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Families describe Bridgepointe as a caring, well-staffed community for assisted living, memory care, and skilled nursing, with several reviewers praising specific staff members and consistent communication. However, at least one serious complaint about rehab quality, billing, and a missed medication highlights inconsistency in the skilled nursing/rehab experience.
AI-generated from reviews and community data.
Bridgepointe Health Campus is a senior living community in Vincennes, Indiana offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.5 out of 5 across 36 reviews.
Bridgepointe Health Campus in Vincennes, Indiana is a senior living community operated by Trilogy Health Services offering assisted living, memory care, skilled nursing services, and adult day services. The community provides support across multiple care levels, from those seeking additional assistance to those requiring post-acute rehabilitation and specialized memory care services.
Assisted living services help residents with activities like medication management and household tasks, allowing them to focus on activities they enjoy. The community offers rehabilitation services including physical, occupational, and speech-language pathology, often partnered through Synchrony Health Services for pharmacy and post-acute care. Memory care programs are available for those navigating Alzheimer's and dementia, and respite care provides short-term stays ranging from a few days to several weeks for seniors needing temporary support.
Chef-prepared meals are included as part of the daily lifestyle experience and are accommodated to various dietary needs including heart-healthy, diabetic-friendly, and texture-modified options. Housekeeping and laundry services support resident comfort. The campus features gathering spaces, libraries, community rooms, outdoor walking paths, fitness spaces, beauty and barber services, and landscaped courtyards. Residents have access to rich lifestyle programming including fitness classes, arts experiences, enrichment clubs, games, live music, and themed events, with all residents invited to participate in scheduled outings and community activities.
Laundry, housekeeping, and other daily living services are included with most care levels. Most apartments are largely unfurnished, allowing residents to bring their own furniture and belongings. Clinical-grade alert systems and monitoring technology are available to ensure residents can quickly receive assistance when needed.
Most Trilogy communities are pet-friendly, allowing residents to bring well-behaved pets that meet community guidelines, though policies vary by location. The community is located near medical facilities including Good Samaritan Hospital and Daviess County Hospital, and nearby churches include Old Cathedral Catholic Church, Central Church of Christ, and Franklin Heights.
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Help Me Choose4.5overall · 36 ratings combined
4.5★ on Google (36)
Stephanie Davis
Jun 2026
I visit BridgePointe every few months to visit different residents as part of my job. The staff are friendly and helpful. The many residents I visit have voiced how happy they are and they have many actives to do. One resident was exited for an upcoming balloon ride. I always enjoy coming to this building.
Mary Todd
May 2026
My brother went there for Rehab after he broke his hip. He had to pay over $3000 for 2 weeks up front. Upon his arrival to “rehab” he was placed in a room that was used for display purposes. The next day he was transferred to a “rehab” room after meeting with administration. His “rehab” was sub optimal at best for a person with a broken hip that wanted to make it back home. His “rehab consisted of walking with a walker. He asked about using a cane or other devices to help improve his walking. He was told they didn’t have the equipment or it was in the closet. He didn’t have therapy on Sundays or some Saturdays. There were a few days, he didn’t get a meal. When they discharged him after 2 weeks, he came home with a walker and advanced to a cane on his own. When he was discharged, he did not get his Ozempic, which he takes for his diabetes. We would not recommend this rehab if you want to get better and go home. This is not an advanced rehab!
mary Goodrich
Feb 2026
My mom was there till her passing some of the staff was good but some not so good but you get that where ever you good what im saying do research im still in my anger part of grieving but im not going to put anyone down i believe maybe better education with cnas and better cna,nurse staffing to residents but in all the ones who took really good care of her thank you the ones who didn't mybe find a new job profession because nursing because you need compassion not in it for a paycheck
Beth Bosecker
Jan 2026
I would like to 5 star review Bridgepointe’s Assisted Living program under the direction of Billie. Billie and the AL program has made it possible for me to know that my mother is in great care, while I work, live, and take care of my other family. Billie has gone above and beyond in her efforts to help my mom and the other residents. She has come in special on her days off to make sure things get taken care of regarding medication distribution and care of patients. She cares very much about the residents and their families, and it really shows in how she speaks and cares for her patients and their families. The consistency and knowledge of the patients that is provided by Billie and her staff is incredibly important to the families who leave our loved ones in their care. Billie and the other staff keep me updated daily on the health and ongoings of my mother. They are always positive and caring. I have come to feel like they are my extended family taking care of my mom. I would not be able to do it without Billie and her staff. Thanks a million for their hard work and efforts!
Keith Lindsey
Apr 2025
We were looking for placement for an individual that lost his caregiver suddenly and we became his POA’s. Bridgeport was our first choice for an Assisted Living because of the 24 hour nursing care. He absolutely loves Bridgepointe! There are a wide variety of activities on and off campus for the residents. We are so pleased and relieved that he is happy and has amazing care!!
9 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026
Provide care by qualified persons according to each resident's written plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 22, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 24, 2025
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2025
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2025
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2025
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2025
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 16, 2025
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2025
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 29, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 1, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 13, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2022
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 23, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Bridgepointe Health Campus offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.
Bridgepointe Health Campus is located at 1900 College Ave in Vincennes, Indiana.
Families describe Bridgepointe as a caring, well-staffed community for assisted living, memory care, and skilled nursing, with several reviewers praising specific staff members and consistent communication. However, at least one serious complaint about rehab quality, billing, and a missed medication highlights inconsistency in the skilled nursing/rehab experience.
Bridgepointe Health Campus had 9 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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