absolute best care and helps families navigate the healthcare system and caregiving process with clarity and confidence. She has gone above and beyond since Day One — from meeting my mom in the hospital before discharge planning even began, to being on the other end of the phone, sometimes for hours, day or night, to being there when my mom got home, checking in on her, meeting me in person, and so much more. When I found Lexi, I immediately stopped reaching out to other caregiving agencies. I knew immediately that I wanted to work with her. Her professionalism, responsiveness, and genuine compassion set her apart from everyone else. She assembled an exceptional team for my mom, and the quality of care reflects her leadership and very high standards. During an unimaginable season for our family, Lexi has helped make the unbearable feel manageable. We are forever grateful for her dedication and wholeheartedly recommend BrightStar Care to anyone seeking compassionate, reliable, and extraordinary care.
Kelly Pyle
Jan 2026
⭐️⭐️⭐️⭐️⭐️ BrightStar Care – Bloomfield Hills BrightStar Care of Bloomfield Hills is truly a 5/5-star company. Lexi is nothing short of fantastic. She genuinely cares for her clients and goes above and beyond to make sure they feel safe, supported, and respected. Her compassion, professionalism, and dedication truly stand out. It’s clear that this team is committed to providing exceptional care, and we are incredibly grateful for the support they provide. Highly recommend BrightStar Care of Bloomfield Hills!
Kurtis von Linsowe
Jan 2026
This home‑care team provides exceptional support for individuals recovering from traumatic brain injuries. They’re reliable, compassionate, and highly skilled at helping clients navigate daily challenges while maintaining independence and dignity. Their personalized approach and consistent communication make a real difference for both patients and families. Truly outstanding home‑based TBI care.
BrightStar Care offers At-Home Care.
BrightStar Care is located at 44004 Woodward Ave #100 in Bloomfield Hills, Michigan.
Families describe BrightStar Care of Bloomfield Hills as a strong in-home care provider, with reviewers repeatedly praising the compassion and professionalism of specific caregivers who supported them through difficult health transitions. All available reviews are highly positive, highlighting personalized attention and consistent communication.
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