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Bonaventure of Salem

3411 Boone Rd SE

3.9(48 ratings)· Salem average: 4.1

Part of Bonaventure Senior Living · 25 communities · 3.9★ average

Bonaventure of Salem, photo 11 / 6

Quick Facts

Licensed capacity
24 residents

California CDSS

On-site pub
Full bar with scheduled happy hour service
Guest stays
Overnight guest suite about $50 a night with meals

What Families Think

Families describe a lively, amenity-rich community with a strong 4-out-of-5 Google rating, praising specific staff members and departments for compassionate, hands-on care. At the same time, a number of reviewers report serious lapses—short staffing, inconsistent food quality, and instances of neglect or billing disputes—suggesting experiences can vary significantly depending on the department and time period.

The Good

  • Staff repeatedly praised for compassion and dedication
  • Many named managers (Lynnette, Kelly) singled out for responsiveness
  • Wide range of on-site activities: movie theater, hobby shop, pub
  • Families report smooth hospice transitions with supportive staff
  • Overnight guest suites available for visiting family

The Bad

  • Several reports of understaffing and high staff turnover
  • Multiple reviewers cite neglect: soiled bedding, uncleaned rooms, slow call-cord response
  • Repeated complaints about poor, bland, or cold food
  • One detailed report of unexpected billing increases and withdrawal of funds without invoice
  • Frequent management changes noted by more than one reviewer

AI-generated from reviews and community data.

Bonaventure of Salem is a senior living community in Salem, Oregon offering Assisted Living and Independent Living. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 3.9 out of 5 across 48 reviews.

About Bonaventure of Salem

Bonaventure of Salem is an assisted living and independent living community located in Salem, Oregon. The facility spans a large, well-designed building with spacious private apartments, thoughtfully decorated common areas, and recreational amenities including a pool table, shuffleboard, and frozen yogurt bar.

Families consistently praise the assisted living department's care and staff dedication, particularly noting the responsiveness and compassion of the leadership team. One family wrote, "the care, dedication, love and support that the assisted living department provides" stands out with each visit. Multiple families emphasize clear communication from staff and swift resolution of concerns when raised. The memory care department has also seen recent improvements in care quality and service. However, other families report significant concerns about consistency, including instances of neglect, slow response times to call buttons, staffing shortages, cleanliness issues, and gaps between promised and delivered care.

The building's aesthetic and spacious living quarters receive consistent positive mention, though food quality and portion sizes are frequently cited as areas of concern. The community offers visitor accommodations for families wanting to stay overnight, with rates mentioned at approximately $50 per night including meals.

Bonaventure of Salem holds a 4 out of 5 rating across 47 Google reviews. The reviews show marked divergence: families with positive experiences highlight exceptional assisted living care, while others document serious care and maintenance issues. Prospective residents and families should weigh these contrasting experiences carefully.

Types of Care at Bonaventure of Salem

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Bonaventure of Salem

3.9overall · 48 ratings combined

3.9★ on Google (48)

Dawn

Aug 2026

via Google

If you care about the people that are needing a safe place to live in their elderly years… And if you are reading this turn around right now and go anywhere else… Because here’s the deal not only do they not take good care of you cause they’re understaffed but if your money runs out, you get kicked literally to the curb and they don’t care whether you have somewhere to go or not they do not have it in their system to still take care of you by Medicaid so find someplace that does this is not it!!!! I’d give it a zero star if I could I’d give it a -10 if I could, if you love this person, don’t let them move in here!!!!!!!!!!!!!!!!!!!!!!

debbie waite

Jul 2026

via Google

Staff going above and beyond to make my transition into community living easier! The dining chef and staff are exceptional! Menu gives us multiple choices (lunch today included ribeye steak) Thank you Bonaventure!!!

Michael Tiscornia, Sr.

Apr 2026

via Google

The staff is caring, thoughtful, very attentive to everyone’s needs!

Ron

Mar 2026

via Google

I see a lot of love for the assisted living department and I'm sure they are great, because all of Bonaventure of Salem is great, but I'd love to shine a light on the memory care department. I have seen such an incredible improvement in the care staff, dining service and management of the memory care side. My mother lives here and we were very close to moving her out, in the last couple weeks it's been a night and day difference. I received a call last week from a woman named Kylie who introduced herself as the new manager. She was kind, and asked if I had any concerns or needs. She took my suggestions to heart and I'm already seeing improvement. My mother is happier and the staff appear happier. I look forward to seeing all the improvements I know are already coming. Don't take the old reviews to heart, they listened and made improvements and Kylie was so very knowledgeable and sweet. Keep up the great work team, and Kylie I look forward to seeing all that you can do. We are rooting for you

Lañey P

Mar 2026

via Google

I was in the building this evening and felt compelled to come home and write a review, something I've meant to do for a few months. My mother and her partner live in Bonaventure assisted living and there is one thing I've noticed each and every time I come see them, and that is the care, dedication,love and support that the assisted living department provides. This evening was nothing different than I see every day I come. Care staff smiling, visiting with the residents and being present. Even when they believe no one is watching their dedication shines through. Two names however stick out to me as going above and beyond the call of duty and the first is Lynnette, the manager of the assisted living department. I drop into her office at least twice a week and can be a bit overbearing sometimes, she always drops whatever she's doing to talk to me and come up with a solution to whatever I need assistance with. On top of that, she is always everywhere. Just tonight it was way past her quitting time and she was answering call lights, assisting residents to their rooms and taking trash out. She had plenty of staff but she still helped them out. I've asked many staff if it was just a show, and every single one have said it's just what she does. I even found out from my mother's partner tonight that she goes to their room every week just to make sure they are happy and they don't have unmet needs. She is an absolute diamond and I am happy to have her care and support for my mother. The other name is a new one for me, a caregiver tonight named Kylie was assisting my mother and I introduced myself to her. I stated that I had never seen her before and she shared that she normally is in memory care but she came in to help and learn about the residents. She has a smile that shows this is the field for her. She was gentle and loving to my mom and helped her in a way I've really never seen before. You could tell she was a bit nervous but she stood with confidence and care and I couldn't have been happier. I could not be happier with my decision to place my mother at Bonaventure of Salem. Please check them out, they are absolute angels that work here.

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Frequently Asked Questions

What types of care does Bonaventure of Salem offer?

Bonaventure of Salem offers Assisted Living and Independent Living.

Is Bonaventure of Salem pet friendly?

Yes. Bonaventure of Salem lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Bonaventure of Salem located?

Bonaventure of Salem is located at 3411 Boone Rd SE in Salem, Oregon.

What do families say about Bonaventure of Salem?

Families describe a lively, amenity-rich community with a strong 4-out-of-5 Google rating, praising specific staff members and departments for compassionate, hands-on care. At the same time, a number of reviewers report serious lapses—short staffing, inconsistent food quality, and instances of neglect or billing disputes—suggesting experiences can vary significantly depending on the department and time period.

How can families visit Bonaventure of Salem?

Submit the Request Information form on this page to connect with Bonaventure of Salem and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Prefer to stay home?

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