MyLivingChoice

Bridges by EPOCH at Andover

254 Lowell St

4.7(29 ratings)· Andover average: 4.2

Bridges by EPOCH at Andover — photo 11 / 5

Quick Facts

Clinical partnership
Partners with McLean Hospital for geriatric mental health training
Telehealth access
24/7 virtual medical appointments via Tembo Health
Building layout
Single-story building with an inner courtyard
Family support events
Monthly dementia education and support events for families

What Families Think

Families describe Bridges by EPOCH at Andover as a warm, clean, and well-run memory care community where staff are attentive and responsive to both residents and their families. Reviewers consistently highlight the single-floor layout, courtyard, engaging activities, and quality of food, along with strong support during the transition into memory care.

The Good

  • Staff described as kind, attentive, and responsive
  • Clean, warm, homey atmosphere
  • Ever-changing, well-planned activity programs
  • Single-floor layout with inner courtyard
  • Food frequently praised by families
  • Strong family support during difficult transitions

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

About Bridges by EPOCH at Andover

Bridges by EPOCH at Andover is a memory care community in Andover, Massachusetts, dedicated to supporting residents with Alzheimer's disease and other forms of dementia. The community holds Purple Flag for Dementia Care™ accreditation, demonstrating adherence to 60 best practices, extensive staff training, and a collaborative approach within a safe, functional environment.

The community's care philosophy centers on person-centered support that honors residents' rights to age in place with happiness, dignity, and respect. Staff members build personal relationships with residents by learning their life experiences, preferences, interests, and cherished memories. Programming is designed using best practices that promote dignity and purpose, with activities ranging from nostalgic outings to cooking family recipes together.

Bridges by EPOCH at Andover partners with McLean, a nationally recognized teaching and research hospital, to provide ongoing geriatric mental health education to caregiver teams. The community offers 24/7 telehealth services through Tembo Health, allowing residents to attend virtual appointments without leaving the community. Monthly education and support events for those affected by dementia are delivered in-person or virtually by trained team members and medical experts.

Life enrichment programming at the community emphasizes meaningful engagement and creating moments of joy in daily life. The approach recognizes that residents have led full, interesting lives and focuses on connecting with the person inside rather than defining them solely by their diagnosis.

Types of Care

Assisted Living

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Reviews

4.7overall · 29 ratings combined

4.7★ on Google (29)

Cathy Day

Mar 2024

via Google

Most seniors want nothing more than to stay in their own home. Unfortunately, this is not always safe for varying reasons. When our family member was not safe to live alone, we turned to Bridges in Andover. From the very first meeting with administrators, we felt that this would be a great home for our loved one who needed a memory care facility. The facility is warm, inviting, clean, active, and homey. After over two years, we still feel the same about Bridges and the wonderful decision that we made. The choices for activities are amazing and ever-changing. The staff is attentive and extremely responsive to our questions and requests. It’s never an easy path when searching for an assisted living facility. Our family highly recommends Bridges in Andover!

diane lim

Jul 2023

via Google

The experience of putting a loved one in a memory care facility has been challenging on many fronts but I have found Bridges at Andover to be a wonderful partner in this journey. The entire staff who work directly with the residents as well as the administration have consistently demonstrated a positive and supportive attitude. No facility can be 100% perfect in every facet of elder care but I have found everyone at Bridges to be consistently willing to work with the family to ensure that their loved one is well cared for and safe. It's not an easy job to do day in and day out, but the responsiveness and level of caring at Bridges at Andover has been commendable.

Maribel Zannini

May 2023

via Google

This facility is far one of the best I have visited. From their customers service to the cliness of the center. Sarah and her team do a very good job with their involvement with the community. Picture from resent community event at Academy Manor orgazed by Bridges Epoch of Andover.

Kerry Slattery

Apr 2023

via Google

Working with the professionals at Bridges by EPOCH at Andover is top notch. Not only are they professional, personable and caring, but are experts in the dementia world. The educational series and support groups they offer, help professionals and caregivers with necessary resources to help those around us. I can't tell you how many families, Social Worker's, and colleagues that I have referred their programs to for further support and education. Knowledge is power, and this road is never easy. Their community is always impeccable, and the food is amazing. The residents are well engaged with a full activity program, and the they truly look happy and well cared for. I recommend checking them out if memory care is needed for someone you love.

Susanna L

Aug 2019

via Google

Bridges by Epoch at Andover has been a Godsend for my Dad and our family. He moved in late January and we have been absolutely thrilled with the staff and care. From the get go, Peter was wonderful, helping us as my Dad moved from a nearby memory care facility to Bridges. He really made us feel so much at ease with the move in every respect. The staff could not be any better- a group of kind, dedicated and caring people who have made my Dad feel relaxed and comfortable, and secure. The layout is second to none with all one floor, a beautiful inner courtyard, well planned activities. We have total piece of mind. Sue Lomauro

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Frequently Asked Questions

What types of care does Bridges by EPOCH at Andover offer?

Bridges by EPOCH at Andover offers Assisted Living.

Where is Bridges by EPOCH at Andover located?

Bridges by EPOCH at Andover is located at 254 Lowell St in Andover, Massachusetts.

What do families say about Bridges by EPOCH at Andover?

Families describe Bridges by EPOCH at Andover as a warm, clean, and well-run memory care community where staff are attentive and responsive to both residents and their families. Reviewers consistently highlight the single-floor layout, courtyard, engaging activities, and quality of food, along with strong support during the transition into memory care.

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Nearby Communities

Other senior living options within 25 miles of Andover.