4.9(43 ratings)· Norwalk average: 4.3
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families overwhelmingly describe Bridges by EPOCH at Norwalk as a caring, well-run memory care and assisted living community, praising attentive staff, good food, and responsive leadership. A large number of reviewers specifically credit the memory care approach and daily engagement for improving residents' quality of life, though one reviewer reported a starkly different, troubling experience.
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Bridges by EPOCH at Norwalk is a senior living community in Norwalk, Connecticut offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.9 out of 5 across 43 reviews.
Bridges by EPOCH at Norwalk is an assisted living community in Norwalk, Connecticut. The facility serves older adults requiring help with daily activities and personal care.
Families consistently praise the respectful, attentive care provided by staff across all levels of the community. One family wrote, "residents are treated with dignity regardless of their current condition." Multiple reviewers highlight staff members who take genuine interest in residents, learning their preferences, accommodating dietary needs, and engaging them in activities. Families also note that meals are well-prepared and that the community organizes regular outings for residents. The facility appears particularly responsive when concerns arise, with leadership taking family feedback seriously and addressing issues directly.
Beyond resident care, families appreciate that Bridges hosts caregiver support groups and educational sessions open to the broader community, recognizing the challenges families face. The transition process for new residents is handled thoughtfully, with staff preparing rooms and welcoming families during visits.
Bridges by EPOCH at Norwalk holds a 4.9 out of 5 Google rating based on 42 reviews, with all sampled reviews rating the facility at 5 stars.
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Help Me Choose4.9overall · 43 ratings combined
4.9★ on Google (43)
Chris L.
Aug 2026
This is a warm, unpretentious and lightfilled place, where people are strolling around, chatting, doing their own thing, or taking part in activities. Julie made us feel at home immediately, and I believe my beloved spouse has a new family awaiting him. Even the visiting families are friendly and kind.
Andrea Graziano
Jun 2026
Our family had a very good experience with Bridges and we are so grateful for the care they provided to our mom. The staff treated her with kindness, dignity, and genuine compassion, and it gave us peace of mind knowing she was in such caring hands.<br><br>When we encountered an issue the leadership team took our concerns very seriously. They met with us, listened, addressed the situation, and took meaningful steps to make it right. We want to especially thank Mike Toce, who truly went above and beyond and showed my mom and our entire family an incredible level of care.
Ziani Carter
May 2026
The staff at Bridges by EPOCH in Norwalk have been incredibly kind, compassionate, and attentive. They create a warm and welcoming environment where residents are treated with dignity, patience, and genuine care every day.<br><br>It’s clear that the caregivers and staff truly care about the people who live there, and their dedication shows in everything they do. The community is clean, supportive, and thoughtfully run, making it a comforting place for residents and their loved ones.<br><br>Thank you to everyone at Bridges by EPOCH for the kindness and professionalism you show each day.
Miguel rosario
May 2026
I attended the first concert for the summer concert series this year. The food, music and staff were great. The Executive Director Brenda and her team of Directors were present and very attentive. I look forward to attending the next concert.
Ann Goodson
Mar 2026
Lovely, warm and outstanding. A place you could put your loved one in and feel they would get the best experience possible.
Bridges by EPOCH at Norwalk offers Assisted Living and Memory Care.
Bridges by EPOCH at Norwalk is located at 123 Richards Ave in Norwalk, Connecticut.
Bridges by EPOCH at Norwalk carries a 4.9 out of 5 rating from 43 Google reviews. Families overwhelmingly describe Bridges by EPOCH at Norwalk as a caring, well-run memory care and assisted living community, praising attentive staff, good food, and responsive leadership. A large number of reviewers specifically credit the memory care approach and daily engagement for improving residents' quality of life, though one reviewer reported a starkly different, troubling experience. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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