Bridgeway of Bensenville Supportive Living

Sophie H

May 2026

via Google ↗

my grandfather is in memory care here, and they have taken great care of him. At the time of his move, his Alzheimer’s was not super progressed, and he still valued his independence. The apartment-roommate situation is super unique and is especially great with his need for independence. They spend a ton of time in the dining room doing activities and chatting. The apartments are kept clean.<br><br>My grandfather was recently put on hospice due to an unrelated illness. His already exceptional care has become extraordinary. The nurses and CNA’s check in with us every few hours, send pictures, and text us to make sure we know he’s being taken care of. They got him a special wheel chair so he can still sit in the dining room with everyone. They feed him and brush his hair. Genuinely could not have asked for better care.<br><br>The staff is friendly and so so kind. Definitely check this place out, they are amazing and so reassuring.

Lynda Zenteno

Nov 2025

via Google ↗

Not sure where they solicited any of the positive reviews that I’ve seen.<br>I’ve been there two times, my family member is not even there and I can tell this is not the place for .<br>The first time I went was for a tour, drove 45 minutes only to be told that they had no idea there was a tour scheduled, that the person I was supposed to be meeting wasn’t even there and that there was no one available to even give me the tour. I was not impressed at all with the lobby. It’s very dark and outdated and smells like urine. None of what I saw in person even remotely resembles any of the pictures that are online, and I’m finding that to be true with most facilities, very deceiving and very disheartening since you are ultimately making the decision to have these people take care of the health and well-being of your loved one.<br>I did schedule a second appointment to give them the benefit of the doubt. That appointment did not really go any better, in addition to the lobby being dark and outdated and still smelled of urine even stronger the second time, the hallways that I was taken down to get to see a room were also dark and outdated and completely carpeted, which looked disgusting as did the carpeting in the room. I saw beds that did not look inviting.<br>Room was dark windows looked appalling. Will not be transferring my loved one there, I would not recommend anybody transfer their loved one there.

Samuel Hasson

Oct 2025

via Google ↗

Amazing facility! Great staff, beautiful building.

Michael Maida

Apr 2025

via Google ↗

It is a beautiful facility, they are currently renovating a unit, so far it looks awesome! It will be the new Medicare unit.

Randy Palota

Apr 2025

via Google ↗

These people were in such a hurry to move me in here and start getting my money they didn't have time to evict th bedbugs. Thankfully, the mice and cockroaches are over in the senior facility.