Michelle Crawford
Aug 2026
The customer service number staff need to be a little nicer. The representative was incredibly rude when I called.
BJC Home Care Services St. Louis
670 Mason Ridge Center Drive, Ste 3003(2 ratings)· St. Louis average: 4.1
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Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1988
- Medicare certification
- Medicare-certified home health agency since 1988
- Ownership type
- Nonprofit organization
- Therapy services
- On-site physical, occupational and speech therapy
- Quality rating
- Medicare rates care quality 4.0 out of 5 stars
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
There is very little review history for BJC Home Care Services St. Louis, but the one available comment points to frustration with phone customer service. Medicare data shows the agency has a solid quality rating and has been certified since 1988, offering a full range of skilled home health services.
What reviewers praise
- Medicare rates care quality 4.0 out of 5 stars
- Nonprofit home health agency, not for-profit
- Offers skilled nursing, PT, OT and speech therapy
- Long track record, Medicare-certified since 1988
What reviewers flag
- One report of rude customer service phone staff
- Very few online reviews available, only two total
AI-generated from reviews and community data.
BJC Home Care Services St. Louis is a home health agency serving St. Louis, Missouri offering Home Health.
About BJC Home Care Services St. Louis
Bjc Home Care Services is a Medicare-certified home health agency serving Saint Louis, MO and has been Medicare certified since 1988. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Bjc Home Care Services 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at BJC Home Care Services St. Louis
Home Health
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Help Me ChooseReviews of BJC Home Care Services St. Louis
3overall · 2 ratings combined
3★ on Google (2)
Medicare Quality of Care
BJC Home Care Services St. Louis is a Medicare-certified home health agency (certified since 1988). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency85%US 79%
- Rated their overall care 9 or 10 out of 1087%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety83%US 82%
1,042 completed patient surveys, 31% response rate.
Hospital outcomes
- Discharged to the community90%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)6%US 11%Better than
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around88%US 83%
- Patients got better at getting in and out of bed90%US 83%
- Patients got better at bathing91%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly84%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations85%US 61%
Service area
BJC Home Care Services St. Louis reports serving 206 ZIP codes, including Saint Louis, East Saint Louis, Belleville, Florissant, O Fallon, Saint Charles, Ballwin, Chesterfield, Troy, Alton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 267276. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does BJC Home Care Services St. Louis offer?
BJC Home Care Services St. Louis offers Home Health.
How much does BJC Home Care Services St. Louis cost?
BJC Home Care Services St. Louis has not published its pricing. For context, communities in St. Louis that publish rates start around $4,390 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is BJC Home Care Services St. Louis located?
BJC Home Care Services St. Louis is located at 670 Mason Ridge Center Drive, Ste 300 in St. Louis, Missouri.
What do families say about BJC Home Care Services St. Louis?
BJC Home Care Services St. Louis carries a 3.0 out of 5 rating from 2 Google reviews. There is very little review history for BJC Home Care Services St. Louis, but the one available comment points to frustration with phone customer service. Medicare data shows the agency has a solid quality rating and has been certified since 1988, offering a full range of skilled home health services. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from BJC Home Care Services St. Louis?
Yes. BJC Home Care Services St. Louis is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use BJC Home Care Services St. Louis?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit BJC Home Care Services St. Louis?
Submit the Request Information form on this page, or contact BJC Home Care Services St. Louis directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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